Banff, Ab Product support Jobs – 303 Openings This Week

Rentals Manager
Sunshine Village Corporation —Banff, AB
- $26–$28 an hour
- Weekends as needed
- Inventory management
- Maintenance
- English
- Dental care
Sr. Specialist, Go To Market Operations
Rocky Mountain Soap Company —Canmore, AB
- $70,000–$75,000 a year
- Full-time
- PMP
- Marketing
- Research
- Profit sharing
- Dental care
9d
Operations Administrator
Pursuit Collection —Banff, AB
- Full-time
- Microsoft Office
- Hotel
- Administrative experience
Food & Beverage Supervisor, Northern Lights Alpine Kitchen
Pursuit Collection —Banff, AB
- $21 an hour
- Full-time
- Sales
- Customer service
- Restaurant management
Assistant Store Manager - Banff
Alberta Boot Company —Banff, AB
- Part-time
- Inventory management
- Customer service
- Merchandising
Quick apply
Heavy Equipment Maintenance Superintendent (Fort Hills)
North American Construction Group Inc. —Alberta
- 12 hour shift
- Supervising experience
- Accounting
- Human resources
- Tuition reimbursement
- Vision care
Journeyman Millwright
Amrize —Exshaw, AB
- Full-time
- Schematics
- Maintenance
- High school diploma or GED
- Dental care
- Vision care
Quick apply
Member Experience Team
Bow Valley Credit Union —Banff, AB
- From $42,000 a year
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
10d
Dozer/Grader Operator - Sparwood, B.C.
Elk Valley Resources —Alberta
- From $47.50 an hour
- 12 hour shift
- High school diploma or GED
- Construction experience
- In-person
- Disability insurance
- Dental care
Home Delivery Driver
Castle Mountain Home Furnishings —Canmore, AB
- $23 an hour
- Weekends as needed
- Forklift
- Quality Control
- Cleaning
Quick apply
2d
Member Experience Team
Bow Valley Credit Union —Canmore, AB
- From $42,000 a year
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
2d
Retail Team Lead
DUER —Banff, AB
- $19–$23 an hour
- Part-time
- Microsoft Powerpoint
- Inventory management
- Customer service
- Store discount
Quick apply
Journeyman Machinist
Q2 Artificial Lift Services —Alberta
- $32–$38 an hour
- Maintenance
- Forklift
- Continuous improvement
- Disability insurance
- Dental care
Quick apply
Recovery Zone Attendant
One Wellness —Canmore, AB
- $20 an hour
- Part-time
- Sanitation
- Front desk
- In-person
Quick apply
Seasonal Sales Associate
DUER —Banff, AB
- $18–$20 an hour
- Temporary
- Inventory management
- Customer service
- Merchandising
- Store discount
Quick apply
Class 1 Driver
Bizi Transport Inc. —Alberta
- $9,000–$11,000 a month
- Weekends as needed
- English
- First Aid Certification
- Dental care
Quick apply
10d
Inventory Controller
Amrize —Kananaskis, AB
- Finance
- Bachelor's
- Continuous improvement
- Dental care
- Tuition reimbursement
5d
Contractor Sales Associate - Full - Time!
Pro Builders Supply Ltd —Canmore, AB
- $27.35 an hour
- Full-time
- Customer service
- Computer literacy
- Databases
- Store discount
- Dental care
Quick apply
12d
CAN Sales Associate - Alberta
Mountain Warehouse —Banff, AB
- $19 an hour
- Part-time
- Customer service
- Presentation skills
- Cleaning
Quick apply
Life Insurance Broker
Western Financial Group Inc. —Alberta
- Full-time
- Communication skills
Quick apply
Counter Sales Associate
Wolseley Inc. —Canmore, AB
- Full-time
- Sales
- Customer service
- Research
- Profit sharing
- Dental care
Quick apply
Reliability Engineer
Heavy Metal Equipment & Rentals —Alberta
- 12 hour shift
- Microsoft Excel
- Customer service
- Engineering
- Store discount
- Disability insurance
Quick apply
Financial Reporting Lead
Amrize —Kananaskis, AB
- Bachelor's
- Travel
- Accounting
- Dental care
- Tuition reimbursement
5d
Application Support Agent
Garaga —Alberta
- Full-time
- Hybrid work
- Customer service
- English
- Data entry
- Disability insurance
- Dental care
Quick apply
Alberta - Precast Sales Representative
Mountain View Precast —Alberta
- $75,000–$85,000 a year
- Full-time
- Sales
- Salesforce
- Engineering
- Wellness program
- Disability insurance
Quick apply

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Rentals Manager

Sunshine Village Corporation
Banff, AB

Apply Now

Job details

Permanent | Full-time

Benefits

Dental care
On-site parking

Skills

Record keeping
Operations management
Equipment repair
Inventory management
Coaching
Overseeing cash custody and balancing
Filing
Maintenance
English
Windows
Microsoft Office
Administrative experience
Hiring
Schedule management
Retail product inventory management
Human resources management
Team management
Client services
Customer service orientation
Cleaning
Purchasing
Purchase order processing
Customer support
Personnel management
Budgeting
Office management
Training & development
Guest services
Cash handling
Guest issue resolution
Communication skills
Client interaction
Teaching
Team coordination
Performance evaluation

