Do you care about helping people and want to use your skills to enhance the daily lives of others? Then this may be the career opportunity for you.
ABOUT BC MEDEQUIP
BC MEDEQUIP Home Health Care Ltd. in Coquitlam, BC, provides top-notch service, products, and pricing in medical equipment and supplies for all home healthcare needs. We supply, install and service products that help seniors and injured people maintain their independence and live a safe and healthy lifestyle with dignity. As a Premier supplier of Home Healthcare products, we carry a wide range of medical equipment like hospital beds, patient lifts, wheelchairs, mobility aids and home accessibility products. We are a trusted locally-owned family business that serves the needs of our customers in communities throughout the Lower Mainland and the Fraser Valley.
THE ROLE
This is a full-time on-site role for a Medical Equipment Repair Service Technician at BC MEDEQUIP Home Health Care Ltd. in Coquitlam, BC. The service technician will be responsible for troubleshooting, diagnosing, and repairing electronic and/or mechanical components for mobility equipment. A successful candidate in this role will have previous industry experience.
This includes but is not limited to: assessing products for warranty, repair, service, placing Purchase Orders for parts, receiving new and replacing old parts. The type of equipment that you will be working on is overhead lifts, wheelchairs, power chairs, patient lifts, and more. The company provides the technical training required, if necessary. The candidate must have experience working on power equipment.
This is a team-centric position, where the Technician needs to engage with coworkers in a respectful, timely, and collaborative manner as needed to ensure the equipment is stored, picked, and set up for client safe-use.
ESSENTIAL FUNCTIONS
- Sometimes visiting client’s homes to troubleshoot, diagnose and repair electronic and/or mechanical components for mobility equipment
- Troubleshoot, diagnose and repair electronic and/or mechanical components for mobility equipment in house
- Ensure medical equipment is repaired and serviced to company standards before equipment gets back to clients. Safety is our priority.
- Communicating with customer service staff regarding concerns of the equipment
- Working with manufacturers’ tech support to troubleshoot and identify required parts for repairs
- Working with customer service team to coordinate order processing
- Completing necessary documents in a timely and accurate manner
The duties listed above are intended only as illustrative of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.
QUALIFICATIONS AND COMPETENCIES
- Medical Industry experience is essential in this role
- High School diploma/GED required
- A Criminal Record Check is required
- Drive to provide best-in-class service to our partners and customers
- Service Tech experience of 3+ years is an asset
- Experience using hand and power tools
- Mechanical and situational problem solving abilities
- Excellent communication skills including through electronic devices
- Computer literate with Microsoft Office, Internet, and email
- Technical skills: knowledge and experience with mechanical and electrical systems
- A strong work ethic and outgoing positive attitude
- Can work independently and problem solve when issues arise
- Work within a team environment and independently
- Pay attention to detail and have organization skills
- Willing to learn and be part of this growing company
We are looking for an individual who wants to make a real difference in the lives of others, build relationships and really show a caring attitude. Those who do well in this position have experience in a work shop, with finer/detail technical and some mechanical skills.
MENTAL AND PHYSICAL REQUIREMENTS
- Ability to concentrate and remain focused while handling multiple tasks, responsibilities and projects
- Ability to understand and carry out written and verbal instructions.
- Have clear and concise communication skills — both verbal and written
- Listens well and retains instructions; accepts constructive feedback from supervisor
At BC MEDEQUIP, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, and life insurance. BC MEDEQUIP is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. BC MEDEQUIP is a smoke and drug-free workplace.
Wages are negotiable based on qualifications and related experience. BC Medequip is an equal opportunity employer. Please send us a resume — in a single PDF document. Include your expected salary.
Job Type: Full-time
Pay: $25.00-$35.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Vision care
Ability to commute/relocate:
- Coquitlam, BC V3K 4Y1: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- What products or projects have you worked on that are similar to medical equipment?
Experience:
- medical industry: 1 year (required)
- medical equipment : 1 year (required)
- Customer service: 1 year (preferred)
Language:
Licence/Certification:
- Electrician Licence (preferred)
Work Location: In person
