alliston, on bilingual customer service/ order desk representative Jobs – 3 Openings This Week

Bilingual Customer Service/ Order Desk Representative
Nevian —Richmond Hill, ON
- $58,000–$63,000 a year
- Full-time
- Bilingual
- Customer service
- ERP systems
- Disability insurance
- Dental care
Quick apply
Welding Supplier Order Desk
Samester Welding Supply —Stouffville, ON
- $22–$27 an hour
- Full-time
- Bilingual
- Spanish
- Sales
Quick apply
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Bilingual Customer Service/ Order Desk Representative
Nevian —Richmond Hill, ON
Process customer orders accurately and efficiently to meet demand and delivery expectations. Provide exceptional bilingual customer support by responding to…
$58,000–$63,000 a year
Quick apply

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Bilingual Customer Service/ Order Desk Representative

Nevian
Richmond Hill, ON

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
RRSP match
Disability insurance
Dental care
Vision care
Life insurance
On-site parking

Skills

Bilingual
French
Customer service
SAP
ERP systems
Post-secondary education
English
AS400
Communication skills
Time management

Full job description

Job Overview

Our client, a leading global manufacturer & distributor based in Richmond Hill, ON, is currently seeking a Bilingual Customer Service Representative/ Order Desk to join their growing team. This company is recognized for its world-class manufacturing capabilities, global sourcing network, and ability to deliver customized high-volume solutions tailored to client needs.

This is a full-time, permanent in-office opportunity offering a competitive salary of $60,000–$63,000, comprehensive benefits after three months, and RRSP's with company match.

Duties

Provide exceptional bilingual customer support by responding to product and service inquiries promptly and professionally
Process customer orders accurately and efficiently to meet demand and delivery expectations
Handle inbound and outbound customer communications via phone and email in a courteous and solution-oriented manner
Prepare and provide customer quotations in a timely fashion
Manage multiple customer accounts while maintaining a high level of service and responsiveness
Resolve customer concerns by identifying root causes and contributing to continuous process improvements
Enter and manage orders within the company’s ERP system
Build and maintain strong client relationships through effective communication and customer engagement
Collaborate with internal departments to ensure customer satisfaction and operational efficiency
Support additional projects and responsibilities as assigned by the Customer Service Manager

Skills

3-5 years of experience in a customer service or client support role
Fully bilingual in English and French with excellent verbal and written communication skills in both languages
Post-secondary education is considered an asset
Experience working with ERP systems (SAP, AS400 or other) is preferred
Strong interpersonal skills with the ability to handle challenging situations professionally and diplomatically
Customer-focused mindset with a demonstrated ability to build trust and maintain positive client relationships
Comfortable working in a fast-paced, dynamic environment
Naturally curious with a willingness to learn and continuously improve
Strong problem-solving, organizational, and time-management skills
Reliable, punctual, detail-oriented, and able to effectively manage multiple priorities simultaneously

Job Types: Full-time, Permanent

Pay: $58,000.00-$63,000.00 per year

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Vision care

Ability to commute/relocate:

Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Bilingual Customer Service/ Order Desk: 2 years (required)

Language:

French (required)

Work Location: In person

Quick apply

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Bilingual Customer Service/ Order Desk Representative

Welding Supplier Order Desk

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