British Columbia Reservations manager Jobs – 188 Openings This Week

Manager, Guest Experience - Mission Hill Family Estate
Mission Hill Family Estate —West Kelowna, BC
- $90,000–$100,000 a year
- Weekends as needed
- Sales
- Merchandising
- Supervising experience
- Dental care
- Paid time off
Quick apply
9d
Reservation Manager
Four Seasons —Whistler, BC
- $82,000–$85,000 a year
- Weekends as needed
- Microsoft Word
- Management
- Computer literacy
- Dental care
2d
Guest Services Manager
Fairfield Inn & Suites by Marriott - Salmon Arm —Salmon Arm, BC
- $50,000–$60,000 an hour
- Weekends as needed
- Inventory management
- Hotel
- Cashiering
- Dental care
- Vision care
Quick apply
Guest Relations Manager
Gostlin Keefer Lake Lodge —Keefer Lake, BC
- $32–$40 an hour
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Sales
- Dental care
- Work from home
Quick apply
Sales Coordinator - Dual Property
Coast Kamloops Hotel & Conference Centre —Kamloops, BC
- $45,000–$45,500 a year
- Weekends as needed
- Microsoft Outlook
- Databases
- Hotel
- Dental care
- Paid time off
Quick apply
2d
Guest Relations Sales Associate
Gostlin Keefer Lake Lodge —Keefer Lake, BC
- $27–$32 an hour
- Weekends as needed
- Hybrid work
- CRM software
- English
- Travel
- Store discount
Quick apply
Store Manager - Kamloops
Sentinel Storage —Kamloops, BC
- $21–$23 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
Manager
Northern Rockies Lodge Ltd. —Muncho Lake, BC
- $55,000–$65,000 a year
- Weekends as needed
- Inventory control
- Inventory management
- English
- Store discount
Quick apply
9d
Assistant Manager - Kamloops
Sentinel Storage —Kamloops, BC
- $18.25–$19.00 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
Restaurant Manager
C|PRIME Modern Italian Steak & Wine —Vancouver, BC
- From $70,000 a year
- Weekends as needed
- Microsoft Outlook
- Customer service
- English
- Dental care
- Paid time off
Quick apply
2d
Financial Generalist
Te’mexw Treaty Association (TTA) —Victoria, BC
- $26–$28 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Dental care
- Vision care
Quick apply
Travel Sales Consultant
Goway Travel —Vancouver, BC
- $48,000 a year
- Hybrid work
- Sales
- Customer service
- Salesforce
- Disability insurance
- Dental care
Quick apply
9d
Relief Night Auditor/Guest Services Agent
The Beach Club Resort by Bellstar Hotels & Resorts —Parksville, BC
- $21.20–$21.70 an hour
- Temporary
- English
- Hotel
- Cashiering
- Store discount
- Dental care
Quick apply
4d
Sales Manager
Sonora Resort —Richmond, BC
- $70,000–$75,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- Customer service
- English
- Dental care
- Work from home
Quick apply
Year-Round Visitor Services Counsellor
Tourism Tofino —Tofino, BC
- $21–$22 an hour
- Temporary
- Sales
- Writing skills
- Research
- Store discount
Quick apply
Night Audit Manager
Westin Bear Mountain Resort & Spa —Langford, BC
- $25–$27 an hour
- Weekends as needed
- Bar
- Hotel
- Supervising experience
- Dental care
- Paid time off
Quick apply
4d
Receptionist
Jacob Bros Construction —Surrey, BC
- Monday to Friday
- Microsoft Outlook
- Inventory management
- Engineering
Quick apply
1d
Assistant Manager
Sentinel Storage —Richmond, BC
- $19–$20 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
Store Manager
Sentinel Storage —Surrey, BC
- $22–$24 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
Mobility Coordinator
Auto West BMW —Richmond, BC
- From $21 an hour
- Full-time
- Microsoft Excel
- Driving
- Front desk
- Disability insurance
- Dental care
Quick apply
9d
Assistant Manager - Surrey
StorageVault —Surrey, BC
- $19–$20 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
Reservations Team Lead
Groupe Scandinave inc. —Whistler, BC
- $23.57 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Front desk
- Wellness program
Quick apply
12d
Motel Manager and housekeeping
Tumbleweed motel Cache creek —Cache Creek, BC
- $2,400–$2,900 a month
- Full-time
- Hospitality
- Management
- Hotel
- Flexible schedule
Quick apply
13d
Logistics Coordinator
Pacific Coast Fruit Products Ltd. —Abbotsford, BC
- $55,000–$65,000 a year
- Weekends as needed
- ERP systems
- Research
- Continuous improvement
- Employee assistance program
Quick apply
Outlet Host
Pheasant Glen Golf Resort —Parksville, BC
- $18.25–$24.00 an hour
- Part-time
- Customer service
- In-person
- Guest services
- Flexible schedule
Quick apply
6d

