Our Story & Purpose:
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!
Your Role in Supporting Our Members:
As a Learning Designer, you will play a key role in enabling Vancity employees to deliver a future-forward member experience by leading the learning work required to support a defined business project. In collaboration with leaders, project teams, and key stakeholders, you will assess learning requirements, define desired outcomes, and design, develop, and deliver tailored learning solutions across relevant modalities to support implementation, build capability, and meet the needs of the project. This role is ideal for a collaborative, creative professional with strong instructional design expertise and the ability to translate business and learner needs into practical, effective learning experiences.
This is a Full-time, Temporary role based at our Vancity head office and will report directly to the Manager, Learning. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.
How You'll Make an Impact:
- Conduct needs assessments and gather input from leaders, project teams, subject matter experts, and stakeholders to identify learning requirements, define desired outcomes, and shape practical learning solutions for the project.
- Design, develop, and deliver tailored learning assets across relevant modalities, including eLearning, microlearning, facilitator materials, job aids, presentations, and virtual or in-person learning experiences.
- Lead and implement the learning work for the assigned project by coordinating activities, managing deliverables, and adapting approaches to support audience needs and implementation timelines.
- Provide recommendations on learning design, development, and delivery approaches, and refine learning assets based on stakeholder feedback, project priorities, and implementation needs; presentations to across all levels Directors, Managers, C-Suite.
What You’ll Bring to the Team:
- Post-secondary education or diploma in Adult Learning, Digital Media, or a related discipline
Experience in learning and development, instructional design, or a similar builder-focused role
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- Preferred experience with Articulate 360, Rise & Storyline or similar.
- Strong MS Office skills and proven presentation skills to Director level and up;
- Demonstrated experience designing, developing, and delivering engaging learning solutions across virtual, in-person, and self-directed formats
- Strong knowledge of instructional design principles, adult learning theory, and blended learning methodologies, with hands-on experience using LMS and e-learning tools.
- Software plus if you have experience with
- Excellent communication, facilitation, and stakeholder engagement skills, with the ability to collaborate across functions and adapt in a fast-paced environment
- Proven project management skills, with experience managing multiple deliverables and adapting to the evolving needs of a project
- Ability to gather input, translate requirements into practical learning solutions, and refine assets based on stakeholder feedback and project needs
Extra Skills That Set You Apart:
- Experience working in agile environments or applying agile methodologies
- Background in consulting or partnering with cross-functional stakeholders
- Experience working within business operations or on business-driven projects, with the ability to quickly learn and apply new platforms, tools, and processes
You’ll Thrive Here If You Are:
- Collaborative – builds strong partnerships with stakeholders and subject matter experts to co-create effective learning solutions.
- Detail-oriented – balances accuracy and quality with the ability to move work forward in a fast-paced project environment.
- Curious and adaptable – learns quickly, works comfortably with new tools and processes, and adjusts to changing business needs.
- Results-oriented – takes ownership of deliverables, solves problems resourcefully, and follows through on commitments.
We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.
What You’ll Earn:
This role offers a salary range of $69,700 to $90,200 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.
Why You’ll Love Working Here:
A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:
- Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
- Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
- Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
- Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
- Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
- Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.
Vancity Talent Programs:
Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.
At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.
We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.
Preferred
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Post Secondary Education/Diploma or better in Adult Learning
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Post Secondary Education/Diploma or better in Digital Media
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Post Secondary Education/Diploma or better in Related Discipline
Preferred
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Change Management
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Coaching
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Facilitation
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Instructional Design
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Agile Methodology
