Alliston, On Director of human Jobs – 215 Openings This Week

Manager, Service Desk
Mackenzie Health —Richmond Hill, ON
- $111,365–$142,116 a year
- Full-time
- Remote
- Computer Science
- PMP
- Engineering
Director of Programs (Homeless Shelter)
ARES Staffing Solutions —Newmarket, ON
- Overtime
- Master's degree
- Supervising experience
- Bachelor's
Quick apply
10d
Temporary School Office Administrator, Elementary
Simcoe Muskoka Catholic District School Board —Alliston, ON
- $29.05–$34.85 an hour
- Full-time
- Microsoft Word
- School experience
- Medication administration
4d
Assistant Director of Care
York Region —Newmarket, ON
- $118,193–$134,230 a year
- Weekends as needed
- Supervising experience
- Team management
- Quality Control
- Dental care
- Employee assistance program
3d
Hospital Redevelopment Clinical Lead
Stevenson Memorial Hospital —Alliston, ON
- Temporary
- Nursing
- Master's degree
- Presentation skills
10d
Director, Quality, Risk, Patient Safety and Interprofessional Practice (Full Time)
Headwaters Health Care Centre —Orangeville, ON
- $160,602–$188,955 a year
- Full-time
- Research
- Master's degree
- Mentoring
Director of Operations
AMG METALS INC —Sharon, ON
- $165,000–$180,000 a year
- Full-time
- PMP
- Engineering
- ERP systems
- Dental care
- Paid time off
Quick apply
12d
Safety Director
Herc Rentals —Etobicoke, ON
- $180,000–$200,000 a year
- Full-time
- Up to 50% travel
- Microsoft Office
- Bachelor's
- Wellness program
- Employee stock purchase plan
11d
Unit Assistant, Emergency
Stevenson Memorial Hospital —Alliston, ON
- 12 hour shift
- Microsoft Outlook
- Customer service
- Computer literacy
Director of Human Resources
The Pod Group —Vaughan, ON
- $115,000–$125,000 a year
- Full-time
- Master's degree
- Bachelor's
- Mentoring
Quick apply
Director, Human Resources
Mon Sheong Foundation —Richmond Hill, ON
- $100,000–$130,000 a year
- Full-time
- English
- Bachelor's
- Team management
5d
Senior Director, Operations - Foundation - Permanent Full-Time (2026-186)
Collingwood General and Marine Hospital —Collingwood, ON
- $120,000–$125,000 a year
- Full-time
- Finance
- Administrative experience
- Team management
- Work from home
3d
Director of Finance
Moore Packaging —Barrie, ON
- $100,000–$125,000 a year
- Full-time
- Inventory management
- Finance
- Presentation skills
- Disability insurance
- Dental care
Quick apply
4d
Funeral Director Assistant
Catholic Cemeteries & Funeral Services - Archdiocese of Toronto —Woodbridge, ON
- $50,000–$54,000 a year
- Full-time
- Heavy lifting
- Sales
- Customer service
- Wellness program
- Dental care
Quick apply
Accident Benefits Specialist - Full Time
Oatley Vigmond Personal Injury Lawyers —Barrie, ON
- $85,000–$115,000 a year
- Overtime
- Hybrid work
- Customer service
- Analysis skills
- Bachelor's
- Wellness program
- Disability insurance
Quick apply
Childcare-Executive Director/Supervisor
Blacksmith Childcare Centre —North York, ON
- $42.95 an hour
- Temporary
- Microsoft Word
- Childcare
- CPR Certification
Quick apply
Events Coordinator
TPC Toronto at Osprey Valley —Alton, ON
- $55,000 a year
- Weekends as needed
- CRM software
- Marketing
- Microsoft Office
- Store discount
- Dental care
Quick apply
8d
Medical Radiation Technologist, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $38.88–$52.13 an hour
- Temporary
- English
- Patient care
- Computer skills
- Dental care
Quick apply
Centre Director (York/Toronto Region)
Childventures Early Learning Academy —Aurora, ON
- $65,000–$75,000 a year
- Full-time
- CPR Certification
- Customer service
- Supervising experience
- Dental care
Quick apply
Nurse Practitioner, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- Nursing
- Medication administration
- Experience working with children
- Dental care
- Paid time off
Quick apply
Human Resources Coordinator/Manager
Pine River Institute —Shelburne, ON
- $60,000–$70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Databases
- Store discount
- Wellness program
Quick apply
8d
People & Culture Coordinator
Georgian Triangle Humane Society —Collingwood, ON
- $48,000–$55,000 a year
- Full-time
- Microsoft Office
- Databases
- Administrative experience
- Dental care
Quick apply
3d
Director of Infrastructure and Policy, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.41–$84.19 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Team management
- Dental care
- Employee assistance program
Quick apply
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Director of Patient Care, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $70.42 an hour
- Part-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply

