JOB TITLE: Store Manager
ABOUT THE NORTH ATLANTIC GROUP OF COMPANIES
The North Atlantic Group of Companies is a diverse and growing, province-wide leader in retail gas and convenience, residential, commercial, and wholesale fuels. For over 30 years, we’ve built our reputation on quality products, extraordinary service, and support for local communities. With our people first approach, North Atlantic looks for dynamic individuals who take initiative and who are committed to fostering a strong team environment. We want people who are known for their positive attitude, genuine communications, and personal drive. As we advance our business for the future, North Atlantic is driven to developing efficient and green energy solutions aligned to the needs of the world in which we live. Committed to sustainable and responsible business practices, we’re driving industry forward, supporting new skills and new jobs for this ever-evolving landscape.
Position Overview
The Store Manger is considered to the “face of the business” and as such has primary responsibility for ensuring that the high standards of customer service, store image and store operations are met daily. The primary focus of the position is to provide leadership in all aspects of the day-to-day operations of the store in accordance with the operational standards set out by North Sun Energy. The Store Manager is a team player who is flexible and adaptable to step in and lend a helping hand to cover off shifts, etc.
Duties and Responsibilities:
- Build a positive relationship with customers by maintaining a personal presence in the store and a high profile in the local community.
- Promote our operating philosophy focused on “Clean, Fresh and Friendly”.
- Maintain a high level of operational readiness.
- Strive to meet sales and margin targets as established by Head Office
- Ensure the store is always well stocked in accordance with the merchandising plan. This includes responsibility for ordering all products from approved suppliers.
- Ensure the execution of all promotional programs in accordance with North Sun Energy promotional plans.
- Ensure full execution of the food service program.
- Ensure all items priced in accordance with North Sun Energy pricing policy.
- Ensure established store standards for maintenance and cleanliness are met (interior and exterior).
- Ensure all appropriate measures are taken to ensure store is operated in a safe and secure manner. This includes ensuring that the store is operated in accordance with OH&S regulations, environmental protocols and all other local laws and regulations. It also includes ensuring that no hazards to staff or customers exist, and ensuring assets are properly protected in accordance with security policy at all times.
- Manage the day-to-day staffing requirements of the store in a professional and respectful manner. This includes responsibility for hiring, disciplinary measures, and staffing scheduling.
- Train and coach staff to ensure highest level of staff proficiency and efficiency in all aspects of operation and customer service.
Office Duties:
- Prepare daily deposits and ensuring that all shifts are balanced, and any cash shortages are dealt with in accordance with established policy. Ensure internal controls over cash as per established policy are maintained.
- Bi-weekly payroll and benefits administration.
- Ensure that inventory shortages are minimized and internal controls over inventory are maintained in accordance with established policy.
- Ensure purchasing and receiving functions are followed.
- Review inventory reports to verify shrink.
- Establish effective two-way communication between head office and the store employees. This includes ensuring employees are aware of all relevant communications from head office as well as communicating issues and recommendations on merchandising, products carried, pricing, personnel, and general operations to the attention of the head office personnel.
Physical demands
- Ability to be exposed to cold or warm temperatures performing occasional work in a walk-in cooler and/or freezer and outdoors
- Ability to stand and/or walk for an entire shift
- Ability to occasionally lift and/or carry up to thirty to fifty pounds from ground to waist or ground to overhead (i.e., assisting in stocking/maintaining inventory levels, replenishing slushie syrups)
- Ability to grasp, reach and manipulate objects with hands for entire shift (this work requires hand-eye coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs)
- Be exposed to occasional noise
- Ability to stoop, kneel, squat, and reach overhead for objects
Qualifications:
- Minimum of 5 years previous experience in a Supervisory position in a retail environment required
- Solid supervisory, decision making and problem-solving skills
- Excellent written and oral communication skills
- Strong communication and interpersonal, organization and time management skills
- Exceptional customer service and conflict resolution skills
- Work under minimal supervision, independently as well as a part of a team
- Proficient in Microsoft office programs
- Flexible and ability to easily adapt to changing priorities
- Ability to multi-task in a fast paced, deadline driven, team focused environment
Requirement:
ABOUT NORTH SUN ENERGY
North Sun Energy is a co-ownership business between North Atlantic and Petro-Canada in Newfoundland and Labrador, Nova Scotia, and PEI. With more than 110 gas stations and convenience stores across the three provinces (some under the Petro-Canada brand and some under the North Atlantic brand), this collaboration enhances Petro-Canada’s national coast-to-coast network and extends North Atlantic’s presence into Nova Scotia and PEI. Customers across the region now benefit from an expanded range of loyalty rewards, including Petro-Canada’s Petro-Points™ program, Triangle Rewards® and North Atlantic’s Yay! ™ Rewards program, in addition to experiencing the celebrated Orangestore convenience store brand located at many of the sites.
North Sun Energy is focused on optimizing long term value and growth through strategic development initiatives, expansion efforts, and enhanced customer experiences.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Paid time off
- Vision care
Work Location: In person
