Overview
Property Manager – South Vancouver Island
We are seeking an experienced, highly organized, and proactive Property Manager to oversee a portfolio of residential and mixed-use properties throughout South Vancouver Island, primarily in Langford, Victoria, Sidney, and North Cowichan. The successful candidate will be responsible for all aspects of property operations, tenant relations, maintenance coordination, regulatory compliance, and financial performance.
This role requires extensive knowledge of British Columbia's Residential Tenancy Act, Residential Tenancy Branch (RTB) processes, and tenant dispute resolution. The ideal candidate is a strong communicator, problem solver, and leader who can effectively balance tenant satisfaction, property performance, and owner expectations.
The position requires regular travel between properties during business hours and participation in a 24/7 on-call rotation for emergency situations. A company vehicle will be provided for business-related travel during working hours.
Key Responsibilities
- Manage the day-to-day operations of multiple residential and mixed-use properties throughout South Vancouver Island.
- Serve as the primary contact for tenants, owners, contractors, and service providers.
- Handle tenant relations, including dispute resolution, lease enforcement, notices, inspections, and conflict management.
- Represent ownership at Residential Tenancy Branch (RTB) hearings and prepare all supporting documentation.
- Maintain thorough knowledge of the British Columbia Residential Tenancy Act and ensure compliance with all applicable legislation.
- Conduct regular property inspections to identify maintenance requirements, safety concerns, and capital improvement opportunities.
- Coordinate and oversee maintenance staff, trades, and contractors to ensure timely completion of repairs and projects.
- Manage emergency situations, including after-hours calls, coordinating contractors, and responding to urgent property issues.
- Develop and implement preventative maintenance programs and monitor property condition and asset performance.
- Prepare operating budgets, monitor expenses, approve invoices, and assist with financial reporting.
- Maintain accurate records of inspections, maintenance activities, tenant communications, and compliance requirements.
- Negotiate service agreements and vendor contracts while ensuring quality workmanship and cost control.
- Ensure compliance with municipal bylaws, building codes, health and safety regulations, and company policies.
- Travel regularly between properties located in Langford, Victoria, Sidney, and North Cowichan.
Qualifications & Experience
- Minimum 3–5 years of property management experience, preferably managing multi-family residential properties.
- Demonstrated experience handling RTB disputes, hearings, evictions, and tenancy-related legal matters.
- Strong working knowledge of the British Columbia Residential Tenancy Act and associated regulations.
- Valid BC driver's licence with a clean driving record.
- Ability to participate in a 24/7 on-call rotation and respond to emergency situations when required.
- Proven experience managing maintenance programs, contractors, and property improvement projects.
- Strong organizational, time management, and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency with property management software and Microsoft Office applications.
- Experience preparing budgets and managing operating expenses is considered an asset.
- Knowledge of building systems including HVAC, plumbing, electrical, and life safety systems is preferred.
- BC Rental Property Management Licence or the ability to obtain licensing through the BC Financial Services Authority (BCFSA) is considered a strong asset.
What We Offer
- Competitive salary based on experience.
- Company vehicle provided for business travel during working hours.
- Professional development opportunities.
- A dynamic and growing property management environment with opportunities for advancement.
Pay: $65,000.00-$75,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- RRSP match
Work Location: In person
