The Team:
Providing people with the best place to live and work since 1968, Porte isn’t just about real estate - it’s about community. For more than 58 years, we’ve been shaping neighborhoods, uplifting lives, and doing work that truly matters, all thanks to our people.
What guides us? Our Porte Promises - a set of beliefs we’ve thoughtfully shaped, lived, and fine-tuned over time. They anchor how we show up every day: People Focused. Committed to Excellence. Trustworthy. Community Builders. When we pair these promises with action, we create change that lasts.
A career at Porte means joining a supportive, welcoming team where you can grow, contribute, and actually have fun at work. We’re proud to be Great Place to Work® Certified, and we offer a variety of Porte Perks designed to help you thrive – and enjoy the ride:
- RRSP matching because future-you deserve it.
- Extended Benefits & a Wellness Reimbursement Program
- A stocked office kitchen, great coffee, and healthy snacks for all-day fuel.
- Give back with Porte Cares – fundraise, volunteer, or have your personal charitable contributions matched.
Our focus on building communities is carried out in many ways, and everyone at Porte is encouraged to get involved. We fundraise each holiday season for the Food Bank, we set aside a budget to match employee charitable donations, and we run a charity from our office called
Cassie + Friends that is dedicated to changing the lives of children who are living with Juvenile Arthritis. Plus, we give back to the community through each of our new developments by donating $100 per home that is built to the Breakfast Club of Canada to help ensure kids don’t go to school hungry.
And, of course, you’ll be an integral part of a family company building on over 58 years of success, and progressive leadership in the real estate industry. We have big plans to continue to grow, which include increasing our residential rental and commercial portfolios, expanding into new markets across BC and Calgary and happily housing hundreds of homeowners each year.
Learn more about Porte at porte.ca.
Job Summary
The Building Manager oversees the daily operation of Princess Anne and Larsen in North Vancouver and Chalet Pender in North Burnaby, acting as the primary on-site point of contact for residents. Reporting to the Residential Property Manager, the ideal candidate is hands-on, dependable and well-organized, and manages competing priorities across multiple sites.
Key Job Duties:
Building Operations and Maintenance
- Perform hands-on building operations, troubleshooting, and light maintenance tasks across all three sites.
- Conduct regular building and grounds inspections to identify maintenance needs, and address or escalate them promptly.
- Maintain cleanliness and tidiness of common areas, grounds and garbage and recycling areas.
- Coordinate regular servicing of critical building equipment and components.
- Arrange and coordinate maintenance, repairs and in-suite upgrades with contractors and trades, and oversee work while on site.
- Prepare vacant suites for occupancy, coordinating turnover work between move-out and move-in.
- Respond to after-hours emergencies in accordance with company emergency protocols.
Resident Relations
- Serve as the primary point of contact for resident enquiries and issues, ensuring prompt resolution and acting as liaison between residents and the Residential Property Manager.
- Conduct move-in and move-out inspections and complete condition inspection reports as required under the Residential Tenancy Act.
- Maintain professional, respectful communication with residents at all times.
Leasing and Vacancy
- Support the Residential Property Manager with advertising and promotion of available and vacant suites.
- Conduct suite showings as directed by the Residential Property Manager.
- Assist the Residential Property Manager with market surveys to inform rental rates.
Rent Collection and Administration
- Manage the monthly rent collection process.
- Follow up on rent arrears and support the Residential Property Manager with tenancy enforcement, including serving notices as directed.
- Maintain accurate resident files, records and database entries for the buildings.
- Assist in preparing annual operating budgets for the buildings.
- Assist in preparing reports to building owners.
Health, Safety and Security
- Follow all company health and safety policies and report hazards, incidents and injuries promptly.
- Maintain control of building keys, fobs and access devices, and report losses immediately.
- Maintain the confidentiality of resident personal information in accordance with privacy legislation and company policy.
General
- Attend staff meetings as required.
- Perform duties at other Porte properties as needed.
Qualifications:
- Minimum two years' experience as a Building Manager or Resident Manager in residential rental property.
- Working knowledge of the BC Residential Tenancy Act, including notice requirements and condition inspection obligations.
- Previous experience leasing suites and conducting move-ins and move-outs.
- Ability to complete minor maintenance tasks such as patching drywall, painting, and basic plumbing and fixture repairs.
- Physically capable of performing hands-on maintenance work.
- Familiarity with multi-family building systems, including HVAC, mechanical, elevator and life safety, sufficient to communicate effectively with trades and contractors.
- Strong organizational skills and the ability to manage competing priorities across multiple sites.
- Clear, professional written and verbal communication with residents, contractors and colleagues.
- Proficiency with property management software and basic computer skills.
- Valid BC Class 5 driver's licence and access to a reliable vehicle, with regular travel required between sites in North Vancouver and North Burnaby.
- Satisfactory criminal record check.
Assets:
- Experience with Yardi and RentCafe.
- LandlordBC Certified Rental Building or resident manager training.
- Occupational First Aid Level 1.
We offer a competitive compensation package, including:
Job benefits
- Salary Range: $55,000 - $65,000.
- An excellent employer-paid Extended Health & Dental Benefits, Life.
- Referral bonus program.
- RRSP contribution.
- You will work within a dynamic, driven, high-achieving, close-knit, and fun-loving team.
At Porte we prioritize the well-being and satisfaction of our team, ensuring a comprehensive compensation package that goes beyond the numbers.
Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year
Application question(s):
- How many years of experience do you have as a Building Manager or Resident Manager in residential rental property?
- This role covers three buildings, two in North Vancouver and one in North Burnaby. Do you have a valid BC Class 5 driver's licence and access to a reliable vehicle to travel between sites?
Work Location: In person
