calgary, ab inbound customer service representative Jobs – 12 Openings This Week

Client Experience Specialist (Inside Sales)
OSP Microcheck —Calgary, AB
- $70,000–$85,000 a year
- Full-time
- CRM software
- Sales
- ERP systems
- Disability insurance
- Dental care
Quick apply
Customer Care Representative / Partner Support Representative (Part-Time)
OPTIOM INC —Calgary, AB
- From $20 an hour
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Wellness program
- Dental care
7d
Bilingual Customer Experience Representative
Ennis Fabrics —Alberta
- 8 hour shift
- Remote
- Bilingual
- Management
- Sales
- Store discount
- Wellness program
Quick apply
Customer Service Representative
Veseris —Calgary, AB
- Customer service
- ERP systems
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
8d
Customer Service Representative- Canadian Resident
Aspira —Calgary, AB
- $17.75 an hour
- Part-time
- Remote
- Customer service
- Microsoft Office
- Communication skills
Quick apply
Advisor Service Centre Representative Bilingual- Calgary
Fidelity Investments —Calgary, AB
- $58,000–$72,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Tuition reimbursement
- Paid time off
BDC Representative, Service
Kaizen Automotive Group —Calgary, AB
- $30,000–$40,000 a year
- Weekends as needed
- CRM software
- Customer service
- High school diploma or GED
- Disability insurance
- Dental care
6d
DIT Billing and Sales Representative (AB)
Connex Telecommunications Inc. —Alberta
- $16 an hour
- Full-time
- Customer service
- Windows
- Typing
- Dental care
- Vision care
Quick apply

Related jobs to explore

Based on your search for inbound customer service representative

Customer Service Advisor
Thermo King Western —Calgary, AB
Greeting and assisting all customers that enter the service area. Engaging with customers and acting as liaison for the service department.
Quick apply
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple —Calgary, AB
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and…

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Contact Centre Representative - Hybrid
Neptune Technology Group —Mississauga, ON
This hybrid position involving work from the office as well as work from home is responsible for answering customer inquiries, scheduling installation…
$35,000–$37,000 a year
Quick apply
HVAC Customer Service Representative
Affordable Comfort —Barrie, ON
Triage incoming calls and assign jobs to the appropriate technician based on skill set, location, and urgency. Strong customer service and communication skills.
$18–$25 an hour
Quick apply
2d

Show more jobs in cities nearby

I want to receive the latest job alerts for inbound customer service representative in calgary, ab

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Client Experience Specialist (Inside Sales)

OSP Microcheck
Calgary, AB

Quick apply

Job details

Full-time

Benefits

Extended health care
Disability insurance
Dental care
Paid time off
Life insurance
On-site parking

Skills

CRM software
Sage
Sales
ERP systems
Data analysis skills
Microsoft Office
Inside sales
Customer relationship management
Organizational skills
HubSpot
Communication skills

Full job description

Job Title: Client Experience Specialist (Inside Sales)
Location: Calgary, AB (on-site)
Reports to: Chief Revenue Officer

At OSP, we deliver high-quality chemical blending and distribution solutions to industrial clients across North America. We're seeking a strategic Client Experience Specialist to elevate our client relationships beyond order fulfillment. The priority for this position will be to ensure that client purchase orders are entered into the system accurately and in a timely manner and that all standards are followed to ensure client instructions are followed accurately. You’ll serve as a trusted advisor, driving satisfaction, retention, and revenue growth through consultative support, proactive insights, and seamless coordination. This is a high-impact role where you'll own client success, contribute to sales analytics, and help shape our growth in key markets. The Client Experience Representative is expected to become independently knowledgeable about a broad range of our products and capable of selling the benefits to our customers.

If you are someone who thrives on results—retaining clients, expanding accounts, and turning insight into revenue, this could be the perfect next role for you – read on!

Key Responsibilities

Own the full order lifecycle by accurately processing and confirming orders, managing pricing and shipping details, resolving exceptions, and providing proactive after-sales support to exceed client expectations.
Complete shipping and compliance paperwork (e.g., regulatory paperwork for US/Canada) while partnering with Operations to ensure on-time delivery and smooth execution.
Handle inbound sales inquiries and client inquiries.
Maintain accurate inventory visibility and support cross-functional teams to optimize stock levels and manufacturing needs.
Resolve order-related issues (delays, credits, and returns).
Provide overall sales support to the outside sales team. Provide tailored quotes in Sage.
Build and nurture long-term, consultative relationships with key clients, acting as their primary advocate and point of contact to ensure exceptional service and alignment with their business goals.
Drive client retention and expansion by identifying upsell/cross-selling opportunities and collaborating with leadership on pricing strategies. Actively sell and grow an existing account base.
Become a brand ambassador with a comprehensive knowledge of our products and specifications.
Deliver sales analytics, forecasting, and trend analysis to support organization-wide decision-making and identify growth opportunities.
Monitor client satisfaction metrics and implement improvements to set industry-leading service benchmarks.

Measures of Success

Accurate, timely order processing with minimal exceptions.
High client satisfaction scores leading to repeat business and organic growth.
Achieved revenue targets through account expansion and retention.
Actionable insights from sales analytics that inform business strategy.

Principal Tools & Resources

Sage 300 (ERP), HubSpot CRM, Microsoft Office suite.

Qualifications & Experience

5+ years in client-facing roles (e.g., account management, inside sales, or customer success) with a proven history of building relationships that drive stable, profitable revenue.
Proficiency in CRM/ERP systems (HubSpot and Sage 300 experience is a strong asset); high comfort with data analysis and Microsoft Office.
Detail-oriented with excellent organizational skills; proactive problem-solver who thrives in a fast-paced environment.
Degree or diploma in a technical/scientific discipline (preferred) or equivalent experience in industrial/chemical sectors.
Strong consultative communication skills; ability to interface effectively with operations, technical, purchasing, and executive stakeholders at clients and internally.

What We Offer

Competitive salary + performance incentives.
Comprehensive benefits package, professional development opportunities.
Collaborative team in a stable, growing company serving essential industries.

If you're passionate about client success and ready to make a real impact, apply today!

Pay: $70,000.00-$85,000.00 per year

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off

Application question(s):

Are you eligible to work in Canada?
Do you have at least 5 years’ client facing experience?
Do you have at least 2 years’ experience using a CRM tool?

Work Location: In person

Quick apply

Refine Your Search

inbound customer service representative jobs in calgary, ab

Client Experience Specialist (Inside Sales)

Customer Care Representative / Partner Support Representative (Part-Time)

Bilingual Customer Experience Representative

Customer Service Representative

Customer Service Representative- Canadian Resident

Advisor Service Centre Representative Bilingual- Calgary

BDC Representative, Service

DIT Billing and Sales Representative (AB)

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alerts for inbound customer service representative in calgary, ab

Job seeker tools

Employer Tools

Browse

Stay Connected