Our client is a well-established, growing manufacturer in the custom cabinetry, millwork, and building materials sector seeking an experienced Director of Production Operations to lead manufacturing, site operations, safety, quality, and operational performance across a complex production environment.
This newly created leadership role has been established to strengthen operational leadership and support continued growth.
The successful candidate will oversee day-to-day production execution, drive workforce performance, improve quality outcomes, and build operational discipline across the organization.
This is an outstanding opportunity for a hands-on leader who thrives in fast-paced manufacturing environments and enjoys building high-performing teams while delivering measurable operational improvements.
Key Responsibilities
Operations & Production Leadership
- Provide overall leadership for manufacturing operations, production execution, site activities, and safety performance.
- Lead a non-union workforce of approximately 100–160 employees operating across multiple shifts.
- Ensure efficient coordination between manufacturing, field operations, installation teams, service functions, and warranty operations.
- Drive operational excellence through strong leadership, accountability, and execution.
Leadership & Team Development
- Lead and mentor a team of operational leaders responsible for production, site operations, safety, service, and warranty functions.
- Develop leadership capability and accountability throughout the organization.
- Foster a culture focused on safety, quality, productivity, customer satisfaction, innovation, and continuous improvement.
Performance & KPI Ownership
- Own and improve key operational metrics, including:
- On-time delivery and project completion
- Labour productivity and efficiency
- Production throughput
- Quality performance
- Rework and deficiency reduction
- Service and warranty performance
- Monitor operational performance and implement practical improvement initiatives that deliver measurable results.
Quality & Cost Management
- Strengthen quality processes throughout manufacturing and downstream operations.
- Reduce operational costs associated with:
- Rework
- Quality deficiencies
- Labour inefficiencies
- Ensure production output consistently supports installation, service, warranty, and customer expectations.
Operational Leadership & Customer Lifecycle Execution
- Lead and oversee manufacturing, field operations, installation, service, and warranty functions to ensure alignment, accountability, and operational excellence.
- Ensure seamless execution across the full customer lifecycle from production and installation through final delivery, warranty, and ongoing service support.
- Drive collaboration and performance across departments to improve overall business results and customer satisfaction.
Continuous Improvement, Technology & Transformation
- Identify opportunities to improve workflow, efficiency, quality, customer experience, and operational visibility.
- Lead operational transformation initiatives, including process redesign, technology adoption, automation implementation, and change management programs that improve efficiency, quality, scalability, and business performance.
- Champion continuous improvement methodologies and foster a culture that embraces innovation and operational excellence.
- Support the evolution of operational systems, reporting capabilities, automation tools, and performance management processes.
Ideal Candidate Profile
We are seeking a proven operations leader with experience managing large production teams within manufacturing environments that combine production, installation, and customer-facing delivery.
Qualifications & Experience
- Proven experience leading manufacturing operations.
- Strong background in production management, workforce leadership, quality, safety, and operational performance.
- Experience managing multiple layers of supervision and operational leadership.
- Demonstrated success improving labour productivity, throughput, quality performance, cost control, and operational effectiveness.
- Experience leading business transformation, process improvement, automation, or technology implementation initiatives.
- Strong understanding of manufacturing processes, scheduling, workflow management, and production planning.
- Hands-on leadership style with the ability to balance strategic priorities and day-to-day operational demands.
- Experience supporting organizations through growth, operational scaling, and process improvement initiatives.
- Strong communication, coaching, change management, and leadership skills.
What Makes This Opportunity Attractive
- Newly created senior leadership role with significant influence and visibility.
- Opportunity to shape operational processes, structure, technology adoption, and organizational performance.
- Stable and growing organization with a strong reputation in its market.
- Collaborative executive leadership team committed to innovation, continuous improvement, and long-term growth.
- Opportunity for expanded scope and career progression as the business continues to grow.
- Compensation: $140,000–$150,000 Base Salary + Comprehensive Benefits
If you are a results-oriented operations leader with a passion for building teams, improving performance, driving operational excellence, and leading transformational change within a manufacturing environment, we would welcome the opportunity to speak with you.
We thank all applicants for their interest. Only candidates currently residing in Canada and legally authorized to work for any employer in Canada without current or future sponsorship requirements will be considered. While we appreciate all applications, only those selected for an interview will be contacted.
At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.
