Thrift Warehouse, a vibrant social purpose business in Bancroft, Ontario, is proudly managed by SIRCH Community Services—a non-profit organization dedicated to fostering thriving, connected, and supported communities. SIRCH has been making a difference since 1989 by identifying community needs and developing innovative solutions. Thrift Warehouse not only provides employment opportunities and offers affordable furniture, clothing, housewares, electronics, and décor, but also diverts hundreds of thousands of cubic feet of reusable items from landfills, making a positive environmental impact. Even more inspiring, profits from Thrift Warehouse are reinvested in essential community programs, such as food security initiatives, ensuring that every sale contributes to building a stronger, more resilient community. At SIRCH, every position plays a vital role in driving meaningful change, creating an inclusive environment where everyone feels valued, inspired, and empowered to make a difference. Join us in our mission to uplift the community, one step at a time!
Why Join Us
Do you have a passion for Thrifting? Are you motivated, looking for a role with a purpose, and have a desire to make a difference in your local community? We offer a unique way to serve through retail and recycling! Our team members demonstrate our core competencies of collaboration, communication, composure, and being service focused in everything they do. If you are looking to further your career in retail consider joining our team. We offer a competitive total compensation package, leadership development, and personal growth opportunities.
Everything that SIRCH does is based on our Core Values:
The Ripple Effect
Imagine for a moment the image of a stone being gently dropped into a still pond, sending ripples outward in all directions. We recognize that every action we take has a profound impact. It gives us a deep sense of purpose and meaning in our work at SIRCH and fuels our motivation and drive. Knowing our actions have impact, we act with intentionality and authenticity to create meaningful change.
Can-do Attitude
We approach all situations with a proactive and optimistic mindset, confident in our ability to tackle challenges and turn difficulties into opportunities for growth. Our focus is on solutions, and we remain optimistic and persistent in our endeavors.
Creative, Out-of-the-Box Thinking
Our commitment to creativity, critical thinking, adaptability, and calculated risk-taking enables us to develop innovative solutions to complex issues. We embrace new ideas, question established norms, and approach problems from different perspectives. By learning from both successes and failures, we maintain a forward-looking mindset that drives continuous improvement.
Levelling the Playing Field
Everyone matters, and we care deeply about the struggles individuals face. Whether an individual, a group, or a community, we strive to address and remove barriers, ensuring a fair and equitable environment for all. Our goal is to help level the playing field for those in need, promoting inclusivity and support.
Collaboration
We believe in the power of unity. By fostering and honoring partnerships with clients, customers, businesses, organizations, funders, donors, volunteers, and more, we ensure mutual success and growth. Our "win-win" attitude reflects our commitment to seeing everyone thrive. Integrity is at the heart of our collaboration: we succeed through ethical means and uphold positivity in our conversations about others. In disagreements, we keep the door open for dialogue and respect the diverse opinions of all parties.
Loyalty
We are steadfastly committed to SIRCH’s mission, values, and the people we serve. We are reliable, dedicated, and trustworthy in all our interactions and endeavors. We build and maintain trust through honesty, transparency, and ethical behavior. We show dedication to SIRCH’s goals and relationships, prioritizing the well-being and success of those we serve. We support the organization’s decisions, and help ensure the success of its programs, services, and social enterprises in everything we do.
Position Summary
SIRCH Community Services is seeking a motivated and versatile youth (ages 15-30) to join our Thrift Warehouse team as a Sales Clerk through the Canada Summer Jobs program. This exciting opportunity offers hands-on experience in both donation processing and retail operations, allowing you to develop valuable skills in customer service, teamwork, and organization while supporting a community-focused organization. Responsibilities will include screening and sorting donations, testing electronics, assisting customers on the sales floor, handling cash transactions, and maintaining store organization. The ideal candidate will be enthusiastic, adaptable, and eager to learn. Through this role, you’ll gain meaningful work experience while contributing to SIRCH’s mission of fostering community resilience and support. This position provides an excellent foundation for personal and professional growth in a dynamic and inclusive environment.
