Reference number: CAP24J-024365-000030
Selection process number: 2024-12-CAP-NBSFU-EA-VAR-0045
Parks Canada
Fundy National Park
Alma, New Brunswick
GS-MPS-04
$27.47 to $29.85 per hour
For further information on the organization, please visit Parks Canada
Closing date: 3 December 2026 - 23:59, Pacific Time
Who can : Persons residing within an 150 kilometre radius of Fundy National Park and who have a legal status to work in Canada.
Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.
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We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
When you to this selection process, you are not ing for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
If you successfully applied to selection process number: 2023-12-CAP-NBSFU-EA-VAR-0028 in January 2024 you do not need to re-.
Position is located in Fundy National Park, Alma, New Brunswick.
To submit an application on-line, please select the button " Online" below.
Applications can also be sent directly to
[email protected]. Please clearly indicate which position you are ing for.
Tips for applicants:
- Please provide complete and thorough details of your education and experience.
- Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.
- You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
- Failure to provide sufficient information may result in your application being screened out of the competition.
- If you do not fully complete the screening questions as instructed, you may be screened out.
- Written communication may be assessed through your pre-screening questionnaire responses, cover letter and your resume.
Persons are entitled to participate in the appointment process in the official language of their choice.
Please note that your overall conduct and communications, including email correspondence, throughout the entire process may be used in the assessment of qualifications.
Our intention is to communicate with candidates via email. Candidates must include in their application a valid email address and ensure this address is functional at all times and accepts messages from unknown users. It is the candidate's responsibility to ensure that any changes to their personal information be provided to the email address indicated on this job advertisement.
Employment Equity:
Diversity and inclusion are at the core of our values at Parks Canada. We are committed to building a skilled and diverse workforce that reflects the population we serve. If you belong to one or more of the following Employment Equity groups, Indigenous Peoples, Racialized Communities, Persons with Disabilities, and equity-deserving groups such as LGBTQ2+, we encourage you to and fill out the Employment Equity (EE) section in your job application to let us know. As part of this selection process, we may conduct targeted screening of candidates based on one or more of these employment equity groups.
Attendants at Fundy National Park may work in a variety of locations such as at a campground, an entrance kiosk, a visitor centre, a pool, or a golf shop. Attendants may also perform compliance rounds in the park to check for permits or operate a mobile gate.
At all work locations visitor service attendants provide the highest level of service to visitors and seize on opportunities to make someone’s visit memorable.
Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.
All employees are expected to contribute to the overall success of the visitor services team and exemplify the Parks Canada Mandate. Members of the Parks Canada team are also expected to exemplify the five core values of Parks Canada:
- Respect for people
- Equity, diversity, and inclusion
- Integrity
- Engagement
- Excellence
OUR MANDATE
On behalf of the people of Canada, we protect and present nationally significant examples of Canada's natural and cultural heritage, and foster public understanding, appreciation and enjoyment in ways that ensure their ecological and commemorative integrity for present and future generations.
Various positions of approximately 18 weeks.
This process is intended to fill existing vacancies and may be used to fill anticipated vacancies with the same work description but with different tenures different within Fundy National Park.
Positions are filled for various intervals from May to October.
Positions to be filled: Number to be determined
Your résumé.
A covering letter "(1000 words or less) briefly describing why you would like to join the Visitor Services Team at Fundy National Park, any previous experience in customer services that corresponds to the experience criteria below, and why you believe you would be a good fit based on the Mandate and Core Values described above in the work environment section."
EDUCATION:
Successful completion of secondary school according to provincial standards or an acceptable combination of education, training, and experience.
Degree equivalency
EXPERIENCE:
- Experience in interacting with the public; responding to customer questions and providing helpful direction.
- Experience in going above and beyond to fulfill customer expectations
- Experience in dealing with difficult situations, be they with customers or co-workers, to achieve a positive outcome
- Experience in handling cash, operating point of sale systems and performing cash out duties
Bilingual - Imperative (-B/-B)
Information on language requirements
ABILITIES:
- Client Focus – Providing service excellence to internal and/or external clients.
- Concern for Safety – Identifying hazardous or potentially hazardous situations and taking appropriate actions to maintain a safe environment for self and others.
- Initiative – Dealing with situations and issues proactively. Seizing opportunities that arise.
- Problem Solving– Identifying issues and the solutions to them.
- Teamwork – working collaboratively with a diverse team to achieve organizational goals.
- Work independently with minimal supervision
PERSONAL SUITABILITY:
- Exercises sound judgment
- Communicates effectively
- Takes responsibility for their actions
- Personally connects with people
- Adaptable and excels in dealing with change in the face of fluctuating workloads
Reliability Status security clearance - Successful candidates are required to obtain and maintain this security level throughout employment with Parks Canada.
- You will be required to possess and maintain a valid Class 5 driver’s license or equivalent.
- You must be willing to work overtime.
- You will be required to work shiftwork, and/or weekends, and/or statutory holidays and/or provincial/territorial holidays as scheduled by your supervisor. Compensation will be as prescribed in the Terms and Conditions of Employment applicable to you.
- You must be willing to work and travel in a variety of terrains and weather conditions in the performance of your duties.
- You will be required to work in adverse weather conditions.
- You are required to wear a uniform, which is provided, while performing your duties.
- You must be available to work from mid-May to mid-October.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you .
Information on employment equity
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements.
Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Persons who have a priority entitlement as defined by the Parks Canada Agency Priority Policy and Guidelines will be considered first.
Travel cost for individuals who are not Federal Public Servants will not be covered.
We thank all those who . Only those selected for further consideration will be contacted.
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