A residential care organization is seeking a House Manager to oversee day-to-day operations within a licensed setting supporting individuals with complex developmental and behavioural needs. This leadership role is ideal for an experienced professional who brings strong operational oversight, team development skills, and a commitment to person-centred support.
About the Role
The House Manager is responsible for the safe, effective, and compliant delivery of residential services. Working in partnership with clinical supports and frontline leadership, this role ensures high standards of care, staff performance, and regulatory compliance while fostering a positive and supportive home environment for residents.
Key Responsibilities
- Provide leadership for a residential program, ensuring smooth day-to-day operations and adherence to organizational policies and applicable regulations
- Supervise, coach, and support staff through ongoing feedback, performance management, and formal evaluations
- Support the development and monitoring of individualized support plans and resident goals
- Maintain effective communication with families, external service providers, and internal stakeholders
- Oversee staff scheduling, time approvals, and attendance tracking to support payroll accuracy
- Monitor operational expenses, including petty cash, ensuring appropriate controls and documentation
- Ensure compliance with health, safety, and emergency procedures, including proper documentation practices
- Coordinate and track staff training, ensuring completion of required certifications
- Respond to incidents, workplace injuries, and crisis situations, including follow-up and reporting
- Participate in an on-call rotation, which may include evenings and weekends
- Ensure documentation meets internal and regulatory standards
- Facilitate regular team meetings to promote consistency, communication, and alignment
Qualifications & Experience
- Post-secondary education in a related field (e.g., Social Services, Child and Youth Care, Psychology, Sociology, or similar)
- Minimum three (3) years of supervisory experience in a residential or community-based care setting
- Experience supporting individuals with developmental disabilities, autism, and/or mental health needs
- Strong leadership, organizational, and interpersonal skills
- Proficiency with computers and documentation systems
- Knowledge of relevant legislation and quality standards within residential care
Why This Opportunity
This role offers the opportunity to make a meaningful impact in a residential setting focused on quality, safety, and respectful care. The successful candidate will contribute to a positive team environment while supporting consistent, high-quality service delivery.
Job Types: Full-time, Permanent
Pay: $62,000.00-$77,000.00 per year
Benefits:
- Casual dress
- On-site parking
Work Location: In person
