Alberta Inbound call center representative Jobs – 8 Openings This Week

Client Services Representative
Smart Start Canada ULC —Sherwood Park, AB
- $17.50 an hour
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
10d
Call Center Representative
KTI Limited —Chestermere, AB
- $41,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Work from home
Quick apply
Customer Care Representative - Calgary, AB
Optiom Inc —Calgary, AB
- $40,000–$50,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Salesforce
- Disability insurance
- Paid time off
7d
Customer Service Representative I
General Bank of Canada —Edmonton, AB
- $39,206.25–$53,043.75 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
4d

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Customer Care Representative
Jewlr —Toronto, ON
We are looking for customer champions who will provide world class service by connecting with our customers, analyzing their needs and offering customized…
$20–$22 an hour
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3d
Temporary Customer Service Representative - Hullmark Centre (Afternoon Shift)
Impark —Toronto, ON
Accurately enter and maintain customer data, payment details (credit card and pre-authorized payments), and account notes. Must be at least 18 years of age.
$18.97 an hour
Quick apply
3d

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Client Services Representative

Smart Start Canada ULC
Sherwood Park, AB

Quick apply

Job details

Full-time
10 days ago

Skills

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Computer operation
Microsoft Excel
English
High school diploma or GED
Computer skills
Communication skills

Full job description

Department: Care Center Client Services

Reports To: Client Services Supervisor

Language Requirement: Bilingual position requiring professional fluency in both English and French (spoken and written) to support clients across Canada.

Compensation: $17.50 per hour

Schedule: Shift schedules will be discussed during the interview process

This is a 100% in-office, full-time position located at 50–2899 Broadmoor Blvd., Sherwood Park, Alberta.

Remote or hybrid work arrangements are not available for this role.

Position Summary

As a Client Services Representative, you’ll be the first point of contact with our customers, providing friendly, knowledgeable assistance and ensuring they feel supported every step of the way. This role is ideal for someone who enjoys problem-solving and communicating with people. What matters most is your curiosity, attention to detail, and genuine desire to help others.

What You’ll Do

Respond to inbound calls and assist clients with program inquiries
Provide accurate and friendly assistance while documenting all customer interactions
Schedule appointments, set up accounts, and update client information in the CRM system
Collaborate with teammates and managers to ensure one-call resolution whenever possible
Contribute to a supportive, team-oriented environment focused on growth and learning
Adhere to company policies, confidentiality standards, and Canadian privacy requirements
Support Care Center operations across multiple queues or projects as needed

Qualifications

Excellent verbal and written communication skills in both English and French
Basic computer literacy and willingness to learn
Ability to actively listen, multitask, and problem-solve in a fast-paced environment
High level of professionalism, empathy, and commitment to first-call resolution
Dependable with exemplary attendance and punctuality
Strong computer proficiency, including Microsoft 365 (Word, Excel, PowerPoint)
High school diploma or equivalent
Ability to successfully pass a criminal background check, as required for the role

Physical Requirements

Prolonged periods of sitting at a desk, working on a computer and use of a telephone.

We thank all applicants for their interest; however, only those selected for interview will be contacted.

Quick apply

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inbound call center representative jobs in alberta

Client Services Representative

Call Center Representative

Customer Care Representative - Calgary, AB

Customer Service Representative I

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