JOB OPPORTUNITY: Supervisor, Afterhours
Supervisor, Afterhours Competition #17-26
Directions Youth Services is a division of Family Services of Greater Vancouver (FSGV), which for more than 90 years has provided a variety of essential resources for children, families and individuals in the Greater Vancouver community. We believe in the resiliency of Vancouver’s youth who are unhoused and street-involved. We assist youth under the age of 25 to get counselling for trauma, mental health or substance use. Our teams strive to create spaces and build connections with youth who are facing challenges of street life, substance use, mental health concerns, and disconnection from their communities. Directions inclusive programs of shelter and drop-in, safe houses and other unique programs are committed to being a community leader in harm reduction work and fostering low-barrier spaces where all youth are welcome.
Afterhours Supervisor coordinates the daily program functions of After Hours Addictions Response Program; provides supervision and support on the floor to front-line staff, students and works directly with unhoused, street-involved youth. The After Hours Addictions Response Program operates between the hours of midnight and 8:00am over seven days a week, including holidays. This full time, 37.5 hours/week position reports to the Assistant Manager, Directions Youth Service Centre. The supervisor will be tasked with scheduling and timecard management of their team.
This position and the front-line staff it supervises works to promote safer, healthier alternatives to youth, and where possible, to assist in their transition from the street to residences, providing referral information where possible to eligible and ineligible clients. The position will consist of working with a variety of unhoused youth struggling with substance use, including those who are neurodiverse and/or face emotional/social challenges.
We Value You- Benefits:
- Three weeks’ vacation for full-time staff * entitlement increases from there
- Three paid household leave days a year
- Two paid Wellness Days a year
- Paid sick days
- Two and a half paid Agency days for full-time staff
- Five paid days for education leave/year
- One paid Moving Day/year
- Subsidized professional association annual dues (if applicable)
- Referral bonus program
- Milestone celebrations
- On-the-job education through various Lunch and Learns (recorded)
- Safe and Respectful Work Environment
- Opportunities for Growth
- Ongoing support, mentoring, and recognition to help with engagement and career growth
- A work culture that values transparency, teamwork, learning, fairness, and integrity
Health and Wellness Resources:
- Generous health/dental benefits after 3 months.
- Three flex benefit options to meet your individualized needs
- Option of psychological/counselling services (up to $1500/year)
- Employee Assistance Plan
- Long Term Disability Plan
- Insurance, Travel insurance, ++
Pension: Municipal Pension Plan enrollment for eligible employees
Work Hours: Tuesday -Saturday, 11:30pm-7:30am (37.5 hours/week)
Salary: GS 11 Step 1 ($33.01)
Location: 1138 Burrard Street, Vancouver BC, (in office)
Posting End Date: Posting will remain open until filled
Education, Training, Experience
- Bachelors degree in related human/ social services field and/ or a combination of education and experience
- Minimum five years experience working with youth, preferably in support of youth who are unhoused, street-involved, and/or use substances.
- Current First Aid Certificate, Naloxone Training, and Non-Violent Crisis Intervention Training an asset (will be provided if necessary).
- Applicants with personal experience with addiction or street involvement
- A combination of education and experience may be considered.
Role Qualifications and Skills include, but are not limited to
- Knowledge of community, social and health resources
- Knowledge of the systemic issues that affect low income and marginalized people
- Knowledge of substance use, adolescent development and the problems encountered by chemically dependent individuals; basic understanding of behavioral management
- Basic knowledge of mental health issues and treatment
- Ability to observe and recognize change in clients
- Ability to maintain professional boundaries with clients
- Ability to establish and maintain rapport with clients
- Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques
- Ability to communicate proficiently both verbally and in writing
- Ability to organize, prioritize and meet deadlines
- Ability to establish/maintain satisfactory work relationships with the public and other employees to deal tactfully and effectively with co-workers, public and other agencies and to maintain confidentiality
- Ability to work independently and a part of a team
- Ability to work in a culturally diverse population
- Basic computer literacy
- Physical ability to carry out the duties of the position
Additional Requirements
- Valid Class 5 BC Drivers License an asset - requires submission of abstract.
- Successful completion of a Criminal Record Check
If you are submitting your application through the FSGV website, please scroll to the bottom of the page.
If you are applying through any other platform, kindly ensure that your application is submitted via our career website at https://fsgv.ca/careers/
Short-listed candidates will be contacted for interviews. We thank all candidates and searchers for your interest.
We believe in the power of inclusion and the power of enabling all our staff to thrive by embracing diversity and fostering equality. We are committed to creating an inclusive environment for all staff that dismantles barriers and creates opportunities. Our organization is committed to recruiting a diverse workforce representing the communities we proudly serve while encompassing the principles of equity, inclusion, and diversity. Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin, political beliefs, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.
If you require a disability-related accommodation to participate in the recruitment process or are an internal candidate, please email your resume and cover letter (indicating the competition number
#17-26 in the email subject line) to
[email protected].
We gratefully acknowledge that our programs are delivered on traditional and ancestral lands and waters of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.
Click to read our commitment to reconciliation, justice, and equity.
When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community.
Directions Youth Services is a division of Family Services of Greater Vancouver (FSGV), which for more than 90 years has provided a variety of essential resources for children, families, and individuals in the Greater Vancouver community. We believe in the resiliency of Vancouver’s youth who are at-risk, homeless, and street-involved. We assist youth under the age of 25 to get counselling for trauma, mental health, or substance issues. Our teams strive to create spaces and build connections with youth who are facing challenges of street life, substance use, mental health concerns, and disconnection from their communities. Directions inclusive programs of shelter and drop-in, safe houses, and other unique programs are committed to being a community leader in harm reduction work and fostering low-barrier spaces where all youth are welcome.
