Regional Manager – Mobile Home Communities & Resorts
Position Summary
The Regional Manager is responsible for overseeing the operations, financial performance, and resident/guest experience of multiple mobile home communities and resort properties within an assigned region. This role provides leadership to on-site managers and staff, ensures compliance with company standards and regulatory requirements, and drives occupancy, revenue growth, asset preservation, and customer satisfaction. Typical responsibilities in similar roles include portfolio performance, team leadership, compliance, occupancy growth, expense control, and capital project oversight.
Key Responsibilities
· Oversee the day-to-day operations of multiple mobile home communities and resort properties within the assigned region.
· Lead, coach, and support community/resort managers and on-site teams to achieve company goals and performance standards.
· Monitor financial performance, including sales and brokerage, budgets, occupancy, collections, revenue growth, and expense control.
· Develop and implement marketing and resident/guest experience strategies to improve occupancy, increase resident retention, and maximize resort bookings and seasonal revenue.
· Conduct regular site visits to inspect property and unit conditions, evaluate operations including health and safety compliance and ensure service standards are met.
· Ensure compliance with company policies, safety requirements, RTA regulations, applicable municipal, provincial, and federal regulations.
· Oversee vendor performance, maintenance planning, capital improvements, home construction, park model installation and some infrastructure projects.
· Partner with sales, marketing, accounting, and asset management teams to support leasing, home sales, promotions, and portfolio reporting.
· Assist with onboarding new acquisitions, transitions, and operational due diligence as needed.
· Resolve escalated resident, guest, or employee concerns in a professional and timely manner.
Qualifications
· Bachelor’s degree in business, hospitality, real estate, property management, or a related field required; equivalent experience may be considered.
· 7+ years of multi-site property management, hospitality, community management, or resort operations experience.
· Experience managing operational and sales budgets, occupancy targets, accounts receivable and operational KPIs.
· Strong leadership, coaching, and team development skills.
· Strong knowledge of manufactured housing, RV resort, campground, or hospitality operations is highly desirable.
· Experience with maintenance coordination, capital planning, and regulatory compliance.
· Excellent communication, problem-solving, and organizational skills.
· Proficiency with property management software, reporting systems, and Microsoft Office.
· Valid driver’s license and ability to travel overnight and regularly throughout the region.
Preferred Skills
· Experience with resident relations and guest service excellence.
· Ability to analyze financial reports and identify performance improvement opportunities.
· Strong negotiation and vendor management capabilities.
· Experience in acquisitions, property transitions, or turnaround strategies.
· Strong written and verbal communication skills.
Work Environment
· Frequent travel to community and resort locations.
· Combination of field visits, office work, and remote reporting.
· Will require evening or weekend availability for urgent operational issues.
All applications will be reviewed on a rolling basis until June 30th. Only candidates selected for interviews will be contacted.
Pay: $80,000.00-$85,000.00 per year
Benefits:
- Company car
- Dental care
- On-site parking
Work Location: In person
