resident and family experience coordinator (social worker) permanent full time Jobs

Admissions Coordinator – Full-Time Permanent
Partners Community Health —Mississauga, ON
- $59,000–$74,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organizational skills
Quick apply
9d
Social Service Worker - Full-Time
Eatonville Care Centre —Etobicoke, ON
- $60,000 a year
- Organizational skills
- Social Work
- Communication skills
Quick apply
Social Services Coordinator (BSTU) - Full-Time
Berkshire Care Centre —Windsor, ON
- $55,000 a year
- Organizational skills
- Social Work
- Communication skills
Quick apply
Health and Wellbeing Practitioner-HS125
City of London —London, ON
- $80,770–$105,948 a year
- Weekends as needed
- Microsoft Word
- Nursing
- Microsoft Excel
Program Coordinator
Cheshire Homes of Regina Society —Regina, SK
- Full-time
- Microsoft Office
- Supervising experience
- Recruiting
Quick apply
2d
Tenant and Community Services Coordinator
Capital Regional District —Victoria, BC
- $43.19–$48.89 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Access Coordinator
WRHA Community Health Services —Winnipeg, MB
- $46.91 an hour
- Weekends as needed
- Bachelor's
- Case management
- Computer networking
2h
Spiritual Care Coordinator
Trinity Village Care Centre —Kitchener, ON
- $55,000–$58,000 a year
- Full-time
- Public speaking
- Organizational skills
- Computer skills
- Dental care
- Employee assistance program
Quick apply
Team Lead: Community Food Bank
Rideau-Rockcliffe Community Resource Centre —Ottawa, ON
- $29.58–$32.47 an hour
- Weekends as needed
- Bilingual
- Data analysis skills
- English
- Flexible schedule
Quick apply
14d
Black Mental Health Counsellor
StFX University —Antigonish, NS
- $67,100–$81,978 a year
- Full-time
- Master's degree
- Bachelor's
- Psychology
- Wellness program
- Disability insurance
Intensive Home Supports Supervisor
Turning Leaf Support Services —Winnipeg, MB
- Full-time
- CPR Certification
- Microsoft Excel
- English
- Wellness program
- Mileage reimbursement
Quick apply
4d
Live-In Coordinator
Community Living Burlington —Burlington, ON
- $37,000 a year
- Full-time
- Working with individuals with developmental disabilities
- Microsoft Office
- Bachelor's
Quick apply
Awake Night Child & Youth Residential Support Worker
OIB Child and Youth Services —Langford, BC
- $24.54–$29.00 an hour
- Part-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Regional Manager of Leadership Development & Home Support - Full Time
Jarlette —Midland, ON
- $98,400 a year
- Full-time
- CPR Certification
- Analysis skills
- First Aid Certification
- Dental care
Associate Director Care
Partners Community Health —Mississauga, ON
- $90,000–$113,000 a year
- Weekends as needed
- CPR Certification
- Nursing
- Customer service
Quick apply
11d
Therapeutic Community Facilitator
Stonehenge Therapeutic Community —Guelph, ON
- $21.47–$26.25 an hour
- Full-time
- CPR Certification
- Bachelor's
- First Aid Certification
- Dental care
- Employee assistance program
Quick apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Admissions Coordinator – Full-Time Permanent
Partners Community Health —Mississauga, ON
This role serves as the primary point of contact for Ontario Health atHome, prospective residents and families, community partners, and external agencies…
$59,000–$74,000 a year
Quick apply
9d
Social Service Worker - Full-Time
Eatonville Care Centre —Etobicoke, ON
Outreach services by maintaining contact and relationship with hospital social workers and discharge planners, community agencies, physician offices, social…
$60,000 a year
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for resident and family experience coordinator (social worker) permanent full time

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Admissions Coordinator – Full-Time Permanent

Partners Community Health
Mississauga, ON

Quick apply

Job details

Permanent | Full-time
9 days ago

Skills

Customer service
Microsoft Office
Organizational skills
Social Work
Communication skills

