Reporting to the Director, Employee Experience, the Human Resources Business Partner (HRBP) serves as a trusted advisor to leaders and employees across Sun Peaks Resort LLP and Sun Peaks Grand Hotel LLP, helping align people strategies with organizational goals, values, and culture. Through a consultative and solutions-focused approach, the HRBP provides expert guidance on employee relations, leadership coaching, workforce planning, talent development, and organizational effectiveness in a largely decentralized organization.
As a strategic partner to the business, the HRBP develops a strong understanding of operational priorities and workforce needs to proactively identify opportunities, address challenges, and support business success. Working collaboratively with leaders and the Employee Experience team, the HRBP helps foster an inclusive, high-performing workplace culture grounded in engagement, psychological safety, accountability, and continuous development.
The HRBP also contributes to key employee experience initiatives, programs, and projects that support the attraction, development, and retention of both permanent and seasonal employees.
Compensation Information: $85,000 - $90,000 per annum aligned with experience
Physical Requirement: Light, work activities involve handling loads up to 10kg; predominantly in an indoor setting.
This job position is on site, requiring a physical presence at the designated location.
The perks and benefits you’ll get to enjoy:
- Winter/Summer Season Lift, Trail and Golf passes
- Benefits plan and additional wellness components, including Health Spending Account and EFAP
- Participation in our RRSP and matching DPSP programs
- Company supported training and professional development opportunities
- Dining discounts within our Hotel & Resort-owned outlets
- Retail discounts in our Resort-owned outlets
- Friends and family rates at the Sun Peaks Grand Hotel
- Reciprocal programs with partnering ski areas & hotels
- Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers
- Initial entitlement to three weeks of paid vacation
Primary Responsibilities:
- Employee Relations & Leadership Support
- Act as a trusted advisor to leaders, providing coaching and guidance on employee relations, performance management, workforce planning, and talent development
- Champion the permanent employee onboarding experience, ensuring a positive and engaging Day 1–90 journey that supports retention and engagement
- Foster inclusive, high-performing teams by promoting psychological safety, employee engagement, and equitable workplace practices
- Guide leaders on proactive performance management approaches to mitigate escalations and disciplinary actions
- Facilitate conflict resolution and identify trends or systemic issues, recommending improvements to policies, practices, and leader capability
- Where required, conduct, support and document workplace investigations related to employee concerns, policy violations, and workplace conflict
HR Business Partnership:
- Build strong partnerships with leaders, provide strategic HR guidance and participate in regular business and operational discussions
- Utilize workforce metrics, employee feedback, and organizational insights to inform recommendations and support business decisions
- Partner with leaders to identify talent and leadership development opportunities, including succession planning, skills development, and return-to-work strategies
Program Management:
- Owner of key employee programs including wellness and wellbeing and appreciation and recognition to include:
- Oversee program framework and enhancements, aligned with company values
- Promote programs to raise employee awareness, create appropriate resources and identify gaps and needs
- Manage and review existing partner vendor relationships, including EFAP, and make recommendations for new partnerships as identified
- Track and report success metrics for key programs, aligned with corporate goals and our people and culture strategy, and make recommendations for ways to improve and enhance
Secondary Responsibilities:
- Support the HR team in employee experience initiatives, including seasonal staff onboarding/orientation and staff appreciation events
- Stay updated on employment law and immigration practices, collaborating with the HR Business Partner for relevant portfolio matters
- Identify and recommend new tools and technologies, manage adoption projects, and provide training for hiring managers and teams
- Collaborate with the Director of Employee Experience, HR to refine employee programs based on feedback and identify opportunities for improvement
Skills you bring with you:
- Degree in related field or Business Management, combined with a minimum of six years of HR experience in a related role, with an emphasis on employee relations
- CPHR designation considered an asset
- Deep hands-on knowledge of BC labour laws, ESA and human rights. Working knowledge of workplace health and safety, and familiarity with legislation and requirements for hiring foreign workers
- Strong interpersonal skills with a high level of service orientation and diplomacy
- Skilled coach and advisor to the business on all people related matters, including conflict resolution and investigations
- Experience in workshop facilitation with an emphasis on leadership development, ideally with an understanding of adult learning principles
- Experience in program and change management
- Influential skills to work collaboratively across teams and departments
- Strong written communication skills with a keen eye for detail
- Competent across Microsoft Office programs, with strong Excel skills
Why join us?
We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.
Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.
No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.
We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.
We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.
Apply Now (copy & paste the link into a new browser): https://sunpeaks.clearcompany.com/careers/jobs/47ab6f4e-bcac-91c0-f279-9e2a06a2ad1d/apply?source=3746669-CS-58771
