Company Description
A rewarding opportunity has emerged at the Rimrock Banff, Emblems Collection, for an Overnight Security Services team member to join our Security department.
At the Rimrock, we create more than luxury experiences, we create moments that move people.
Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart.
Here, every day brings connection, creativity, and unforgettable memories, on and off the clock.
www.rimrockcareers.com
Job Description
$24.50 hourly
As part of our Overnight Security team, you will play a critical role in ensuring the safety and wellbeing of our guests, colleagues, and property during the night hours.
Through vigilant monitoring, independent decision-making, and calm, confident response, you help create a secure and restful environment where guests can truly unwind and our team can operate with confidence.
Key Responsibilities
Nighttime Safety & Security Monitoring
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Conduct regular overnight foot patrols throughout the hotel, staff accommodations, and surrounding property.
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Monitor security systems, alarms, and surveillance cameras to proactively identify concerns.
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Ensure all access points, doors, and restricted areas are secured throughout the night.
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Observe and address safety hazards or irregularities in a timely manner.
Overnight Emergency Response
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Respond promptly and professionally to overnight incidents including fire alarms, disturbances, or medical situations.
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Act as the primary on-site responder during night hours until external emergency services arrive.
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Support evacuation procedures and ensure guest and colleague safety during emergencies.
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Maintain calm, clear communication in high-pressure or time-sensitive situations.
Incident Reporting & Documentation
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Complete detailed and accurate overnight reports, including incidents, patrol logs, and observations.
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Document and follow up on any disturbances, guest concerns, or operational issues.
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Support investigations and provide clear handovers to the daytime team.
Guest & Property Support (Overnight)
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Provide assistance to guests and colleagues with safety concerns, directions, or requests during overnight hours.
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Maintain a visible and reassuring presence throughout the property.
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Collaborate with Night Audit and other overnight colleagues to support smooth operations.
Qualifications
What You Bring
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Completion of Grade 12 or equivalent.
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Current Alberta Security License issued under the Alberta Security Services and Investigators Act.
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Current Standard First Aid and CPR Level C certification.
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Valid Alberta Class 5 driver’s license with a driver’s abstract showing no more than three demerits.
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Strong observational skills and attention to detail.
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Ability to work independently and stay focused during overnight hours.
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Calm, composed approach in emergency or high-pressure situations.
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Strong written communication skills for report writing.
Bonus if You Bring
- Previous overnight security experience, ideally in a hotel or resort setting.
- Experience working night shifts or in independent roles.
- Training in law enforcement, security, firefighting, or emergency medical services.
- Familiarity with surveillance systems, alarms, and access control technology.
- Strong conflict resolution and guest service skills.
Who You Are
You’re steady, observant, and self-driven.
You thrive in quieter environments where focus and independence matter most. You take pride in being the calm presence others rely on, especially when the unexpected happens. While others sleep, you ensure everything runs safely and smoothly.
You notice what others miss, act with intention, and communicate with clarity. You understand that even overnight, hospitality never switches off—and you bring both vigilance and warmth to every interaction.
Protect with care. Respond with confidence. Stay moved.
Physical Demands
- Significant standing and walking for extended periods.
- Frequent sitting and occasional use of a computer for monitoring systems and writing reports.
- Frequent lifting and carrying items weighing up to 22 lbs / 10 kg.
- Occasional lifting and carrying items weighing between 50 and 100 lbs / 23 to 45 kg.
- Ability to respond quickly to emergency situations and work in a variety of indoor and outdoor conditions.
- Ability to work rotating shifts including nights, weekends, and holidays.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Additional Information
Job Perks & Benefits:
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Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
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Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
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Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
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Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler.
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One complimentary buffet meal per shift in our staff cafeteria.
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Subsidized shared Staff Accommodation.
Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at www.rimrockcareers.com.
We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at [email protected], and we’ll work with you to ensure your needs are met.
At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.
Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.
Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.
Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.
Together, we build a workplace where belonging isn’t just possible, it’s expected.
Be you. Be bold. Stay moved.