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Manager, Service Desk

Mackenzie Health
Richmond Hill, ON

Apply Now

Job details

Full-time

Skills

Facilitation
Statistics
Desktop support
ITIL Certification
Defect resolution root cause analysis
Computer Science
Operations management
Incident management
PMP
Supplier management experience
Coaching
Engineering
Workplace safety policies
Microsoft Exchange
Windows
Microsoft Office
Change management
Bachelor's
Continuous improvement
Computer hardware
Client services
Customer service orientation
Vendor relationship management
ServiceNow
Customer support
Team motivation
Communication skills
Client interaction
Teaching
Active Directory
Time management
Failure analysis
Mobile devices
Team building
VPN

Full job description

Job Description:

Reporting to the Director, Application and End-user Support, the Manager, Service Desk will manage a team of Service Desk and System Support Analysts, responsible to provide Digital Health customer support services, to the organization. This experienced IT professional will be responsible for managing operational teams to support a two-site model with a focus on service quality and continued improvement.

The Manger, Service Desk will manage day to day operations of the Service Desk and the organizational hardware environment to ensure laptops, PCs and devices are performing optimally, to ensure high levels of availability, and will be responsible for incident and request management processes through the enterprise ITSM platform ServiceNow. Furthermore, they will maintain a current problem management knowledge base to ensure timely resolution of issues including a thorough root cause analysis for all major incidents while ensuring that they are clearly identified and escalated to appropriate teams for resolution. Responsibilities will include developing and maintaining standard procedures to ensure compliance and increased productivity, and to support department operations to ensure quality and SLA objectives are achieved and maintained. The successful incumbent will also be responsible for developing, managing and delivering IT Master Service Level Agreements and developing, optimizing a ServiceDesk model to support the organization as required. Additional duties will include analyzing workload metrics, preparing operational reports and statistics, and vendor management.

Contribute to safe, quality care by:

Managing a workload effectively in a fast-paced environment.
Addressing and resolving issues in a productive, respectful manner.
Exercising sound professional judgment and using best practice guidelines.
Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.

What must you have?

Bachelor’s degree in computer science, engineering or a related study, or an equivalent combination of education, training and experience.
Minimum 5 – 7 years’ recent related career experience in a large, complex organization.
Minimum 2 – 3 years’ recent related career experience in management.
Experience with platforms such as:
- ServiceNow ITSM solution
- Active Directory
- Microsoft Exchange
- Office365
- Windows Operating Systems
- Microsoft Office
- VPN
- Enterprise antivirus
- Mobile Devices
- AV Equipment

What else do you bring?

Excellent organizational, interpersonal skills with exceptional verbal, written communication and conflict management skills with strong initiative to achieve high standards of service and performance.
Critical thinking and problem-solving skills that enable quick resolution of issues.
Leadership abilities including the abilities to teach, direct and motivate staff.
Professionalism, attention to detail and focused customer service ethic.
Ability to handle and prioritize multiple demands concurrently.
Exercises initiative and good judgment with ability to multi-task.
Demonstrated ability in interpersonal, communication, diplomacy, coaching, facilitation and team building skills at all levels of the healthcare environment.
Demonstrated expertise in IT applications.
Ability to translate clinical/non- clinical issue into IT solutions.
Demonstrated commitment to professional development.
Demonstrated ability to promote and manage change.
Ability to work independently and as a member of a team.
Time management and organizational abilities including demonstrated ability to problem solve, prioritize a varied workload and function in a changing and stressful work environment.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job.
Effectively uses empathy in interactions with others.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

ITIL Certification an asset.
Project Management Professional (PMP) Designate is an asset.

You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

-: #MackenzieHealthCareers, #LI-JB2

Apply Now

Refine Your Search

director of human jobs in alliston, on

Manager, Service Desk

Director of Programs (Homeless Shelter)

Temporary School Office Administrator, Elementary

Assistant Director of Care

Hospital Redevelopment Clinical Lead

Director, Quality, Risk, Patient Safety and Interprofessional Practice (Full Time)

Director of Operations

Safety Director

Unit Assistant, Emergency

Director of Human Resources

Director, Human Resources

Senior Director, Operations - Foundation - Permanent Full-Time (2026-186)

Director of Finance

Funeral Director Assistant

Accident Benefits Specialist - Full Time

Childcare-Executive Director/Supervisor

Events Coordinator

Medical Radiation Technologist, Moose Factory, ON

Centre Director (York/Toronto Region)

Nurse Practitioner, Attawapiskat, ON

Human Resources Coordinator/Manager

People & Culture Coordinator

Director of Infrastructure and Policy, Moosonee, ON

Director of Long Term & Elder Care, Moose Factory, ON

Director of Patient Care, Fort Albany, ON

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