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STRATEGIC PURPOSE OF THE ROLE
The Learning Experience Designer designs, manages, and continuously improves learning products that build employee and leader capabilities. Using learner insights, data, and business priorities, the role develops learning roadmaps and creates engaging, scalable learning experiences that drive skill development, performance, and business results. This role will also lead groups and facilitate learning workshops.
HOW WORK GETS DONE
We operate with a product mindset, building and managing employee experiences that deliver measurable value. We create and maintain roadmaps aligned to employee needs and business priorities, using research, data, and ongoing stakeholder engagement to inform decisions. We test and validate solutions before scaling, measure outcomes and product health, and continuously improve based on insights and feedback. Above all, we simplify complexity, reduce friction, and focus on creating experiences that make a meaningful impact.
WHAT SUCCESS LOOKS LIKE (KEY OUTCOMES)
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Learning products deliver measurable capability and business impact.
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Learning roadmaps align to workforce needs, business priorities, and future capability requirements.
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Learning experiences are engaging, accessible, and broadly adopted.
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Design thinking, learner insights, and data inform learning decisions.
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Employees and leaders can easily access and apply new skills on the job.
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Learning products continuously evolve through feedback, measurement, and improvement.
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The portfolio remains focused on the highest-value capability-building opportunities.
KEY ACCOUNTABILITIES
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Own an assigned learning portfolio, including product vision, roadmap, and backlog.
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Identify capability-building opportunities that support organizational priorities.
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Design learning journeys, programs, workshops, and digital learning experiences.
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Apply adult learning, instructional design, and human-centered design principles.
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Partner with business leaders, subject matter experts, and People teams to translate learning needs into solutions.
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Conduct learner research and use data to identify needs, gaps, and opportunities.
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Develop and test pilots, prototypes, and minimum viable learning solutions.
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Lead implementation, launch, and adoption activities for learning products.
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Define success measures and evaluate learning effectiveness, adoption, and impact.
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Continuously improve learning products using feedback, insights, and performance data.
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Facilitation and delivery of people experience and learning programs.
MEASURES OF SUCCESS
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Learning product adoption and utilization rates.
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Learner satisfaction and engagement metrics.
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Capability and skill development outcomes.
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Achievement of learning roadmap objectives.
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Measurable business and performance outcomes.
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Stakeholder satisfaction and partnership effectiveness.
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Continuous improvement informed by learner feedback and data.
EXPERIENCE & CAPABILITIES
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Bachelor's degree in Education, Adult Learning, Instructional Design, Human Resources, Organizational Development, Business, or a related field is preferred.
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5+ years of experience in Learning & Development, Instructional Design, Learning Experience Design, Talent Development, or related fields.
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Experience designing enterprise learning programs, journeys, or portfolios. AI experience will be considered an asset.
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Strong knowledge of adult learning and learning experience design principles.
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Experience creating digital, blended, and instructor-led learning solutions.
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Proven ability to translate business needs into effective learning experiences.
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Strong design thinking, journey mapping, and facilitation skills.
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Ability to simplify complex concepts into engaging learning experiences.
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Experience measuring learning effectiveness and driving continuous improvement.
CULTURE ADD
Brings creativity and design thinking to learning, challenging traditional approaches, simplifying complexity, and creating modern, engaging experiences that build capability and improve performance.
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