wetaskiwin, ab user support technician Jobs – 3 Openings This Week

Service Technician (Medical Devices)
Upfacer Staffing —Alberta
- $65,000–$75,000 a year
- Weekends as needed
- Schematics
- English
- Travel
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Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
12d

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Service Technician (Medical Devices)

Upfacer Staffing
Alberta

Quick apply

Job details

Full-time

Skills

Schematics
English
Class G Licence
Communication skills

Full job description

Location: Mississauga, ON
Job Type: Full-Time
Work Location: In-person
Travel Required: Yes (daily travel to client sites) 80% field-based, 20% in-shop

Full Job Description

Our client, a leader in aftermarket medical equipment repair, is currently seeking experienced Service Technicians to join their team. This role involves hands-on service and maintenance of medical devices, including laser-based surgical and aesthetic systems. The successful candidate will be responsible for troubleshooting, diagnostics, installations, and preventive maintenance at customer sites.

This is a field-based position with regular travel to hospitals, clinics, and other healthcare facilities.

Job Summary

Perform technical inspections, repairs, upgrades, and support of medical systems
Install and commission new equipment at customer locations
Provide preventive maintenance to ensure optimal device performance
Respond to customer inquiries in person, via email, or over the phone
Foster a positive, team-oriented service culture through strong communication

Responsibilities

Perform electro-mechanical and optical repairs, diagnostics, and calibration
Conduct quality control inspections (QC) and equipment modifications to meet CSA standards
Troubleshoot and resolve issues on-site, including electrical, mechanical and optical components
Provide basic end-user training to customers on equipment use and care
Organize travel to/from customer locations and manage daily field service schedules
Complete accurate service reports and documentation within 24 hours of work
Track and return defective parts promptly and manage service inventory
Contribute to the development of SOPs, service documentation, and technical reports
Lead and implement equipment upgrades and technical updates
Support new product launches with technical setup, training, and documentation

Requirements

Diploma in Electronics Technician/Technologist or equivalent
2–5 years’ experience in a related medical device service role
Experience with laser systems is a definite asset
Strong ability to read schematics and use electronic testing equipment
Solid understanding of optical and laser fundamentals is must
Flexible and available to travel with minimal notice
Must be flexible of working hours including after hours or weekends to accommodate client operations.
Must possess a valid Class G Driver’s Licence
Fluent in English (spoken and written)

Working Conditions:

Mix of in-shop, hospital, and clinical site environments
Frequent standing and walking
Required use of PPE on-site and in production areas
Capable of lifting up to 60 lbs and operating tools and equipment
Require extended travel within Ontario and Canada wide with short notice, including weekends

Experience:

Medical equipment servicing: 2 years (required)
Reading schematics: 4 years (required)

Language:

English (required)

Licence/Certification:

Class G Licence (required)

Job Type: Full-time

Pay: $65,000.00-$75,000.00 per year

Application question(s):

How many years of hands‑on experience do you have repairing and servicing medical devices?
Do you have experience working on laser‑based systems?

A. Medical laser systems
B. Industrial/static laser systems
C. Both medical and industrial lasers
D. No

Which types of laser equipment have you serviced? (Select all that apply)

A. Surgical lasers
B. Aesthetic/cosmetic lasers
C. Industrial/static lasers
D. Optical systems
E. No laser experience

This role requires approximately 80% field work (daily travel to client sites) and 20% in‑shop work. Are you comfortable with this arrangement (Yes/No)?
Do you have valid legal authorization to work in Canada and to travel to the United States for training purposes, and a valid passport permitting frequent travel within Ontario, across Canada, and to the U.S. on short notice, including weekends?

Work Location: In person

Quick apply

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user support technician jobs in wetaskiwin, ab

Service Technician (Medical Devices)

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

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