About Guardteck & Kandor Management
Guardteck provides tailored security solutions for a wide range of environments, including commercial buildings, residential sites, and community spaces. As part of Kandor Management Corporation, we're not your typical security company—we're building something different.
We live by five core values:
Community First – Servant heart, respectful, pride of place, mindful. Not selfish.
Above and Beyond – Finishing touch, go the extra step, give more. Not average.
Accountability – Ownership mindset, do what we say, keep our word. No excuses.
Creative Initiative – Outside of the box thinking, proactive problem solving, resourceful. Not indifferent.
Be Awesome – Be prepared. Be well presented. Have a good attitude. Not a low vibe.
If these values resonate with you, keep reading.
Responsibilities
Security Operations & Site Patrol
- Conduct regular foot patrols to maintain a safe, secure, and welcoming environment.
- Monitor entrances, exits, common areas, parking facilities, and restricted locations.
- Enforce property rules, policies, and access control procedures professionally and consistently.
- Identify, assess, and report suspicious activity, hazards, and security concerns.
- Maintain a highly visible security presence to deter unauthorized activity and promote public safety.
Access Control & Security Monitoring
- Control access to the property by verifying tenants, visitors, contractors, and deliveries.
- Monitor CCTV systems, alarms, and other security equipment.
- Ensure only authorized individuals access restricted areas.
- Respond promptly to access control issues, alarms, and security breaches.
- Assist with line management and visitor flow during busy periods or special events.
Emergency Response & Incident Management
- Respond quickly and professionally to medical emergencies, alarms, disturbances, and security incidents.
- Provide First Aid, CPR, or AED assistance until emergency responders arrive.
- De-escalate conflicts and challenging situations using sound judgment and effective communication.
- Coordinate with police, fire, EMS, and property management during emergency situations.
- Follow all emergency response plans and standard operating procedures.
Customer Service & Professional Conduct
- Deliver exceptional customer service while maintaining a professional and approachable security presence.
- Respond to tenant, visitor, and client inquiries with tact, diplomacy, and professionalism.
- Build positive relationships with clients, employees, and members of the public.
- Represent the company with integrity, professionalism, and a customer-first mindset.
- Support daily site operations and assist with additional duties as assigned.
Reporting & Documentation
- Maintain accurate daily activity logs, memo books, and incident reports.
- Investigate incidents and prepare detailed, objective reports.
- Report safety hazards, policy violations, and security concerns promptly.
- Ensure all documentation is completed accurately and submitted on time.
Required Qualifications
- Valid British Columbia Security Licence.
- Valid OFA Level 1 Certificate.
- Minimum 1 year of security experience.
- Excellent verbal and written English communication skills.
- Strong customer service, interpersonal, and conflict-resolution skills.
- High level of professionalism, integrity, and attention to detail.
- Ability to remain calm and make sound decisions under pressure.
- Comfortable working independently and as part of a team.
- Ability to stand, walk, and patrol for extended periods (8–12-hour shifts).
- Comfortable working in fast-paced, high-traffic environments.
Preferred Qualifications
- Experience in high-profile, commercial, retail, concierge, or corporate security.
- Experience with CCTV monitoring, access control systems, and incident reporting.
- Loss Prevention or Retail Security experience is considered an asset.
- Strong observational skills with the ability to proactively identify and mitigate risks.
Physical & Working Conditions
- Ability to stand and walk for extended periods throughout the shift.
- Comfortable working both indoors and outdoors in varying weather conditions.
- Ability to respond quickly and effectively to emergencies and high-pressure situations.
- Work in busy, public-facing environments requiring continuous situational awareness.
Performance Expectations
- Maintain a professional, highly visible security presence at all times.
- Deliver outstanding customer service while ensuring the safety and security of the property.
- Respond promptly and effectively to incidents and emergencies.
- Produce accurate, detailed, and timely reports.
- Demonstrate professionalism, reliability, sound judgment, and strong situational awareness while upholding company standards.
Required Certification
- Valid British Columbia Security Licence.
Why Join Guardteck?
Growth Potential
We're growing rapidly and invest in people who prove themselves.
Learn and Develop
You'll gain exposure to all aspects of operations—client relations, leadership, recruitment, compliance, operational excellence, and more. This is an incredible learning opportunity.
Supportive Team Culture
You'll work in a collaborative team that genuinely supports each other.
Purpose-Driven Work
Our security officers, cleaners, and support staff keep communities safe and buildings running. You'll play a key role in supporting the people who do this essential work.
Recognition & Appreciation
We notice when people go above and beyond, and we celebrate wins—big and small. If you're excited about this opportunity and think you'd be a great fit, we'd love to hear from you!
Ready to be awesome? Apply today and help us build something special.
Guardteck is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
