community resources society Jobs

Manager, client relations and Risk Management
The Good Samaritan Society —Edmonton, AB
- $81,267–$112,892 a year
- Full-time
- Microsoft Office
- Bachelor's
- Organizational skills
- Employee assistance program
Quick apply
Junior Manager
Terrace and District Social Services Society —Terrace, BC
- $34.50–$39.15 an hour
- Full-time
- Administrative experience
- Supervising experience
- First Aid Certification
- Dental care
- Paid time off
Quick apply
Program Assistant (Canada Summer Jobs) - Vancouver
Strive Living —Vancouver, BC
- $21 an hour
- Part-time
- Microsoft Office
- First Aid Certification
- Communication skills
- Wellness program
- Designated paid holidays
Quick apply
1d
Information and Records Clerk
Community Living Society —New Westminster, BC
- $22 an hour
- Organizational skills
- Communication skills
- Time management
1d
Case Aide
Children's Aid Society of Toronto —Toronto, ON
- $67,131–$77,299 a year
- Part-time
- Hybrid work
- Microsoft Office
- Master's degree
- High school diploma or GED
Quick apply
8d
Family Support Worker
Fraserside Community Services Society —New Westminster, BC
- $28.25 an hour
- On call
- Microsoft Word
- CPR Certification
- Cooking
- Mileage reimbursement
- Flexible schedule
Quick apply
2d
Home Child Care Provider - Durham Region
Black Canadian Child and Family Services Society —Whitby, ON
- $180–$350 a day
- Part-time
- CPR Certification
- Caregiving
- Working with children
- Wellness program
- Work from home
Quick apply
21h
Human Resources Specialist
ASK Wellness Society —Kamloops, BC
- $25.95–$30.18 an hour
- Full-time
- Microsoft Office
- Human resources
- SharePoint
- Dental care
- Vision care
5d
Connection Coordinator - Stepstones Project
Choices for Youth —St. John's, NL
- $62,894 a year
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Office
- Dental care
Quick apply
2d
CRCL (Community Response, Community Led) Coordinator
The Lower Mainland Purpose Society —New Westminster, BC
- $33 an hour
- Full-time
- CPR Certification
- Master's degree
- Bachelor's
- Dental care
- Paid time off
Quick apply
CRCL Mental Health Worker
The Lower Mainland Purpose Society —New Westminster, BC
- $29 an hour
- Part-time
- CPR Certification
- Master's degree
- Bachelor's
Quick apply
Shelter Caseworker
Elizabeth Fry Society Simcoe Muskoka —Barrie, ON
- $23.37 an hour
- 12 hour shift
- Bilingual
- Microsoft Word
- CPR Certification
- Dental care
- Paid time off
Quick apply
Human Resources Assistant
Canadian Mental Health Association-Cowichan Valley Branch —Duncan, BC
- $30.92 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Housing Support Worker
Community Connections of Southeast BC —Cranbrook, BC
- $26.74 an hour
- Full-time
- Hotel
- First Aid Certification
- In-person
Quick apply
Social Services Worker -VAN06FAS
Individualized Funding Resource Centre Society —Vancouver, BC
- $28–$37 an hour
- Full-time
- Organizational skills
- In-person
- Communication skills
Quick apply
Social Worker/Clinical Counselor (Term position to August 31, 2027 with potential for renewal)
Pain BC Society —British Columbia
- $71,765.25–$82,435.72 a year
- Remote
- Master's degree
- Supervising experience
- Working with children
- Dental care
Quick apply
3d
Program Coordinator
The John Howard Society of Nova Scotia —Lower Sackville, NS
- From $30 an hour
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Educational Assistant
Footprints for Learning Charter Academy —Airdrie, AB
- Full-time
- Working with children
- First Aid Certification
- No university degree
- Disability insurance
- Dental care
Quick apply
10d
Research Associate
Queen's University —Kingston, ON
- Laboratory experience
- Databases
- Analysis skills
1d
Community Mental Health Worker
Fraserside Community Services Society —Port Coquitlam, BC
- $28.25 an hour
- Part-time
- CPR Certification
- Medication administration
- Windows
Quick apply
2d
Social and Community Service Worker - Canada Summer Job
The Mustard Seed Society —Red Deer, AB
- $22 an hour
- Part-time
- Microsoft Office
- Social Work
- Communication skills
Quick apply
Research Assistant
Queen's University —Kingston, ON
- Monday to Friday
- Word processing
- Writing skills
- Laboratory experience
4d
Education Liaison
Children's Aid Society of Toronto —Toronto, ON
- $55–$60 an hour
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Online Education Assistant – Math and Science (Gr 9-12)
Heritage Christian Online School —British Columbia
- $23.05–$27.05 an hour
- Part-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Program Coordinator, Future Leaders
DIVERSEcity Community Resources Society —Surrey, BC
- $29.17–$33.49 an hour
- Immediate opening
- Microsoft Word
- Microsoft Excel
- English
Quick apply
2d

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Manager, client relations and Risk Management

The Good Samaritan Society
Edmonton, AB

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
On-site gym
Company pension
Company events
Employee assistance program
On-site parking

Skills

Microsoft Office
Bachelor's
Organizational skills
Business continuity planning
Business
Communication skills
Time management

Full job description

As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose.