Full job description

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

Position Summary
Partners Community Health (PCH) is seeking an Admissions Coordinator to oversee and coordinate all aspects of resident admissions, transfers, and discharges. This role serves as the primary point of contact for Ontario Health atHome, prospective residents and families, community partners, and external agencies involved in resident transitions.
Working collaboratively with the Director of Care and the interdisciplinary team, the Admissions Coordinator ensures a seamless, resident-centered experience throughout the admission, transfer, and discharge process while maintaining compliance with applicable legislation, regulations, and organizational policies.
Key Responsibilities
Admissions, Transfers & Discharges

Coordinate and facilitate the admission process for all new residents.
Maintain external waitlists and internal transfer request lists.
Review applications and ensure responses are completed within required regulatory timelines.
Collaborate with the Director of Care and interdisciplinary leaders to assess and approve applications, including complex admissions.
Complete admission agreements, collect required documentation and consents, and support residents and families through the decision-making process.
Prepare and maintain resident business files and admission records.
Work closely with Ontario Health atHome regarding bed availability, admissions, and placement updates.
Coordinate internal resident transfers and room changes while considering resident compatibility and preferences.
Ensure all admissions, transfers, and discharges are communicated promptly to internal departments and external service providers.
Coordinate resident discharge processes, including support for families and transition planning.
Conduct discharge interviews with residents and families to support continuous improvement.
Complete room readiness checks and coordinate with housekeeping, nursing, and maintenance teams to ensure accommodations are prepared before resident arrival.
Maintain accurate bed census information and occupancy reporting.
Participate in admission care conferences and interdisciplinary meetings.
Complete all required education and training in accordance with the Fixing Long-Term Care Act, 2021 and Ontario Regulation 246/22.

Resident & Family Experience

Conduct tours for prospective residents and their families.
Provide information and guidance regarding the long-term care placement and admission process.
Build and maintain positive relationships with residents, families, healthcare providers, community agencies, and external partners.
Act as a key resource for prospective residents and families throughout their transition journey.
Address concerns and complaints related to admissions, transfers, and discharges in a timely and professional manner.
Support resident and family satisfaction by ensuring a welcoming and positive admission experience.
Participate in committees and organizational initiatives as required.
Perform other related duties as assigned.

Qualifications
Education & Certifications

Diploma in Social Service Work, Social Services, Healthcare Administration, or a related field required.
Registration as a Social Service Worker (RSSW) or Registered Social Worker (RSW) is considered an asset.

Experience

Minimum of three (3) years of experience in long-term care, healthcare admissions, resident services, discharge planning, or a related role.
Experience working with Ontario Health atHome, hospital discharge planning, or long-term care placement processes is considered an asset.
Experience supporting residents and families through complex care transitions is preferred.

Skills & Competencies

Strong knowledge of long-term care legislation, regulations, and admission processes.
Excellent communication, interpersonal, and customer service skills.
Ability to build strong relationships with residents, families, healthcare professionals, and community partners.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Ability to work independently while collaborating effectively within an interdisciplinary team.
Strong problem-solving and conflict-resolution skills.
Proficiency with electronic records systems and Microsoft Office applications.
Demonstrated commitment to resident-centered care and service excellence.

Salary Range: $59,000 - $74,000

PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.

To learn more about PCH, visit our website here: https://partnerscommunityhealth.ca/

To learn more about Wellbrook Place, the new long-term care homes and seniors hub, click here: https://www.partnerscommunityhealth.ca/wellbrook-place/

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.

Quick apply

Refine Your Search

Admissions Coordinator – Full-Time Permanent

Social Service Worker - Full-Time

Social Services Coordinator (BSTU) - Full-Time

Health and Wellbeing Practitioner-HS125

Program Coordinator

Tenant and Community Services Coordinator

Access Coordinator

Spiritual Care Coordinator

Team Lead: Community Food Bank

Black Mental Health Counsellor

Intensive Home Supports Supervisor

Live-In Coordinator

Awake Night Child & Youth Residential Support Worker

Regional Manager of Leadership Development & Home Support - Full Time

Associate Director Care

Therapeutic Community Facilitator

Explore jobs in cities nearby

I want to receive the latest job alerts for resident and family experience coordinator (social worker) permanent full time

Job seeker tools

Employer Tools

Browse

Stay Connected