Baddeck, Ns & accommodations guest services Jobs – 36 Openings This Week

Guest Services Agent
Inverary Resort —Baddeck, NS
- From $18.50 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- Store discount
Quick apply
Cook
Inverary Resort —Baddeck, NS
- From $23 an hour
- Overtime
- Sanitation
- Cooking
- English
- Store discount
Quick apply
Waitstaff
Shannex —Sydney, NS
- $18.50 an hour
- Serving
- Customer service
- High school diploma or GED
Quick apply
Responsible Gambling Resource
Telus Health —Sydney, NS
- Part-time
- Microsoft Excel
- Research
- Microsoft Office
Contact Centre Service Agent (NS - Remote)
The Travel Corporation —Sydney, NS
- $19.35 an hour
- Overtime
- Remote
- CRM software
- Guest services
Quick apply
14d
Housekeeping Attendant - Full Time Seasonal
Cabot Link at Inverness Limited Partnership —Inverness, NS
- $18.25–$18.75 an hour
- Seasonal
- Customer service
- Cleaning
- Guest services
- Employee assistance program
Quick apply
Front Desk Agent
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Seasonal
- English
- Cashiering
- Front desk
- Employee assistance program
Quick apply
Sales Associate
QE Home —Sydney, NS
- Part-time
- Heavy lifting
- Sales
- Merchandising
- Dental care
Quick apply
2d
Golf Operations Assistant
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Maintenance
- Hotel
- High school diploma or GED
Quick apply
Golf Shop Retail Associate
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Weekends as needed
- Customer service
- High school diploma or GED
- Cleaning
- Employee assistance program
Quick apply
Administrative Assistant
Doane Grant Thornton —Sydney, NS
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Guest Experience Agent
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Weekends as needed
- Front desk
- Computer skills
- Guest services
- Employee assistance program
Quick apply
Houseperson
Cabot Link at Inverness Limited Partnership —Inverness, NS
- $18.25–$18.50 an hour
- Seasonal
- Customer service
- Cleaning
- Guest services
- Employee assistance program
Quick apply
Contact Center Sales Agent (Remote - NS)
The Travel Corporation —Sydney, NS
- $19.35 an hour
- Overtime
- Remote
- Salesforce
- Guest services
Quick apply
14d
Houskeeping Room Attendant - Part Time
Cabot Link at Inverness Limited Partnership —Inverness, NS
- $18.25–$18.50 an hour
- Part-time
- Customer service
- Cleaning
- Guest services
- Employee assistance program
Quick apply
Shuttle Driver
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Weekends as needed
- Customer service
- Hotel
- Guest services
- Employee assistance program
Quick apply
Kitchen Steward
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Weekends as needed
- Sanitation
- Employee assistance program
Quick apply
Laundry Attendant
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Seasonal
- Hotel
- Cleaning
- Hotel experience
- Employee assistance program
Quick apply
Night Manager
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Seasonal
- Heavy lifting
- Microsoft Office
- Accounting
Quick apply
Bell Person
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Seasonal
- Hotel
- Guest services
- Communication skills
- Employee assistance program
Quick apply
Night Auditor
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Seasonal
- Heavy lifting
- Computer literacy
- Microsoft Office
Quick apply
Cook
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Weekends as needed
- Employee assistance program
Quick apply
Security Agent
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Seasonal
- CPR Certification
- Customer service
- First Aid Certification
- Employee assistance program
Quick apply
12d
Talent & Culture Coordinator
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Full-time
- Microsoft Office
- Finance
- Hotel
- Employee assistance program
Quick apply
1d
Landscape Technician Level 1-4
Cabot Link at Inverness Limited Partnership —Inverness, NS
- Seasonal
- Maintenance
- No experience needed
- Team management
- Employee assistance program
Quick apply

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Guest Services Agent

Inverary Resort
Baddeck, NS

Quick apply

Job details

Full-time

Benefits

Store discount
Discounted or free food
Company events

Skills

Microsoft Word
Clerical processing
Computer operation
Microsoft Excel
Hotel and accommodations experience
Customer service
Computer literacy
Upselling
Filing
English
High school diploma or GED
Client services
Sales orientation
Customer service orientation
Data entry
Front desk
Guest services
Guest issue resolution
Client interaction
Negotiation
Hotel experience

Full job description

Job Summary:

If you love making someone's day, we want to work with you!

As a Guest Services Agent at Inverary Resort, you will provide a service that is outstanding; always ensuring guests’ needs are exceeded and their experience is memorable. We greet each other and our guests with a smile and will be treated with the utmost professionalism, whether in-person, or via phone or e-mail. Primary responsibilities include registering and checking-out guests, inputting, checking and modifying reservations and concierge duties. Must be detail-oriented and have the ability to multi-task, problem solve and communicate effectively with guests and other hotel departments.

Duties and Responsibilities:

Provide prompt and exceptional service to our guests in person or on the phone to ensure guests expectations are fulfilled to Inverary Standards
Process guest accounts to ensure all charges and payments are accurate
In partnership with team members, complete office or administration style tasks (reports, forms, filing, etc.) to ensure all daily duties and responsibilities have been achieved
Actively drive sales through up-selling strategies to enhance the guest experience and to contribute to the company’s success
Act as an Inverary brand ambassador by presenting a warm and hospitable personality that captures guests
Resolve customer concerns immediately to ensure total satisfaction
Be active in advocating for and maintaining a safe and secure environment
Maintain familiarity with all Inverary products and services, as well as local attractions and events
Maintain open communication with all team members and other departments
Be continually aware of, and enforce, the highest standards of etiquette, personal hygiene and dress
Attend meetings and training courses as required
Any other duties as required

Qualifications:

High school diploma or GED required
A certificate or diploma in a related field preferred
Strong customer service and troubleshooting skills
Customer service experience in a hotel setting a definite asset
Proactive, takes initiative, and a problem solver
Exceptional conflict resolution, negotiation, and objection handling skills
Highly flexible, with solid interpersonal skills
Able to effectively communicate in the English language both verbally and in writing
Continuous learner
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including proficiency in MS Word, Excel and e-mail

Working Conditions:

Manual dexterity required to use desktop computer
Shifts include mornings, evenings, weekends and occasionally holidays
Lifting or moving up to 20lbs may be required

Equity, Diversity & Inclusion Statement:

Inverary Resort welcomes and encourages applications from Indigenous peoples, women, 2SLGBTQI+ individuals, Black and racialized people, persons with disabilities, newcomers to Canada, members of official language minority communities, and all individuals from equity-deserving groups. We are committed to fostering an inclusive workplace that reflects the diversity of the communities we serve. Accommodations are available throughout the recruitment and hiring process upon request.

Job Type: Full-time

Pay: From $18.50 per hour

Expected hours: 35 – 48 per week

Benefits:

Company events
Discounted or free food
Store discount

Ability to commute/relocate:

Baddeck, NS: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

& accommodations guest services jobs in baddeck, ns

Guest Services Agent

Cook

Waitstaff

Responsible Gambling Resource

Contact Centre Service Agent (NS - Remote)

Housekeeping Attendant - Full Time Seasonal

Front Desk Agent

Sales Associate

Golf Operations Assistant

Golf Shop Retail Associate

Administrative Assistant

Guest Experience Agent

Houseperson

Contact Center Sales Agent (Remote - NS)

Houskeeping Room Attendant - Part Time

Shuttle Driver

Kitchen Steward

Laundry Attendant

Night Manager

Bell Person

Night Auditor

Cook

Security Agent

Talent & Culture Coordinator

Landscape Technician Level 1-4

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