Disability Claims Coordinator/Collection Technician (Construction Industry)
Sureway Construction Group of Companies is recruiting for a professional Disability Claims Coordinator/Collection Technician to join our team!
Sureway Construction Group offers a fantastic opportunity to join a leading team in the construction industry. We offer a friendly, fast-paced environment, great benefits, and a strong team of professionals.
Location: Edmonton, AB (9175 – 14 Street NW) Please note: there is no direct access to public transportation.
Hours: Permanent, Full-time, Monday-Friday; 7:30am – 4:30pm (IN-OFFICE), On-Call (Evenings & Weekends)
Requirements:
· Personal Reliable Vehicle
Pre-employment:
· Drug and alcohol testing (swab-based test)
· Successful completion of Company Orientation and site-specific orientation
Disability Claims Coordinator Responsibilities:
- Management of the Disability Claims process including WCB, Short- Term and Long-Term Disability for Sureway Group of Companies, including the Modified Work Program.
· Manage the Substance Abuse Program.
· Demonstrate problem solving and critical thinking when determining the relationship between mechanism of injury and diagnosis by gathering and analyzing relevant information and planning to facilitate a return to work.
· Interpreting medical reports and coordinating medical treatment.
· Determining entitlement of medical and financial benefits.
· Establishing compensation rates, determining the appropriate wage replacement benefits. payable and determining medical aid and non-rate based entitlements.
· Building strong relationships with stakeholders and collaborating with them in the return to work process every step of the way.
· Manage interjurisdictional claims.
· Manage Cost Relief.
· Other duties as required to support departmental requirements.
Disability Claims Coordinator Knowledge, Skills & Abilities:
· Post-Secondary Education in Occupational Health and Safety, Disability Management, or a related degree.
· Minimum 3 years of WCB experience and short-term and long-term disability management.
· A solid understanding of the Alberta Workers’ Compensation system, its hierarchy, departments and workflow is required, as well as having sound business knowledge.
· A good understanding of WorkSafeBC and Saskatchewan WCB, is considered an asset.
· Experience in caseload management, vocational rehabilitation and/or bodily injury
insurance claims.
· Familiarity with medical or rehabilitative terminology is an asset.
· The ability to understand and apply policy while understanding the need for creative problem solving, critical thinking, independent decision-making and flexibility skills.
· Effective communication skills – active listening, collaboration and effective verbal and written communication skills.
· High degree of confidentiality.
· Strong negotiation and conflict management skills.
· Ability to creatively solve complex and sensitive issues.
· Ability to multitask and be highly organized.
· Proficiency in the use of the Internet, Microsoft Word/Excel, MS Outlook.
· Demonstrate effective negotiation, mediation, and conflict resolution skills to resolve differing opinions on a wide variety of claim issues. This includes workers, employers, and medical and other service providers.
Specimen Collector Responsibilities:
· Conduct drug collections and testing, as well as alcohol testing.
· Booking 3rd party pre-employment, post-incident & reasonable cause testing.
· Organize and maintain paperwork flow and process.
· Deliver test results to donors.
· Follow up on lab collections.
· Order supplies.
· Organize calibration of equipment.
Sureway Construction Group is an equal opportunity employer. We would like to thank all applicants for submitting their resume; however only those selected for an interview will be contacted.
**No recruitment agencies please**
#SWAH3
We’re Ready. Are You?
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
