We are seeking Tournament Operations Talent to support venue readiness, match-day operations, and live event delivery across stadiums and event sites in each Host City. This role plays a key part in executing a world-class global sporting event in a fast-paced, high-performance environment.
Assignments will be based on operational needs and individual experience.
Key Responsibilities
- Support venue setup, readiness, and daily operations
- Assist with match-day and event-day execution
- Coordinate staff, volunteers, vendors, and internal teams
- Manage workflows within assigned zones or functions
- Support crowd flow, access control, and entry operations
- Ensure facilities and infrastructure meet operational standards
- Deliver high-quality guest and fan experiences
- Address operational issues and escalate as needed
- Maintain compliance with safety, security, and event protocols
- Collaborate cross-functionally to ensure smooth event delivery
Functional Areas
Access, Accreditation & Ticketing
- Access Management
- Accreditation
- Ticketing
Broadcast, Media & Content
- Broadcast Operations & Services
- Communications
- Content Services
- Language Services
- Media Operations & Services
Commercial & Partnerships
- Licensing & Retail
- Partnership Rights Delivery
- Venue Business Strategy
Fan, Hospitality & Guest Operations
- Accommodation
- Fan Operations (including FIFA Fan Festival)
- Guest Operations
- Hospitality
- Catering
Safety, Security & Government
- Government Engagement
- Safety & Security
Team & Competition Services
- Competition Management
- Team Services
Transportation & Movement
- Arrivals & Departures
- Event Transport
- Venue Transport & Mobility
- Fleet Management
- Client Services
Venue & Event Operations
- Ceremonies
- Dressing & Signage
- Stadium Entertainment
- Venue Management
Workforce & Volunteer Operations
- Volunteer Management
- Workforce Management
Offsite Assignments
Some roles may support off-site operations, including:
- Airports, hotels, and team base camps
- Fan zones and public viewing events
- Accreditation and uniform distribution centers
- Media and broadcast centers (IBC/MPC)
- Transport hubs, fleet operations, and warehouses
- Workforce and volunteer centers
- VIP and hospitality locations
- Host city coordination and stakeholder operations
