wakefield, qc front desk agent hotel operations Jobs – 10 Openings This Week

Front Desk Agent - Hotel Operations
067 Hard Rock Ottawa Racetrack Emp Svc In —Ottawa, ON
- $20.05 an hour
- Part-time
- Hotel
Quick apply
2d
Guest Service Agent (Part Time)
AC Marriott Ottawa —Ottawa, ON
- From $23.99 an hour
- Part-time
- Bilingual
- Customer service
- English
- Store discount
- Wellness program
Quick apply
Guest Service Agent
Sandman Hotel Group —Ottawa, ON
- $21.90 an hour
- Full-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
Front Desk Agent
Hampton Inn & Suites Ottawa West —Ottawa, ON
- $17.75 an hour
- Part-time
- Bilingual
- Hospitality
- Heavy lifting
Quick apply
7d
Guest Service Agent | Part-time | Fairfield Kanata
Silver Hotel Group —Ottawa, ON
- $20.16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
2d
Guest Services Agent
Days Inn Ottawa Downtown —Ottawa, ON
- $19.18 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Dental care
Quick apply
6d
Front Desk Agent
Days Inn Ottawa West —Nepean, ON
- Up to $17.60 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
Guest Service Manager (Full Time)
AC Marriott Ottawa —Ottawa, ON
- $60,000 a year
- Weekends as needed
- Bilingual
- Hospitality
- Heavy lifting
- Store discount
- Wellness program
Quick apply
Bilingual Fairmont Gold Supervisor/ Concierge (Full-Time)
FAIRMONT —Ottawa, ON
- $27.50 an hour
- Full-time
- Bilingual
- Microsoft Word
- Serving
Quick apply
1d
Bilingual Fairmont Gold Supervisor/ Concierge (Full-Time)
ACCOR —Ottawa, ON
- $27.50 an hour
- Full-time
- Bilingual
- Microsoft Word
- Serving
1d

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Guest Service Agent - Sheraton Fallsview Hotel
Sheraton Fallsview —Niagara Falls, ON
Demonstrated reading comprehension ability to assist guests with hotel and local tourism information. Promoting room upgrades, hotel amenities, and local…
$18.20–$18.58 an hour
Quick apply
13d
Front Desk Agent
Marriott International, Inc —Toronto, ON
Process all payment types such as room charges, cash, checks, debit, or credit. Welcome and acknowledge all guests according to company standards; anticipate…
$22.22–$27.77 an hour
6d

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Front Desk Agent - Hotel Operations

067 Hard Rock Ottawa Racetrack Emp Svc In
Ottawa, ON

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Job details

Part-time
2 days ago

Full job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Part Time Permanent

Is this a current vacancy? Yes, this is an existing open position.

Compensation: $20.05/hour

OVERVIEW:
The Front Desk Agent is responsible for welcoming hotel and casino guests and managing check-in and check‑out processes. This role handles reservations, billing, room assignments, and guest inquiries with professionalism and efficiency. The agent provides information on hotel services, casino amenities, and promotions. They coordinate with other departments to ensure smooth, high‑quality guest experience in a fast‑paced environment.

RESPONSIBILITIES:

Welcome and assist hotel and casino guests with checking in, check‑out, and reservations
Verify guest information, issue room keys, and explain hotel and casino amenities
Handle billing, room charges, comps, payments, and cash or credit transactions
Answer questions related to hotel services, gaming areas, events, and promotions
Resolve guest concerns professionally and escalate issues when required
Coordinate with housekeeping, security, casino operations, and guest services
Maintain accurate records while following privacy, security, and compliance policies
Provide a polished, friendly first impression in a fast‑paced, 24/7 casino environment

QUALIFICATIONS:

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

Minimum of 6 months in a similar role
Must possess good attitude, attention to detail, and ability to work under pressure.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Must obtain and maintain all licenses / certifications per Federal, Provincial, and Gaming Commission.
Prior experience opening new properties/outlets preferred.
Must be nineteen (19) years of age.
Must be able to work on holidays and weekends, as well as flexible shifts.

PHYSICAL DEMANDS:

Ability to stand and sit for extended periods of time.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 25 pounds or more.
Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The work environmental characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.
The Casino environment is hectic, fast-paced and often crowded and noisy.
Duties and responsibilities are typically performed in a professional office setting, but there may be times when you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

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front desk agent hotel operations jobs in wakefield, qc

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