Full job description

Description

The Rentals Manager is a front-line employee who oversees the operation of both rental shops and provides leadership to the Rental Team. The Manager is responsible for all day-to-day operations of both rental shops to ensure outstanding guest experience. The Manager outfits guests with a variety of rental equipment in a timely, professional manner. They also process payments and answer guest queries in a fast-paced environment. During busy times the Manager may “float” around the operations to support line-staff, reassign staff to busier areas of the shop if required. They will also deal with guests with special needs and generally maintain an effective and efficient operation. The Manager oversees the Service Tech Team to ensure the best use of human resources, to make sure the fleet is properly maintained and that guests requiring service are properly taken care of. They ensure that all administrative duties are taken care of accurately and in a timely fashion. The Manager reports to the Director, Retail and Rentals.

Essential Functions

Hire, train and supervise the Rentals and Tech Shop Staff, and manage day-to-day operations in both rental locations.
Provide leadership and positive role modelling to all Rentals and Service Staff.
Assisting guests with their equipment needs, issuing equipment, setting bindings and taking returns.
Prepare for, conduct and document morning meetings, including attendance, safety messaging and operational and customer service training reinforcement.
Ensure locations are properly staffed every day and open during operating hours, including managing daily and daily break schedules to ensure the optimal number of staff are on the floor and in the Tech Shop at any given time. Manage staffing levels to meet or exceed budget expectations.
Set a high standard for all interactions with guests and fellow staff. Help avoid or diffuse difficult situations. Exemplify company policies and procedures.
Take responsibility for training and communicating with all staff.
Maintain regular and constructive communication with the Director, Retail and Rentals.
Take responsibility for staff performance management or other concerns. That will include performance appraisals and also disciplinary actions such as coaching sessions, written warnings and terminations.
Ensure that proper uniforms are always worn by all staff including nametags.
Be responsible for accurate and daily cash collecting and reporting.
Ensure that the administration of all liability/waiver documentation is done in accordance with company policies and procedures.
Ensure that the Rental shops are clean and neat and that all processes are safe for both guests and staff
Be actively involved in all daily tasks to help lead the team by example.
Help control and maintain the rentals inventory including equipment, parts and consumables.
Help with physical equipment inventories and assist with purchase planning for future years.
Prepare and submit purchase orders and material requests
Oversee the rental process for best service and maximum efficiency
Carry out administrative tasks, ensure filing and office/shop cleaning is done to a high standard.
Ensure the management of over-due equipment daily.
Ensure that all equipment is maintained and regularly rotated in its racks including skis, boards and boots.
Ensure that random weekly bench testing is taking place and properly recorded.
Other duties may be requested and assigned from time to time.

Experience/Requirements

Proven experience as an effective leader in a rental setting with the ability to manage a team of approximately 25 to 30 individuals, across 2 locations.
You show exceptional customer service and communication skills.
You are an organized individual with a high level of competence in money handling, record keeping and inventory control.
Ideally, you have extensive hands-on experience in ski tuning and repair, including safe operation of Wintersteiger ski tuning and waxing machines, and the Speedtronic bench testing machine,
You are a certified technician on the major brands of ski bindings and are competent in the repair and adjustment of the major snowboard binding brands.
You are a teacher and a leader with a high level of emotional maturity to manage a dynamic team of young seasonal workers.
You effectively and professionally liaise and communicate with others.
You have computer skills, including proficiency with the Microsoft Office suite of products and Windows is an asset. Administrative level experience with Axess Rental or similar equipment rental software.

Additional Considerations

This can be a physically demanding position requiring some manual labour and lifting.
Employees must always be of a sound mind, exhibit good judgment, and report to work fit for duty.
This role must always maintain a high standard of professional conduct, particularly when in uniform and acting as a company representative.
Working on a flexible schedule that includes weekends and holidays will be expected.
Must have strong verbal and written communication skills and be able to communicate effectively in English.
This position at times works alone, handles cash, and handles sensitive, confidential information.
This is primarily an indoor role, but outdoor travel occurs, and both preparedness and the ability to move around in a remote, alpine environment is required. Some indoor uniform pieces are provided.

This position is subject to all terms and conditions of the Sunshine Village Employee Handbook, HR Policy Manual, and the Alberta Employment Standards Code.

Pay: $26.00-$28.00 per hour

Benefits:

Dental care
On-site parking

Work Location: In person

Apply Now

Refine Your Search

product support jobs in banff, ab

Rentals Manager

Sr. Specialist, Go To Market Operations

Operations Administrator

Food & Beverage Supervisor, Northern Lights Alpine Kitchen

Assistant Store Manager - Banff

Heavy Equipment Maintenance Superintendent (Fort Hills)

Journeyman Millwright

Member Experience Team

Dozer/Grader Operator - Sparwood, B.C.

Home Delivery Driver

Member Experience Team

Retail Team Lead

Journeyman Machinist

Recovery Zone Attendant

Seasonal Sales Associate

Class 1 Driver

Inventory Controller

Contractor Sales Associate - Full - Time!

CAN Sales Associate - Alberta

Life Insurance Broker

Counter Sales Associate

Reliability Engineer

Financial Reporting Lead

Application Support Agent

Alberta - Precast Sales Representative

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