Bromont, Qc Customer service representative Jobs – 9 Openings This Week

Customer Service Representative (M/W)
Groupe Rossignol —Bromont, QC
- Monday to Friday
- Hybrid work
- Salesforce
- Writing skills
- Basic math
Quick apply
Customer Experience Associate - Granby, QC (15 hrs/week)
Scotiabank —Granby, QC
- Part-time
- Sales
- Customer service
Customer Service Representative - Claims
Intact —Saint-Hyacinthe, QC
- $43,600–$53,200 a year
- Full-time
- Hybrid work
- No experience needed
- English
- Microsoft Office
- Employee stock purchase plan
Advisory Agent, Member and Client Experience
Desjardins —Saint-Hyacinthe, QC
- Full-time
- Sales
- Business development
- Financial services
Agent-conseil ou agente-conseil, Expérience membre et client
Desjardins —Saint-Hyacinthe, QC
- Full-time
- Business development
- Financial services
- In-person
Représentant Service Client / Centre Résolution
Intact —Saint-Hyacinthe, QC
- $43,600–$53,200 a year
- Full-time
- Hybrid work
- No experience needed
- English
- Microsoft Office
- Employee stock purchase plan
10d
Customer Service Representative - 12 months
ABB Electrification Canada Inc. —Iberville, QC
- Full-time
- Hybrid work
- English
- Continuous improvement
- Data entry
Quick apply
10d

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Package Handler/Non-Driver
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Le titulaire de ce poste doit accomplir toutes les autres tâches pouvant lui être assignées ; doit être capable de réussir les tests et programmes de formation…
$20.37 an hour
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Cashier/Customer Service Representative
Simpli Vape Oshawa —Oshawa, ON
Whether you're experienced in outside sales or eager to develop your skills in B2B sales, this position offers a fantastic opportunity to make an impact while…
$35,200.00–$125,092.96 a year
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23h
Customer Service Representative (CSR) - Inside Sales
Graybar —Oshawa, ON
Handle incoming and outgoing customer telephone calls in a courteous and professional manner, with a mandate to solicit orders from the existing customer base.
$50,000–$60,000 a year

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Customer Service Representative (M/W)

Groupe Rossignol
Bromont, QC

Quick apply

Job details

Permanent

Skills

French
Computer operation
Sales support
Customer relationship building
Document preparation
Salesforce Platform
Salesforce
Writing skills
Basic math
Client inquiry handling
English
Complaint handling
Microsoft Office
E-commerce
High school diploma or GED
Math
Client services
Written report writing
Customer service orientation
Data entry
Order entry
Leadership
Communication skills
Client interaction

Full job description

Description de l’offre d’emploi

SUMMARY

As a B2C and B2B Customer Service Representative, you will be the first point of contact for our customers from our online sales service. You will play a crucial role in the customer experience by providing exceptional service and ensuring customer satisfaction and loyalty. You will also be responsible for providing support to B2B clients, including retailers, ski resorts, and our key B2X customers, namely our retailers’ employees, ski instructors, and athletes.

RESPONSIBILITIES:

B2C Customer Service:

Handle customer inquiries via phone, email, and Salesforce.
Assist customers with their orders, returns, and product exchanges.
Provide information about products, promotions, and events.
Resolve customer complaints and issues efficiently and professionally.
Collect and relay customer feedback to the online sales management team.

B2B Support:

Act as a point of contact for B2B accounts, including resellers and ski resorts.
Enter orders into the system, verify them, and coordinate with logistics.
Assist business partners with product, delivery, and billing issues.
Provide administrative support, including maintaining customer records and databases with relevant information.
Provide support to our valued B2X clients placing orders online.

Profil recherché

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements, physical demands and work environment listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma required; a college degree is a plus.
Minimum of 2 years of experience in customer service or a similar role.
Knowledge of the ski industry and winter sports is considered an asset.

OTHER SKILLS AND ABILITIES

Language Skills

Bilingual in French and English required.
Excellent verbal and written communication skills.
Ability to read and interpret documents such as workplace regulations, and to prepare routine reports and correspondence.

Mathematical Skills

Ability to work with basic mathematical concepts.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Position requires strong problem solving and prioritization skills, as well as the ability to take initiative and work independently.

Computer Skills

Proficiency with computer tools and customer relationship management (CRM) software.
Proficiency with Microsoft Office applications.
Report generation software.

Communications/Leadership Skills

Ability to maintain a positive attitude and effectively work/interact with all departments throughout the organization.
Participation in meetings, training sessions, and communications via Microsoft Teams, as required by operational needs and circumstances.

Physical Demands

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.

Work Environment

The noise level in the work environment is usually moderate.
Office work with a height-adjustable workstation (sit-stand).
Work schedule is Monday to Friday from 8:30 AM to 5:00 PM.
Office located in Bromont. Hybrid position requiring three days on-site and two days remote.

Détails du contrat

Nombre d’heures hebdomadaires : 35

Quick apply

Refine Your Search

customer service representative jobs in bromont, qc

Customer Service Representative (M/W)

Customer Experience Associate - Granby, QC (15 hrs/week)

Customer Service Representative - Claims

Advisory Agent, Member and Client Experience

Agent-conseil ou agente-conseil, Expérience membre et client

Représentant Service Client / Centre Résolution

Customer Service Representative - 12 months

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