Amherst, Ns Quality improvement specialist Jobs – 15 Openings This Week

Return-to-Work Specialist
Protrans —Dieppe, NB
- $55,000–$70,000 a year
- Full-time
- Bilingual
- English
- Microsoft Office
- Dental care
- Vision care
1d
Senior Project Specialist - Training
Midland Transport —Dieppe, NB
- Full-time
- Analysis skills
- Education
- Bachelor's
Customer Service Specialist
Eastlink —Amherst, NS
- $18.15 an hour
- Weekends as needed
- Remote
- Sales
- Customer service
- In-person
- Designated paid holidays
- Dental care
3d
Integration Lead
Midland Transport —Dieppe, NB
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- APIs
- Dental care
- Work from home
3d
Senior Project Specialist - Planning
Midland Transport —Dieppe, NB
- Full-time
- Bachelor's
- No university degree
- Agile
Content Marketing Strategist - Digital Marketing Agency
Blue Ocean Interactive Marketing —Canada
- $65,000–$75,000 a year
- Full-time
- Remote
- Writing skills
- English
- Project management
- Dental care
- Paid time off
Quick apply
1d
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$80,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Leadership
- Dental care
- Paid time off
Bilingual Manager, People and Clinical Performance
Kids Help Phone —Canada
- $64,000–$75,000 a year
- Weekends as needed
- Remote
- Bilingual
- Management
- English
- Employee assistance program
Quick apply
14h
Underground Mine Surveyor
Advanced Mining Professionals Ltd —Canada
- $110,000–$150,000 a year
- Overtime
- Spanish
- English
Quick apply

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Specialist, Continuous Improvement
Samuel, Son & Co. —Markham, ON
Bachelor’s degree in industrial engineering or a related Engineering field. Perform gap analysis to document our current status versus past performance,…
$86,080–$118,360 a year
Quick apply
12d
Specialist, Quality Assurance, Fresh
Loblaw Companies Limited —Ajax, ON
The Quality Specialist works with various areas (Meat & Seafood/Produce Business Unit, Supply Chain, Distribution and Operations) to aid in the integration and…
$60,000–$82,500 a year
4d

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Return-to-Work Specialist

Protrans
Dieppe, NB

Apply Now

Job details

Full-time
1 day ago

Benefits

RRSP match
Dental care
Vision care

Skills

Bilingual
French
English
Microsoft Office
Bachelor's
AI
Time management

Full job description

Reporting directly to the Human Resources Director , the Return-to-Work Specialist will be the primary company liaison for employees on medical leave, ensuring a smooth and safe return-to-work process while driving continuous improvement in return-to-work and accommodation programs, with a strategic focus on our evidence-based early and safe return to work philosophy. The ideal candidate will be an initiative-taker who likes problem solving, is driven to identify continuous improvement opportunities and enjoys a challenge.

What We Offer:

A dynamic, safe, and rewarding work environment
A flexible health, drug, dental and vision plan
RRSP matching program
Employee & Family Assistance Programs
Health & Wellness reimbursements include gym memberships and fitness classes
Product purchase program
Maternity leave top-up program
Opportunities to take part in job-related training and development
Growth and progression opportunities within the large network of JD Irving group of companies
$55,000 - $70,000 (please note that this is an estimate and actual pay will vary depending on experience, qualifications and professional certifications.)

Key Responsibilities:
Full ownership of cases, driving timely follow-up, issue resolution & successful RTW outcomes

Manage the end-to-end Return-to-Work (RTW) and Stay-at-Work (SAW) processes
Complete case intake, assessment and file setup
Initiate early contact with employees following injury or illness
Coordinate modified duties and accommodation opportunities with customers and operations
Submit required WCB documentation within legislated timelines across multiple provincial jurisdictions
Request, review, and manage objective, function-based documentation
Develop, implement, and monitor RTW/SAW plans
Maintain regular communication with employees throughout their recovery and return to work
Track case progress and proactively address barriers to successful return to work
Maintain accurate, up-to-date, and confidential case files
Ensure compliance with legislative, policy, and reporting requirements
Collaborate with leaders, customers, insurers, workers' compensation boards and our Corporate Disability Manager
Escalate complex cases and accommodation challenges as appropriate
Monitor case outcomes and identify opportunities for continuous improvement

Education:

Diploma or Bachelor's degree in a related field such as: Human Resources, Occupational Health and Safety, Kinesiology, Rehabilitation Sciences, Nursing, Social Work, Psychology, Disability Management, Health Sciences, or Business Administration (with relevant experience).
Experience in the following area will be considered an asset: Disability management, Workers' compensation legislation, Occupational health and safety, Human rights and accommodation obligations, Ergonomics, Case management, Mental health in the workplace, Vocational rehabilitation, and Labour and employment law.
Relevant certifications in Disability Management, Return-to-Work Coordination, Occupational Health, or Case Management are considered an asset

Qualifications:

2–5 years of experience in return-to-work coordination
Demonstrated experience managing multiple concurrent cases from intake through successful resolution
Strong understanding of workplace accommodation principles, functional abilities, medical restrictions, and return-to-work best practices
Working knowledge of workers' compensation legislation, reporting requirements, and claims management processes
Proven ability to build collaborative relationships with employees, operational leaders, customers, healthcare providers, insurers, and regulatory bodies
Exceptional organizational and time-management skills, with the ability to effectively prioritize competing demands
Strong attention to detail and commitment to maintaining accurate, confidential, and compliant documentation
Excellent communication, interpersonal, and conflict-resolution skills
Demonstrated ability to work independently, exercise sound judgment, and proactively drive cases forward with minimal supervision
Strong problem-solving skills, with the ability to identify barriers and develop practical, employee-focused solutions
Ability to adapt to a fast-paced environment while managing changing priorities and deadlines
Proficiency with Microsoft Office Suite
Bilingualism (English and French) is considered a strong asset

Competencies:

Highly organized with the ability to manage multiple cases, track critical deadlines, maintain detailed documentation, and follow through on commitments with minimal supervision
Self-starter with a strong sense of ownership and accountability
Ability to influence and collaborate with stakeholders at all levels of the organization
Commitment to delivering positive employee experiences while balancing operational and compliance requirements
Results-oriented approach with a focus on timely case resolution and sustainable return-to-work outcomes

At Protrans Personnel Services Inc. , we recognize that the key to our success is our people. Protrans is a full-service, premium recruitment agency specializing in transportation, warehousing and distribution, manufacturing, and administrative placements. We pride ourselves in providing people solutions to help our customers meet their goals, and match employees with reward career opportunities.

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Apply Now

Refine Your Search

quality improvement specialist jobs in amherst, ns

Return-to-Work Specialist

Senior Project Specialist - Training

Customer Service Specialist

Integration Lead

Senior Project Specialist - Planning

Content Marketing Strategist - Digital Marketing Agency

Technical Support Supervisor - Automotive

Bilingual Manager, People and Clinical Performance

Underground Mine Surveyor

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