Quality Manager - Automotive Manufacturing
LEGEND is a leader in interior products for commercial vehicles, known for practical solutions, strong customer focus, and a commitment to quality. As our business continues to experience rapid growth and success, we are looking for people who thrive in an agile, energetic, and collaborative environment where ideas are valued and teamwork drives results.
We are looking for a hands-on Quality Manager to lead quality and technical services in our manufacturing facility located in Tillsonburg, Ontario. In this role, you will help maintain and improve our Quality Management System, support ISO 9001 and IATF 16949 requirements, work closely with customers and internal teams, and help drive a culture focused on prevention, continuous improvement, and doing things right the first time.
This is a great fit for a practical, team-oriented quality leader who enjoys being involved on the floor, solving problems with others, strengthening process controls, and helping teams meet internal specifications and customer expectations in both a site and corporate environment.
Key Responsibilities
- Lead, maintain, and continually improve our Quality Management System in alignment with ISO 9001, IATF 16949, and customer-specific requirements.
- Help keep the facility audit-ready by supporting internal, customer, supplier, and third-party audits, including corrective action follow-up.
- Oversee quality documentation, specifications, control plans, inspection requirements, work instructions, and records.
- Lead root cause analysis and corrective/preventive actions for customer concerns, nonconforming product, rework, scrap, warranty concerns, and process issues.
- Track and communicate quality performance, including customer complaints, PPM, scrap, rework, cost of poor quality, audit findings, and corrective action status.
- Work closely with operations and technical teams to improve process capability, reduce variation, and prevent defects.
- Support APQP, PPAP, FMEA, MSA, SPC, control plans, and launch quality activities for new or changed products, materials, and processes.
- Lead, coach, and develop the quality team, including inspectors, technicians, auditors, and quality support personnel.
- Act as a key customer quality contact, supporting investigations, containment, customer responses, scorecards, and improvement plans.
- Promote a positive quality culture built on prevention, accountability, data-based decisions, and collaborative problem solving.
- Other duties as assigned.
Required Qualifications
- Progressive quality leadership experience in an automotive manufacturing environment.
- Strong working knowledge of ISO 9001 and IATF 16949 quality management system requirements.
- Experience preparing for and supporting internal audits, customer audits, supplier audits, and external certification audits.
- Demonstrated ability to lead corrective actions, root cause analysis, containment, and verification of effectiveness.
- Knowledge of automotive core tools, including APQP, PPAP, FMEA, MSA, SPC, and control plans.
- Experience managing customer requirements, specifications, nonconforming material, rework activities, and quality documentation.
- Strong communication, coaching, organizational, and problem-solving skills.
- Ability to work effectively with production, engineering, supply chain, technical services, and management teams.
- Legendary Attitude!
Preferred Qualifications
- ISO 9001 or IATF 16949 internal auditor or lead auditor training.
- ASQ certification, Six Sigma certification or equivalent, Lean manufacturing experience, or equivalent continuous improvement background.
- Experience with quality system management, customer portals, layered process audits, 8D reporting, and management review.
- Experience in plastic, metal, assembly, coating, extrusion, or other automotive component manufacturing processes.
Ideal Candidate Profile
The successful candidate will be a confident and approachable quality leader who understands both the technical and people side of manufacturing. You will be comfortable walking the floor, reviewing data, asking good questions, supporting your team, and helping the business move from reaction to prevention. You bring structure to complex issues, communicate clearly with customers and internal teams, and care about building strong relationships while maintaining high standards for compliance, product quality, and customer satisfaction across multiple sites under the corporate umbrella.
About the Opportunity
If you are an experienced automotive quality professional who enjoys leading people, solving problems, strengthening systems, and making a visible impact, we would love to hear from you. This is an opportunity to join a growing company, work with an agile and collaborative team, and help shape the next stage of quality excellence at LEGEND.
Pay: $80,000.00-$100,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
- Profit sharing
- Vision care
Application question(s):
- Why is now the right time to look for a new opportunity?
- The hours are 7:30 to 4:45pm Monday to Thursday and 6:30am to 3:45pm on Fridays, does that work for you?
- This position is onsite in Tillsonburg, does this work for you?
Work Location: In person
