Director of Practice
(Regular, Full Time Position)
Salary: $105K – $125K
NIȽTU,O Child and Family Services Society – Saanichton, BC
Company Summary
Established in 1997 by representatives from the Esquimalt, Beecher Bay, Pauquachin, Tsartlip, Songhees, Tsawout, Tseycum, and T’Sou-ke First Nations, NIȽ TU,O CFSS emerged as a response to concerns regarding the growing number of Coast Salish children within the foster care system. Currently, NIȽ TU,O CFSS serves seven South Island Coast Salish Communities, including Beecher Bay, Pauquachin, Tsartlip, Songhees, Tsawout, Tseycum, and T’Sou-ke.
NIȽ TU,O CFSS offers three streams of services, all aimed at maintaining Coast Salish children within their families and communities. The first stream, Family Support Work Program, provides goal-oriented one-on-on support to youth, parents, grandparents, and caregivers from any member Nation. The second stream consists of a number of life skills and cultural programs offered by Community Wellness Facilitators. The third stream is Support Services previously administered by the Ministry of Child & Family Development, referred to as delegated services. As a Delegated Children & Family Services Society, currently delegated at C4 level, NIȽ TU,O CFSS delivers various delegated services, including guardianship and care for children in continuing care, voluntary support services to families, voluntary care or special needs agreements, caregiver recruitment, training, and support, youth agreements, respite services, extended family programs, and agreements with young adults.
POSITION SUMMARY:
Reporting to the Executive Director, the Director of Practice provides strategic, operational, and cultural leadership for all practice‑related functions across NIL TU,O Child and Family Services Society. The role ensures that Community Wellness Programs, Family Support Worker Services, and Delegated Services are delivered in a manner that is culturally grounded, compliant with legislation and delegation standards, trauma‑informed, and community‑responsive.
The Director of Practice works in close partnership with and supports the Executive Director, contributing to organizational leadership, strategic implementation, and decision‑making related to practice, risk, and service delivery.
This position is responsible for training, coaching, and supervising Managers in practice, protocols, and legislative requirements, and for stepping in to cover their absence as required to ensure continuity of leadership and service delivery.
A central function of this role is to bring teams together under a shared practice vision, guided by the principle of NUTSUMAT SHQWALUWUN (working together with one mind) to ensure consistency, unity, and collaboration across all programs and teams.
KEY RESPONSIBILITIES:
Executive Support & Strategic Alignment
- Advise the Executive Director on practice, risk, and organizational matters
- Translate strategic priorities into operational practice plans
- Align services with organizational goals and community commitments
- Support organizational planning and leadership decision making
Practice Leadership & Oversight
- Provide leadership oversight for family strengthening and delegated services
- Ensure compliance with legislation, policies, and delegation standards
- Promote culturally safe, ethical, and accountable practice
- Support complex and high-risk practice decisions
Manager Training, Supervision & Capacity Building
- Coach and support Managers in supervision, practice, and delegation requirements
- Strengthen leadership capacity in oversight, documentation, and accountability
- Provide ongoing practice guidance and consultation
Training, Learning & Workforce Development
- Lead training related to practice, legislation, and cultural safety
- Identify workforce learning and development needs
- Promote practice consistency and continuous improvement
- Support integration of learning into daily practice
Management Coverage & Operational Support
- Provide management coverage during absences and vacancies
- Support frontline teams with supervision and operational guidance
- Respond to urgent practice and operational matters
- Maintain service continuity and staff support
Quality Assurance & Practice Improvement
- Lead audits, file reviews, and quality assurance processes
- Identify practice gaps, risks, and improvement opportunities
- Develop and implement improvement strategies and tools
- Respond to reviews, complaints, and recommendations
Policy, Protocol & Delegation Compliance
- Oversee practice policies, procedures, and protocols
- Ensure readiness for audits and ministry oversight
- Maintain compliance with legislation and delegation standards
Community Engagement & Outreach Strategy
- Support community outreach and engagement initiatives
- Build relationships with Indigenous communities and partners
- Promote respectful collaboration and shared accountability
- Represent NIȽ TU,O in community and sector forums
Collaboration, Unity & NUTSUMAT SHQWALUWUN
- Foster collaboration, alignment, and shared purpose across teams
- Promote respectful and culturally grounded leadership practices
- Model NUTSUMAT SHQWALUWUN (working together with one mind)
- Support conflict resolution through a practice-centered approach
EDUCATION & EXPERIENCE:
Required
- Bachelor’s degree in Social Work or a related human services field (Master’s degree preferred)
- Registration in good standing with a recognized professional regulatory body (e.g., BC College of Social Workers)
- Extensive experience in child protection and/or delegated Indigenous child and family services
- Demonstrated experience supervising Managers and leading practice teams
- Strong working knowledge of legislation, delegation standards, and Indigenous child welfare practice
Preferred
- Experience working in or with Indigenous communities
- Experience leading organization‑wide training or practice improvement initiatives
- Experience providing interim or acting management coverage
Additional Requirements:
· Experience working with First Nation communities, and knowledge and appreciation of the local First Nation community and culture
· Valid BC Class 5 Driver’s license (no restrictions) and a positive driving abstract. The position requires an outreach component and driving for work-related purposes and willingness to accommodate a flexible work schedule
· Must provide a clear Criminal Record check
Key Competencies:
· Strategic and systems‑level thinking
· Ability to align practice with Board‑approved strategic plans
· Strong leadership, coaching, and facilitation skills
· Capacity to move between strategic planning and hands‑on operational support
· Commitment to cultural safety, unity, and collective accountability
APPLICATION DEADLINE:
· Open Until Friday, July 10th, 2026
· Submit your cover letter and resume as one document
· Please include “self-identified” if you voluntarily self-identify as Indigenous
· Internal Application Submission Method: Please submit your resume & cover letter to [email protected]
* Pursuant to Section 41 of the BC Human Rights Code, preference may be given to qualified applicants of Aboriginal ancestry. *
For more information about us, please visit: www.niltuo.caTop of Form
Pay: $105,000.00-$125,000.00 per year
Benefits:
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Do you hold a valid Class 5 B.C. Driver's License with no restrictions?
- Do you meet the requirements outlined in the job posting?
- Please share any lived or work experience you have working with Indigenous populations.
- Are you willing to relocate for this position?
Work Location: In person
