Position: Assessment and Brief Services Case Manager (Float)
Required Shifts: Days
Hours of Work: 1.0 FTE
Location: Belleville, ON
Job Status: Temporary Full-Time
Vacancy Type: Existing Position
Reports to: Program Manager
Hourly Rate: Union Grade 7 ($34.29 to $39.58)
Union/Non-Union: Union
Date Posted: May 28th, 2026
Closing Date: Open until filled
Please note that this is a temporary position with an anticipated contract end date of March 31st, 2027.
About Us:
The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and programs to support individuals aged 16 and older in achieving their mental health and addiction recovery goals. Committed to promoting mental wellness and resilience, CMHA HPE offers crisis intervention, addiction services, and mental health support, ensuring everyone in the community has access to the resources they need to feel well. By fostering inclusive and supportive environments, CMHA HPE empowers individuals to lead fulfilling and healthy lives.
Position Summary:
The Assessment and Brief Services Case Manager provides a local, equitable, open-door point of assessment for individuals seeking mental health and substance use health supports at CMHA HPE. Through standardized screening, triage, and risk assessment, the role supports timely, person-centered access to care. The position delivers immediate brief services, including single-session interventions, crisis planning, and short-term, task-based supports, while facilitating warm transfers to CMHA HPE programs and appropriate community resources.
The Case Manager also provides ongoing interim support for individuals awaiting services by maintaining waitlists, offering proactive check-ins, re-triage, and connection to groups, psychoeducation, and other supports that promote engagement and safety. Working collaboratively with clients, families, caregivers, primary care, hospitals, and community partners, the role contributes to coordinating care, accurate documentation, and service planning within a fast-paced environment. This role is grounded in trauma-informed, culturally safe, anti-oppressive, and recovery-oriented practices.
This is a float position with Belleville as the home office location, and with travel throughout Hastings Prince Edward to provide coverage at other office locations including Picton, Centre Hastings, and Quinte West.
Minimum Qualifications & Experience:
- University degree or college diploma in a relevant area of study (e.g., social services, psychology, mental health, addictions, or related discipline).
- Minimum 5 years of recent and relevant experience providing mental health and/or addictions services.
- Equivalent combination of relevant education and experience may be considered.
- Current certification in First Aid and CPR.
- Current Applied Suicide Intervention Skills Training (ASIST) is an asset.
- Current Non-Violent Crisis Intervention (NVCI) certification is an asset.
- Ability to work under pressure within a changing environment.
- Demonstrated experience conducting assessments, screening, triage, and risk assessment.
- Experience delivering brief, evidence-based interventions and short-term supports.
- Proven ability to support individuals while awaiting service attachment, including waitlist management and interim support provision.
- Strong knowledge of community mental health and addictions systems, resources, and relevant legislation.
- Demonstrated commitment to trauma-informed, culturally safe, and anti-oppressive practice.
- Strong organizational and time management skills, with the ability to manage competing priorities in a fast-paced environment.
- Demonstrated professionalism, sound clinical judgement, effective boundary-setting, and emotional self-regulation. Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act, and other relevant legislation.
- Excellent communication and interpersonal skills to effectively engage community services and individuals, increasing awareness of services.
- Well-developed problem-solving, prioritization and conflict resolution skills.
- Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
- Basic proficiency in computer skills; MS Office preferred.
- Must possess a valid Ontario Driver’s License, have regular access to a reliable vehicle, provide proof of adequate vehicle insurance, and a clear driver’s abstract.
- Required to provide a satisfactory criminal record check (CRC) and Vulnerable Sector prior to hire.
Benefits & Perks:
At the CMHA HPE, we prioritize the well-being and professional growth of our employees. For part-time and temporary employees, we offer a percentage of pay in lieu of the health, dental, and vision insurance benefits enjoyed by our permanent full-time employees. Our part-time employees also have the option to enroll in extended health and dental benefits. We also offer a generous paid time off policy, and an employer-matched pension plan through HOOPP. Our team members enjoy flexible work arrangements to support a healthy work-life balance, ongoing professional development opportunities, and access to wellness programs and resources. Additionally, we provide a supportive and inclusive work environment that values diversity and fosters a culture of collaboration and respect. Join us and be part of a community dedicated to making a meaningful impact on mental health and well-being.
How to Apply:
Please submit a resume and cover letter quoting competition number 2026-019 to [email protected].
Accessibility Statement:
CMHA HPE is committed to creating an inclusive and accessible workplace for all employees. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we strive to ensure that our recruitment and hiring processes are barrier-free and provide accommodations for candidates with disabilities. If you require an accommodation at any stage of the recruitment process, please inform us and we will work with you to meet your needs. We are dedicated to fostering an environment that respects and values the diversity of our team and the communities we serve.
Equity, Diversity, & Inclusion Statement:
At CMHA HPE, we are committed to fostering an inclusive and equitable workplace where diversity is valued and celebrated. We welcome applicants from individuals of historically underrepresented, disadvantaged, marginalized, and equity-deserving groups, including but not limited to Indigenous peoples, racialized communities, persons with disabilities, visible minorities, members of the LGBTQ2S+ community, those who identify as women, and others who bring unique perspectives and experiences.
Pay: $34.29-$39.58 per hour
Work Location: In person