Reporting to the VP and Chief Quality Officer (CQO) the Manager Client Relations and Risk Management is the initial point of contact for patient/family/staff who contact client relations. This position acts in accordance with the Mission, Vision and Values, demonstrating a professional, respectful, compassionate demeanor.
Client Relations role provides residents/clients, their caregivers, staff and other healthcare partners' assistance and support when raising and handling issues and concerns. This position manages the complaint intake and event management process according to current policies and standards and serves as a proactive resource/conduit for concern and complaint resolution.

The position serves as a central resource for information concerning resident’/clients rights and responsibilities and facilitates communication of the issues to the appropriate internal staff member, ensuring a timely and complete follow up. The primary goal of the Coordinator Client Relations is to ensure that resident/client receive the best possible customer service while upholding the organizations, vision, mission, values and purpose

This role works in a highly confidential setting which has a high profile with both external and internal customers. The Coordinator Client Relations is required to become familiar with and utilize the Good Samaritan Policies and Procedures and relevant legislation such as: Health Information Act, Freedom of Information and Protection of Privacy Act

The Manager, Client Relations and Risk Management is accountable for risk management registrar and compliance, including the development and management of Business Continuity requirements within Good Samaritan.

The Manager is responsible for risk management and business continuity functions to enhance and protect organizational value by providing stakeholders with risk-based, objective and reliable information. This is accomplished by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

This role provides oversight of the enterprise risk management framework and works closely with senior leadership to ensure that the Good Samaritan’s approach to integrated risk management is sound, relevant and effective.
Educational and other Qualifications

A university undergraduate degree in health related discipline related field is required
Business continuity management certification is an asset
Risk management certification or education is an asset

Work Experience

Minimum 2 years’ experience in a health care environment, preferably in continuing care or seniors health.
Member in good standing with the applicable governing professional regulatory body
Experience in business continuity management best practices, protocols and standards preferred

Knowledge, Skills, and Abilities

Has excellent attention to detail, and exceptional listening skills.
Has excellent attention to detail, and exceptional listening skills.
Ability to work independently using sound judgement to evaluate and prioritize concerns
Ability to manage multiple concerns/situations within tight deadlines; excellent time management and organizational skills
Ability to work in a stressful, active area and deal with frequent interruptions.
Must handle all contacts with tact and diplomacy and excellent communication skills.
Must be flexible and adaptable to change.
Knowledge of relevant legislation pertaining to resident/client care and health information
Knowledge of resident/client rights and responsibilities as supported in policy, and customer service principles
Knowledge of Accreditation Canada and other provincial/ regional heatlh authority regulatory standards
Proficiency in data analysis and statistical trending
Knowledge of Good Samaritan operations, quality, risk, and performance management principles
Self-motivated, able to work independently and within a team
Demonstrated knowledge and commitment to continuous quality improvement
Demonstrated ability to handle confidential information with discretion and professionalism
Working knowledge of MS Office suite

Good Samaritan is committed to upholding the values of diversity, equity, inclusion, and reconciliation in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.

Job Types: Full-time, Permanent

Pay: $81,267.00-$112,892.00 per year

Benefits:

Company events
Company pension
Employee assistance program
Extended health care
On-site gym
On-site parking

Ability to commute/relocate:

Edmonton, AB T6C 4G8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Member in good standing of applicable professional regulatory body?
Are you legally entitled to work in Canada?

Education:

Bachelor's Degree (preferred)

Experience:

health care environment: 2 years (preferred)

Licence/Certification:

Risk management certificate (preferred)
Business Continuity management certificate (preferred)

Work Location: In person

Quick apply

Refine Your Search

Manager, client relations and Risk Management

Junior Manager

Program Assistant (Canada Summer Jobs) - Vancouver

Information and Records Clerk

Case Aide

Family Support Worker

Home Child Care Provider - Durham Region

Human Resources Specialist

Connection Coordinator - Stepstones Project

CRCL (Community Response, Community Led) Coordinator

CRCL Mental Health Worker

Shelter Caseworker

Human Resources Assistant

Housing Support Worker

Social Services Worker -VAN06FAS

Social Worker/Clinical Counselor (Term position to August 31, 2027 with potential for renewal)

Program Coordinator

Educational Assistant

Research Associate

Community Mental Health Worker

Social and Community Service Worker - Canada Summer Job

Research Assistant

Education Liaison

Online Education Assistant – Math and Science (Gr 9-12)

Program Coordinator, Future Leaders

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