Investment Administrator – Financial Services
Financial Services Office – Tecumseh, ON
Salary: $55,000 – $65,000 + performance bonus
Job Type: Full-time, In-person
About Us
We are a growing financial planning firm specializing in mutual funds, retirement planning, and insurance solutions. We are committed to delivering exceptional client service and thoughtful financial guidance that helps individuals and families achieve long-term success.
We are seeking a professional, highly detail-oriented Investment Administrator to join our team. This is a critical role within our practice—your accuracy, organization, and commitment to compliance will directly impact our clients’ financial well-being. The ideal candidate thrives in a structured, fast-paced environment and takes pride in delivering precise, error-free work with professionalism and discretion.
What You’ll Be Doing
1. Client Service & Meeting Support
- Coordinate and schedule client meetings and portfolio reviews
- Prepare meeting packages, trade forms, applications, and compliance documentation
- Communicate professionally with clients via phone and email
- Follow up on outstanding client requests and required paperwork
2. Trade & Account Administration
- Accurately enter client information and investment transactions into internal systems
- Process trade orders and ensure all documentation is complete
- Submit trade confirmations and fund transfers to investment companies
- Track pending transactions and resolve discrepancies promptly
3. Document Management & Compliance
- Organize and maintain digital and physical client files
- Scan, index, and store compliance materials in accordance with CIRO requirements
- Maintain audit-ready records and internal tracking lists
- Ensure all paperwork meets regulatory and firm standards
4. Office & Advisor Support
- Assist advisors with administrative projects and client correspondence
- Maintain workflow lists and internal task management
- Support day-to-day office operations to ensure a smooth client experience
Technology You’ll Use
- Microsoft 365 (Word, Excel, Outlook, Teams)
- NaviPlan – financial planning software
- Morningstar Advisor Workstation – investment research and portfolio tools
- Microsoft Dynamics CRM – client management
- Investment dealer and fund company platforms
What We’re Looking For
Required Skills & Experience
- Strong proficiency in Microsoft Word, Excel, and Outlook
- Excellent written and verbal English communication
- Exceptional attention to detail and accuracy
- Ability to manage multiple priorities in a fast-paced environment
- Professional, discreet, and trustworthy with confidential information
Preferred (Assets)
- Experience in financial services, insurance, or investment administration
- Familiarity with mutual fund paperwork and compliance processes
- Previous administrative or client service experience
Personal Qualities That Matter
- Organized and process-driven
- Reliable and accountable
- Calm under pressure
- Client-first mindset
- Strong sense of responsibility and initiative
Compensation & Benefits
- Salary: $55,000 – $65,000 plus performance bonus
- Paid vacation and professional development support
- Education and licensing support
Why Join Our Financial Services Office?
- Work in a respected, growing financial planning practice
- Meaningful work that directly helps clients achieve their goals
- Supportive, team-oriented environment
- Long-term career potential in the financial industry
Location: Tecumseh, ON N8N 4W5 – reliable commute required
Work Setting: In person
Language: English (required)
Application Process
Only candidates selected for an interview will be contacted. Please do not contact the office directly regarding your application.
Pay: $55,000.00-$65,000.00 per year
Benefits:
Ability to commute/relocate:
- Tecumseh, ON N8N 4W5: reliably commute or plan to relocate before starting work (required)
Experience:
- financial or banking administrative: 2 years (required)
- CRM or financial client database: 1 year (preferred)
- RRSP, TFSA, RRIF, RESP Processing: 1 year (preferred)
- Professional Client Communication: 1 year (preferred)
Language:
Work Location: In person
