Company Description
Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!
At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.
We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.
Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.
Job Description
Duties will include a variety of reception and clerical functions including:
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Monitoring unit schedules – filling vacancies and sick calls
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Assisting with the flow of patients and/or visitors on the unit
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Maintaining staff lists i.e. skills/training needs inventory list, fan out and Outlook lists
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Equipment management - tracking etc.
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Supporting Registration - demographic information review
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Referral faxing for clinics, tracking down information to support appointment
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Assisting with organizing discharges – follow-up appointments, copying charts/printing charts
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Unit data entry requirements - report generation etc.
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Placing reminder Calls – for appointments
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Preparing unit specific patient information packages - Discharge packages
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Invoice Review – review and organization prior to manager approvals
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Auditing on Visibility in unit to match signage to patient (i.e bell indicator)
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Completing patient surveys, DC follow-up calls (Accreditation Standard for Rehab)
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Registers patients using Meditech software
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Registers newborns with Service Ontario
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Transcribes physician orders
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Validates healthcare coverage
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Validates appropriate insurance information and obtains required signatures from patient or family members
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Obtains required information and payment method for uninsured patients and accurately enters all required data
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Admits patients following established protocols and collaboration with nursing unit staff regarding bed allocation
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Updates information in McKesson Visibility in collaboration with the Clinical Resource Nurse
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Creates and closes treatment records
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Answers telephone
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Addresses inquiries from the public, family and hospital staff
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Completes various clerical tasks/audits as required
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Assembles charts
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Works with accommodation staff to identify opportunities to meet patients preferred accommodations
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e-Schedule entries, edits and staffing calls as necessary
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Enters Maintenance and IS requests as necessary
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Other duties as assigned
Qualifications
Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.
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Recent Medical Office Administration diploma from a recognized college required OR a minimum of 1 year recent clerical/admin experience working in a comparable position in a healthcare setting required
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Medical terminology certificate required
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Must have experience with the Meditech Patient Information System
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Must have experience with other patient care related databases i.e. Critical
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Familiarity with computers and accessory equipment – printers, scanners, magnetic card swipers required
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Advanced keyboarding and extremely accurate data entry skills required
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Must have experience using Microsoft Office applications including Outlook, Word and Excel
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Minimum of 30 wpm typing speed required
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Accurate spelling is required
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Able to work with minimal supervision and to prioritize work
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Demonstrated excellent interpersonal and organizational skills
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Must be able to read, write, speak and understand English fluently
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Demonstrated excellent customer service skills and the ability to diplomatically respond to physicians, staff and family inquiries in a demanding work environment
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Must be able to meet the physical demands of the position which involves frequent sitting, standing and reaching
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Satisfactory employment and attendance record required
The ideal candidate demonstrates strength in family centered care and is able to work in a dynamic, rapidly changing environment and be ready to embrace change and innovation. We require a person with excellent clinical and communication skills with a clear patient focus and the ability to inspire, influence and advance collaborative teamwork.
Additional Information
Hours: Various rotating days and nights, 12 hour shifts - 0730-1930, 1930-0730 (subject to change based on operational requirements)
Salary: $30.04 to $30.65 per hour
Date Posted: June 9, 2026
Internal Applicants due by: June 16, 2026
REF3620H
Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.
Please note that while this job is posted on Halton Healthcare's career page, it may also appear on third-party job boards. These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Halton Healthcare careers site.
We thank all those who apply but only those individuals selected for further consideration will be contacted.
Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.
The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.
All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
