Banquet Captain
Nita Lake Lodge – Whistler, BC
Lead exceptional events in a luxury setting.
At Nita Lake Lodge, we deliver elevated, personalized guest experiences—and our Banquets team plays a key role in bringing those moments to life. We are seeking a Banquet Captain who is a confident leader, highly organized, and passionate about delivering seamless, high-quality events.
About the Role
As a Banquet Captain, you will lead the execution of events from start to finish, ensuring service standards, team coordination, and guest experience are consistently delivered at a high level.
You will act as the on-floor leader during events, guiding the team, managing timing and flow, and responding to guest needs in real time.
What You’ll Be Responsible For
- Lead and supervise banquet service teams during events
- Coordinate event execution across front of house, kitchen, and bar teams
- Ensure all events are delivered to high service and presentation standards
- Act as the primary point of contact for clients during events
- Proactively resolve guest concerns with professionalism and urgency
- Support training and coaching of banquet staff
- Ensure compliance with health, safety, and food handling standards
- Complete administrative duties including billing, reporting, and event documentation
What You Bring
- 4+ years of banquet or event service experience
- Proven ability to lead and direct teams in a fast-paced environment
- Strong communication, organization, and problem-solving skills
- Ability to stay calm under pressure and manage multiple priorities
- Serving It Right certification (required)
- First Aid certification (asset)
- Strong understanding of food & beverage service standards
Why Join Nita Lake Lodge
- Work in a high-end, boutique resort environment
- Be part of a team focused on quality, professionalism, and guest experience
- Opportunities for growth and leadership development
- Collaborative and supportive team culture
Additional Details
- Flexible schedule required, including evenings, weekends, and holidays
- Physical requirements include lifting (up to 50 lbs), extended standing, and active service support
- Fast-paced, team-oriented environment
Ready to Apply?
If you are a strong service leader who takes pride in delivering exceptional events and leading high-performing teams, we’d love to hear from you.
Job Types: Full-time, Part-time
Pay: From $24.70 per hour
Benefits:
- Company events
- Discounted or free food
- On-site parking
- Paid time off
- Wellness program
Application question(s):
- Tell us about your experience working in banquets, events, or food & beverage service.
- Describe your experience leading or supervising a team during service or events.
- This role requires evenings, weekends, and varying schedules based on events. Please confirm your availability.
- Do you have secured housing in the Whistler area for the next 12 months?
Work Location: In person