I want to receive the latest job alerts for reservations manager in british columbia

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Manager, Guest Experience - Mission Hill Family Estate

Mission Hill Family Estate
West Kelowna, BC

Quick apply

Job details

Permanent
9 days ago

Benefits

Extended health care
RRSP match
Dental care
Paid time off

Skills

Power BI
Customer relationship building
Sales
Team leadership
Coaching
Merchandising
Workplace safety policies
Serving It Right
Supervising experience
Customer relationship management
Customer service orientation
POS
Merchandising display arrangement
Guest services
Cross-functional collaboration
Cash handling
Guest issue resolution
Communication skills
Team coordination
Cross-functional communication
Team building

Full job description

Guest Experience Manager

Mission Hill Family Estate, West Kelowna

Lead premium winery hospitality, tasting room, and boutique experiences at one of British Columbia’s exceptional winery estates.

We are seeking a polished, guest-focused, and commercially minded Guest Experience Manager to lead the daily execution of our tasting room, retail boutique, merchandise, and guest-facing hospitality operations. This is an exciting opportunity for an experienced hospitality leader who thrives in a premium service environment, enjoys leading through others, and is passionate about creating memorable guest experiences that reflect the quality, story, and standards of the winery.

In this role, you will lead a layered guest experience team, including one Assistant Manager and three Supervisors, while providing visible floor leadership across tasting room, boutique, and hospitality areas. You will coach leaders and team members, support wine and merchandise sales, promote Wine Club conversion, oversee boutique presentation, resolve guest concerns, and ensure every touchpoint reflects the professionalism, warmth, and brand standards expected in a premium winery environment.

What You’ll Do:

Lead the day-to-day execution of premium tasting room, boutique, merchandise, and guest-facing hospitality operations.
Provide visible floor leadership to support service flow, guest engagement, sales conversion, team communication, and real-time issue resolution.
Lead, coach, and develop one Assistant Manager and three Supervisors, ensuring clear ownership of daily operations, service standards, sales priorities, guest recovery, and team deployment.
Ensure tasting experiences are delivered consistently, professionally, and in alignment with winery standards, brand storytelling, and luxury hospitality expectations.
Oversee boutique and merchandise standards, including wine placement, product displays, signage, pricing accuracy, replenishment, visual presentation, and product availability.
Support wine sales, merchandise sales, average order value, and Wine Club sign-up goals through active coaching, guest engagement, relationship-based selling, and team accountability.
Monitor guest flow, reservations, walk-ins, wait times, service pacing, VIP visits, and special requests to protect the quality of the guest experience.
Partner with Wine Club, Marketing, Culinary, Events, Estate Leadership, and other cross-functional teams to ensure guest experiences are thoughtfully planned, well communicated, and effectively executed.
Lead pre-shift meetings and communication routines to align the team on reservations, VIPs, events, sales goals, product features, service focus areas, and operational updates.
Manage guest recovery, service concerns, direct feedback, VIP requests, and escalations with professionalism, urgency, discretion, and sound judgment.
Reinforce responsible alcohol service, health and safety practices, cash handling, inventory accuracy, POS standards, reservation accuracy, and company procedures.
Use guest feedback, sales results, team observations, and operational insights to improve service delivery, team performance, boutique execution, and guest experience outcomes.

This is an opportunity to help shape the guest experience at a premium winery estate where hospitality, wine, storytelling, and service excellence come together. You will play a key leadership role in building team capability, strengthening guest loyalty, supporting commercial results, and ensuring each guest interaction reflects the quality, warmth, and professionalism of the winery brand.

