Claims Processor (12-Month Contract)
Who We Are
At GroupSource, we believe great work starts with a strong foundation, built on purpose, people, and partnership. For over 40 years, we’ve partnered with Canadian organizations to design and administer affordable, customized group benefit plans. We’re more than just a service provider; we’re an extension of our clients, committed to delivering exceptional service with care and integrity.
That same commitment extends to our people. We put relationships first because when employees feel seen, supported, and empowered, everyone thrives. From your first day, you’ll step into a collaborative, inclusive, and flexible environment where your voice matters and your growth is championed.
At GroupSource, our client-first mindset drives everything we do. You’ll be part of a team that shows up for one another and for our clients, backed by a leadership team that listens, adapts, and leads with purpose. Together, we turn partnership into impact, delivering real results for our clients and meaningful experiences for our people.
Why This Role Matters
As a Claims Processor, you play an essential role in ensuring the accurate and efficient processing of health and dental claims. By reviewing and entering claim information into our systems with precision, you help ensure claims are adjudicated correctly and members receive timely and reliable service. This role also supports the broader Health & Dental Claims team through administrative tasks that contribute to meeting service level commitments.
This is a hybrid, 12-month contract role, based out of our office in Calgary, AB.
What You’ll Be Responsible For
- Accurately enter claim information into the claims processing systems.
- Process MPACS claims through data entry with a high degree of accuracy.
- Review and release ClaimSecure audit claims.
- Maintain quality standards while meeting productivity targets.
- Support the Health & Dental Claims team with administrative tasks as required.
- File claim documentation and correspondence as needed.
- Collaborate with team members to meet service level agreements, including maintaining a maximum two-day turnaround time.
- Communicate effectively with internal teams and external partners to support efficient claim processing.
- Contribute to a productive and collaborative team environment while working toward individual productivity goals.
What You Bring to the Table
- High school diploma or equivalent required.
- Strong data entry skills, including familiarity with number-pad entry.
- Experience using Microsoft Office.
- Strong attention to detail with a focus on accuracy and quality.
- Ability to manage repetitive tasks while maintaining consistency and productivity.
Critical Competencies
You will succeed in this role if you are:
- Detail-Oriented – You demonstrate strong accuracy when entering and reviewing claim information, ensuring processes are followed and errors are minimized.
- Organized – You plan and structure your work effectively, prioritizing tasks and managing deadlines while maintaining productivity targets.
- Team Player – You collaborate effectively with colleagues, value diverse perspectives, and contribute positively to team goals and shared outcomes.
- Productivity-Focused – You manage your time efficiently and maintain consistent claim processing volumes while upholding quality standards.
- Continuous Learner – You are curious, open to feedback, and committed to developing your knowledge and skills while adapting to evolving processes and systems.
Compensation
At the time of this posting, the estimated annual base salary for this position is $42,000-$47,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. This range reflects the annual base salary only and does not encompass the comprehensive total rewards package that we proudly offer.
Why Join GroupSource?
- Flexible work options designed to support your life, not just your job.
- Comprehensive group benefits, retirement savings plans, and health and fitness programs designed to support your overall wellness and lifestyle.
- Join a team where collaboration, inclusivity, and authentic relationships fuel our shared success every day.
- Whether you’re building new skills or stepping into leadership, you’ll find clear paths, personalized development, and leadership that champions your ambitions.
- Your work directly contributes to creating tailored solutions that empower Canadian organizations and improve the lives of their employees.
- Enjoy programs that recognize your hard work and support your wellness because thriving at work starts with feeling supported as a whole.
Accommodation and Inclusion
GroupSource is committed to equity, diversity, and inclusion. If you need accommodation during any stage of the hiring process, please let us know! We’re here to help.
If you’re ready to do meaningful work and grow your career with GroupSource, we’d love to hear from you. Click Apply to submit your application.
