British Columbia Front desk clerk/night Jobs – 4 Openings This Week

Front Desk Clerk
Hilton Grand Vacations —Whistler, BC
- $23.69 an hour
- Nights as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Asst Manager Guest Services
Hilton Grand Vacations —Whistler, BC
- $55,000–$63,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Front Desk Receptionist
Ramada —Nanaimo, BC
- $19.00–$20.50 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Front Desk Agent
Best Western —Penticton, BC
- $19.50–$21.00 an hour
- Weekends as needed
- Bilingual
- Hospitality
- Customer service
Quick apply

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Asst Manager Guest Services
Hilton Grand Vacations —Whistler, BC
Understands how to develop and implement business strategies. Ensures quality assurance standards of hospitality are provided to all Members, Owners and Guests…
$55,000–$63,000 a year
6d
Public Services Assistant (Shared Services)
University of British Columbia —Vancouver, BC
Demonstrates how to navigate UBC Library catalogue and website as well as other relevant resources such as booking of study rooms.
$4,281–$4,386 a month
10d

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Front Desk Agent/ Night Clerk
River Rapids Inn —Niagara Falls, ON
Verify reservations, addresses, identification, and credit card details. *Previous front desk experience is required* (hospitality or hotel setting preferred).
From $18 an hour
Quick apply
Client Experience Coordinator - Toronto Flagship Clinic
Align Custom Fit —Toronto, ON
Booking Performance & Growth: Nurture inbound community interest and primarily through education, convert 85%+ of "Hot Leads" into active clinical appointments…
$52,500–$60,000 a year
Quick apply
8d

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Front Desk Clerk

Hilton Grand Vacations
Whistler, BC

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Job details

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Computer skills
Communication skills
Time management

Full job description

As part of the Member Reception Team, the Front Desk Clerk is expected to provide the highest level of Member and Guest service at every point of contact, through the use of communications and organizational and interpersonal skills, so as to ensure our position as number one service-provider in the vacation ownership industry.

Provides excellence in service while checking owners and guests in and out of the property.
Provides switchboard and concierge services.
Must be able to provide information regarding local areas of interest for guests.
Liaises and assists all other departments as needed or assigned.
Administer all Company policies, procedures and standards.
Ensures all duties on daily task list are completed and other related duties as required.
Supports all food & beverage and Member Animation programs or initiatives.
Performs cash and credit card handling duties.
Handling guests complaints and concerns in an efficient and timely matter, otherwise referring the matter to management.
Excellent oral and written communication skills.
Computer skills, ability to compose and create emails, letters and memos.
Responsible for securely issuing and consistently tracking keys for Members and Guests which may also include keys issued to and tracked for housekeeping and contractors/suppliers.
Must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Covers Night Audit shifts as required.
Follow up on Lost & Found and Daily Log for any outstanding issues. Takes action as required and instructed.
Willingly assists with other related tasks as required to facilitate daily operations or unusual circumstances.

Compensation: $23.69 per hour. Eligible employees may receive a quarterly bonus if the property achieves established performance measures.

Computer proficiency in Microsoft Word, Excel and Outlook.
Excellent customer service skills.
Proficient in time management; the ability to organize and manage multiple priorities.
Ability to take initiative and effectively adapt to change.
Recognizes an emergency situation and take appropriate action.
Able to establish and maintain a cooperative working relation.
Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
Performs well with frequent interruptions and/or distractions.

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