What You Bring:

5+ years of progressive experience in hospitality, guest experience, winery operations, tasting room leadership, luxury retail, tourism, sales, or a related guest-facing environment.
3+ years of supervisory, assistant manager, or manager experience, including experience leading through supervisors, team leads, or other people leaders.
Experience leading hourly, seasonal, or high-volume guest-facing teams in a fast-paced service environment.
Strong understanding of premium hospitality standards, guest recovery, service pacing, sales conversion, and team-based performance goals.
Experience supporting retail or boutique operations, merchandise presentation, POS accuracy, cash handling, inventory, reservations, wine club promotion, or guest-facing sales.
Strong leadership, communication, coaching, organization, and relationship-building skills.
Commercial confidence with the ability to connect guest experience, wine sales, merchandise sales, Wine Club conversion, and operational execution.
Confidence using reservation, POS, CRM, inventory, scheduling, payroll, or reporting systems; experience with Tock, Commerce7, UKG, Excel, or Power BI is considered an asset.
Professional, calm, solutions-focused, and adaptable approach in a seasonal, fast-paced, and guest-facing environment.
Passion for wine, hospitality, storytelling, retail presentation, product discovery, and creating memorable guest experiences.
Serving It Right certification, or the ability to obtain and maintain certification, is required.
Wine education such as WSET, ISG, CMS, or equivalent product knowledge is considered an asset.

Working Conditions:

This role requires regular on-site presence at the assigned winery estate, including active floor leadership in tasting room, boutique, and guest-facing areas.
Flexibility is required to support business levels, including weekends, evenings, holidays, private events, peak-season periods, and changing operational priorities.
Work is performed in a fast-paced hospitality and winery environment with frequent guest interaction, competing priorities, and indoor and outdoor service areas.
The role requires standing, walking, and moving throughout the estate for extended periods.
The role may require occasional lifting, carrying, or moving of wine, merchandise, supplies, or event-related materials within safe working limits.
Compliance with company policies, health and safety requirements, responsible alcohol service expectations, and all applicable workplace standards is required.

Why Join Us:

Mark Anthony is committed to hiring, engaging, and growing qualified, talented, and motivated team members at every level of our organization. We offer competitive compensation that recognizes individual and company performance. The typical hiring range for this position is $90,000 - $100,000 annually complemented by a bonus plan; the base pay is determined by market location and job-related knowledge, skills, experience, and education.

As part of our Total Rewards program, we are also proud to offer:

Company-matched RRSP contributions
Extended health and dental benefits, and mental health plans with 24/7 access to a primary care physician via Lumino Health
Maternity & Adoption Leave Top Up and Paid Secondary Caregiver Leave
Paid time off
An extensive offering of world leading learning and development programs to empower your career development – in-person and digital offerings with internationally renowned resources like Franklin Covey and Lumina.

If you are a polished hospitality leader who brings strong operational discipline, a guest-first mindset, commercial confidence, and a passion for creating memorable winery experiences, we would love to hear from you.

Mark Anthony Group is an equal opportunity employer. We encourage applications from individuals of all backgrounds who are eligible to work in Canada. We thank all candidates for their interest in MAG and we will reach out to those candidates that are under consideration. If you are contacted for an interview and require accommodation during the recruitment process, please contact your recruiter.

Quick apply

Refine Your Search

reservations manager jobs in british columbia

Manager, Guest Experience - Mission Hill Family Estate

Reservation Manager

Guest Services Manager

Guest Relations Manager

Sales Coordinator - Dual Property

Guest Relations Sales Associate

Store Manager - Kamloops

Manager

Assistant Manager - Kamloops

Restaurant Manager

Financial Generalist

Travel Sales Consultant

Relief Night Auditor/Guest Services Agent

Sales Manager

Year-Round Visitor Services Counsellor

Night Audit Manager

Receptionist

Assistant Manager

Store Manager

Mobility Coordinator

Assistant Manager - Surrey

Reservations Team Lead

Motel Manager and housekeeping

Logistics Coordinator

Outlet Host

I want to receive the latest job alerts for reservations manager in british columbia

Related Searches

Mission Hill Family Estate, West Kelowna

What You’ll Do:

What You Bring:

Working Conditions:

Why Join Us:

Job seeker tools

Employer Tools

Browse

Stay Connected