In their daily tasks, the Thrift Warehouse Sales Clerk will embody and promote SIRCH’s core values:
· The Ripple Effect: Creating a positive impact through efficient donation processing and excellent customer service, uplifting both donors and shoppers.
· Can-do Attitude: Demonstrating proactive problem-solving and adaptability in handling diverse tasks in the Receiving Bay and on the sales floor.
· Creative Thinking: Seeking innovative ways to organize donations, create appealing displays, and enhance overall store operations.
· Levelling the Playing Field: Ensuring the store is accessible and welcoming to all, supporting SIRCH's commitment to fairness and community support.
· Collaboration: Fostering teamwork with staff, volunteers, and donors to achieve daily goals and maintain a smooth-running store.
· Loyalty: Strengthening organizational values by consistently delivering excellent service and building lasting relationships with customers and donors.
Vision & Mission Alignment:
The Sales Clerk position is crucial to SIRCH Community Services' mission of creating resilient, supportive communities. By efficiently managing donations, assisting customers, and supporting store operations, the Sales Clerk generates revenue for critical programs while embodying SIRCH's values of respect and community connection. Through daily interactions, this role promotes inclusivity, strengthens community resilience, and serves as a frontline representative of the organization's commitment to positive social change.
Being the Face of SIRCH
SIRCH team members help bring our mission to life, and we are proud to showcase the people behind our work. As part of working at SIRCH, staff may be photographed or filmed at any SIRCH location (including warehouses, the Bistro & Bakery, offices, programs, and community events) for use in our internal and external communications, such as social media, our website, printed materials, reports, and promotional videos. By applying for this position, candidates are excited to positively represent SIRCH and our community in these public-facing spaces. Final consent for the use of any photos or videos that identify an individual staff member will be confirmed during hiring and documented in the employment agreement or related consent form, in keeping with SIRCH’s privacy and confidentiality policies.
Responsibilities
Responsibilities will include a wide variety of jobs in the Receiving Bay and in the Store. In the Bay Clerks will screen and accept/decline donations, sort donated items, test electronics and small appliances, take priced items out to the store. In the store the Clerks will help with sales and customer service, putting priced items on the shelves, helping with carry out, and cash. The Clerks may also be working outside in the building supply area, organizing, tidying and answering customer questions. In all cases the Clerks will deliver excellent customer service, using tact and gratitude at all times. Youth will be trained on all of our policies and procedures and how to safely carry out their responsibilities.
As a Sales Clerk - Receiving Bay and Store Assistant, you will play a crucial role in supporting the daily operations of our non-profit thrift store, Thrift Warehouse Bancroft. This position involves a wide variety of tasks both in the Receiving Bay and on the sales floor, ensuring a positive and efficient experience for our customers.
Responsibilities:
· Screen and accept/decline donations, ensuring compliance with store policies.
· Sort and organize donated items efficiently and effectively.
· Test electronics and small appliances to determine their functionality.
· Take priced items from the Receiving Bay to the sales floor.
· Assist with sales transactions and provide excellent customer service.
· Place priced items on shelves, ensuring a neat and organized sales floor.
· Help customers with carry-outs and provide assistance as needed.
· Operate cash registers, handling transactions accurately and efficiently.
· Deliver excellent customer service, ensuring a positive shopping experience.
· Utilize tact and gratitude in all customer interactions.
· Collaborate with team members to achieve daily tasks and store goals.
· Adhere to store policies and procedures, ensuring a safe and welcoming environment.
· Participate in store promotions and events as required.
Skills developed:
· Customer Service
· Communication
· Adaptability
· Collaboration
· Numeracy
· Problem-solving
Qualifications
· Excellent communication skills
· Excellent organizational skills
· Basic math skills, attention to detail and accuracy
· Active listening skills
· Good communication and interpersonal skills
· Shows maturity, good judgement and performs duties in a professional manner
· Problem solving and decision making
· Enthusiasm & initiative
· Ability to work in a Team environment
· Experience working with the public and in a Customer Service role
Working Conditions & Benefits and Perks
· This position is through the Canada Summer Jobs program
· $18.50 per hour
· July to August 35 hours per week
· Staff discount
Pay: $18.50 per hour
Expected hours: 35.0 per week
Work Location: In person
