alberta writing Jobs – 350 Openings This Week

Customer Support Specialist-Calgary
Accommodations Plus International —Calgary, AB
- $26 an hour
- Overtime
- Spanish
- CAD
- Customer service
1d
Customer Service Representative
Manderley Turf Products —Fort Saskatchewan, AB
- $21–$23 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
3d
Content Proofreader
Digital Shift —Calgary, AB
- $45,000–$55,000 a year
- Full-time
- Marketing
- Writing skills
- English
Quick apply
Writer/Editor
PCL Constructors Inc. —Edmonton, AB
- Writing skills
- English
- Microsoft Office
- Disability insurance
- Dental care
Research Assistant (Casual) Pool
Canadian Centre of Recovery Excellence —Calgary, AB
- Data analysis skills
- Research
- Databases
- Flexible schedule
6d
Credit Contract Appointment, Writing in a Digital Context
Mount Royal University —Calgary, AB
- Contract
- Doctoral degree
- Bachelor's
Technical Writer
Falkbuilt Ltd. —Calgary, AB
- Full-time
- No experience needed
- Microsoft Office
- Bachelor's
Quick apply
9d
Wildlife Field Technician
WEST Inc —Calgary, AB
- $25–$35 an hour
- Temporary
- Serving
- Master's degree
- Bachelor's
8d
Summer Marketing Assistant
Métis Crossing —Smoky Lake, AB
- Temporary
- Microsoft Office
- Analysis skills
- Computer skills
Quick apply
Intermediate Wetland/Wildlife Biologist
Aurora Environmental Services Ltd. —Edmonton, AB
- Full-time
- Hybrid work
- Microsoft Office
- Master's degree
- Bachelor's
- Dental care
- Vision care
Quick apply
Grants & Strategic Funding Advisor
Town of Cochrane —Cochrane, AB
- $95,295–$104,595 a year
- Full-time
- Hybrid work
- Customer service
- Research
- In-person
- Relocation assistance
- Dental care
Quick apply
10d
Manager, Institutional Funding & Partnerships
Modern People Solutions —Calgary, AB
- $70,000–$85,000 a year
- Full-time
- Hybrid work
- CRM software
- Master's degree
- Business development
Intermediate Geochemist
Klohn Crippen Berger —Alberta
- Overtime
- Hybrid work
- English
- Bachelor's
- Communication skills
Quick apply
Contract Grant Administrator (Part-Time)
Town of Bonnyville —Bonnyville, AB
- Temporary
- Microsoft Excel
- Writing skills
- Contracts
1d
Marketing Coordinator
City Vibe Developments —Calgary, AB
- $60,000–$65,000 a year
- Full-time
- Marketing
- Writing skills
- In-person
- Disability insurance
- Dental care
Quick apply
Junior / Intermediate Environmental Scientist
Basin Environmental Ltd. —Edmonton, AB
- $30–$40 an hour
- Immediate opening
- Writing skills
- Data analysis skills
- Master's degree
- Dental care
- Paid time off
Quick apply
Aquatic Biologist
Klohn Crippen Berger —Edmonton, AB
- Hybrid work
- Microsoft Office
- Master's degree
- Bachelor's
Quick apply
Environmental Intermediate Field Supervisor
SynergyAspen Environmental —Calgary, AB
- $30–$37 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Engineering
- Profit sharing
- Flexible schedule
Quick apply
Environmental Scientist (Field-Based)
Arletta Environmental Consulting Corp. —Calgary, AB
- Full-time
- Bachelor's
- In-person
- Communication skills
- Profit sharing
- Disability insurance
Quick apply
8d
Receptionist/Executive Assistant
Kapown Rehabilitation Centre —High Prairie, AB
- $23–$30 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Flexible schedule
Quick apply
7d
Supervising Archaeologist
CCI Group of Companies —Calgary, AB
- $30–$40 an hour
- Remote
- Microsoft Word
- Microsoft Excel
- Bachelor's
- Dental care
Quick apply
5d
Content Specialist
GreenFox Inc. —Edmonton, AB
- AI
- Communication skills
- Marketing
- Dental care
Quick apply
Associate of Member Development
1st Choice Savings and Credit Union Ltd —Coaldale, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
5d
Director of Marketing – Content & Community
SunMETA Group —Calgary, AB
- $72,000–$85,000 a year
- Full-time
- Microsoft Excel
- Marketing
- Writing skills
- Disability insurance
- Dental care
Quick apply
Online Merchandiser
Northgate Chevrolet Buick GMC —Edmonton, AB
- $16–$18 an hour
- Full-time
- Merchandising
- Organizational skills
- Computer skills
- Dental care
- Paid time off
Quick apply

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Customer Support Specialist-Calgary

Accommodations Plus International
Calgary, AB

Apply Now

Job details

Full-time
1 day ago

Skills

Spanish
CAD
Customer service
Call center
Writing skills
Filing
Organizational skills
APIs
Computer skills
Phone etiquette
Hotel experience

Full job description

The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers.

Position Type and Expected Hours of Work
This is a full-time position. Flexible schedule necessary, including holidays and weekends may be required.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Total customer service to include but not limited to the following:

Serve as API’s on-site liaison with the airline partner, providing support, guidance and training.
Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.
Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.
Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.
Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.
Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.
Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.

Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours.
Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner.
Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.

Competencies

Knowledge of airline crew scheduling is a strong plus.
Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required.
Excellent Interpersonal skills.
Able to work in a fast paced environment.
Great telephone etiquette.
Excellent writing skills.
Excellent computer skills.
Ability to multi task and prioritize.
Detail oriented with great organizational skills.
Flexible work schedule including availability to work weekends and holidays.
Able to work overtime if needed.
Second language, preferrable Spanish is a plus.

Good Faith Compensation
The good faith compensation rate for this position is $26.00 CAD per hour.

Required Experience

Ability to positively present API in customer facing situations.
Customer service background is a plus.
Airline/Hotel/Travel experience is a plus.

Who We Are

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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Refine Your Search

writing jobs in alberta

Customer Support Specialist-Calgary

Customer Service Representative

Content Proofreader

Writer/Editor

Research Assistant (Casual) Pool

Credit Contract Appointment, Writing in a Digital Context

Technical Writer

Wildlife Field Technician

Summer Marketing Assistant

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Grants & Strategic Funding Advisor

Manager, Institutional Funding & Partnerships

Intermediate Geochemist

Contract Grant Administrator (Part-Time)

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Junior / Intermediate Environmental Scientist

Aquatic Biologist

Environmental Intermediate Field Supervisor

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Supervising Archaeologist

Content Specialist

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Director of Marketing – Content & Community

Online Merchandiser

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