An Opportunity to Lead, Grow, and Make an Impact
Our client is a respected and growing provider of essential support services to the construction, infrastructure, and industrial sectors. With an established reputation for safety, reliability, and customer service, the organization is seeking a dynamic General Manager to lead operations, drive profitability, and support continued growth.
This is an opportunity for an entrepreneurial leader who thrives in a fast-paced environment, enjoys building high-performing teams, and has the business acumen to balance strategic growth with operational excellence. Reporting directly to ownership, the General Manager will have broad responsibility for the overall success of the business, including operations, financial performance, business development, and people leadership.
The successful candidate will bring energy, accountability, and a hands-on approach to leadership, helping position the organization for its next stage of growth.
What You'll Be Doing:
Operational Leadership
- Provide overall leadership and direction for daily operations across multiple service divisions.
- Ensure services are delivered safely, efficiently, and profitably while maintaining high customer satisfaction.
- Develop and monitor key performance indicators to drive productivity, operational efficiency, and service excellence.
- Accountable for maximizing utilization of crews, vehicles, and traffic control assets while ensuring safe, efficient, and profitable operations.
- Promote a culture centered on safety, accountability, teamwork, and continuous improvement.
Financial & Business Management
- Assume full responsibility for the organization's profit and loss performance.
- Develop and manage annual budgets, forecasts, and financial objectives.
- Monitor key financial metrics including revenue, gross margin, labour and asset utilization, operating costs, and overall profitability.
- Analyze business performance and implement strategies to improve profitability and operational effectiveness.
- Support long-term planning and strategic decision-making alongside ownership.
Business Development & Growth
- Maintain and strengthen relationships with customers, contractors, municipalities, utilities, developers, and other industry stakeholders.
- Identify new market opportunities, strategic partnerships, and geographic expansion opportunities.
- Participate in estimating, pricing, contract reviews, and major client discussions.
- Develop and execute plans that support sustainable revenue growth and market expansion.
- Act as a visible leader and ambassador for the organization within the industry and local business community.
Leadership & Team Development
- Lead, mentor, and develop managers, supervisors, and field-based teams.
- Build a culture of ownership, performance, engagement, and customer service.
- Support workforce planning, recruitment, succession development, and employee retention initiatives.
- Foster clear communication and accountability across all levels of the organization.
- Ensure teams have the tools, training, and support required to succeed.
What We're Looking For
The ideal candidate is a confident and commercially minded leader who combines strong operational expertise with an entrepreneurial mindset. You enjoy building teams, solving problems, and driving results while maintaining a strong focus on customer relationships and employee engagement.
Qualifications & Experience
- 7+ years of progressive leadership experience in construction, infrastructure, industrial services, transportation, logistics, security services, traffic management, or a related operational environment.
- Demonstrated experience managing a business unit, branch, division, or company with full P&L responsibility.
- Proven success leading field-based, service-oriented, or multi-site operations with significant workforce and equipment deployment responsibilities.
- Strong financial acumen with experience managing budgets, forecasting, margins, and operational metrics.
- Track record of driving revenue growth while improving operational performance.
- Strong relationship-building abilities with customers, employees, and stakeholders.
- Ability to balance strategic planning with hands-on execution.
- Excellent communication, negotiation, and decision-making skills.
The Leadership Profile
You are:
- A builder who sees opportunity and acts on it.
- A leader who creates accountability while earning the respect of your team.
- Comfortable making decisions and taking ownership of outcomes.
- Driven by results and motivated by growth.
- Equally capable in the boardroom, on a job site, or meeting with customers.
- Energized by the challenge of scaling a business and developing people.
Why Consider This Opportunity?
This is a unique opportunity to join a growing organization where your leadership will have a direct impact on operational success, employee engagement, customer satisfaction, and long-term growth. You'll work closely with ownership, have the autonomy to make meaningful decisions, and play a key role in shaping the future direction of the business.
If you are an entrepreneurial operational leader looking for an opportunity to lead a growing business and build something meaningful, we encourage you to apply.
Work Location: In person
