Advisor, Events & Sales
A trusted advisor. A relationship builder. A creator of unforgettable experiences.
Blue Flame Kitchen (BFK) is one of Alberta’s most iconic brands, with more than 95 years of history bringing people together through food, learning, and unforgettable experiences. Everything we do is rooted in genuine hospitality, care for our guests, and pride in execution.
Reporting to the Manager, Event Coordination & Operations, the Advisor, Events & Sales is a strategic, client-facing role responsible for advising on, planning, and coordinating high-quality Blue Flame Kitchen events, private bookings, facility rentals, and related catering opportunities. This role provides full-cycle event and sales support from inquiry and planning through documentation, vendor coordination, execution readiness, post-event follow-up, and financial close-out.
This role is based in Calgary and requires onsite presence at ATCO Park to support collaboration, site visits, vendor coordination, client meetings, and event execution. Work may occasionally include evenings and weekends depending on event schedules, client needs, and business priorities. The role may require movement between event spaces, client areas, kitchen and service areas, and meeting rooms during planning and execution.
If you’re passionate about hospitality, thrive on building relationships, and enjoy turning client visions into exceptional events, we’d love to hear from you.
On a Daily Basis, You’ll Be Responsible For
Contracts & Event Documentation
- Manage confirmation agreements, banquet event orders, internal documentation, and related event records for internal and external events, programs, and catering activity.
- Ensure client information, event details, menus, pricing, floorplans, timing, staffing needs, vendor requirements, and special requests are accurately captured and communicated.
- Maintain strong documentation standards, templates, processes, and best practices to support smooth planning and execution.
- Work directly with Sales and internal stakeholders on pre-event planning, contracting requirements, communication, and execution readiness.
Client Advisory, Planning & Sales Support
- Serve as a primary client-facing planning resource for assigned events, private bookings, and related catering opportunities.
- Advise clients on food and beverage menus, floorplan options, décor, rentals, vendor services, timelines, guest experience considerations, and event customization.
- Conduct site visits and planning discussions with a strong understanding of event execution, space usage, and operational requirements.
- Support sales conversion, repeat bookings, and client confidence by providing responsive, accurate, and professional guidance throughout the planning process.
- Stay current on event trends, hospitality practices, and client expectations to identify opportunities that enhance BFK’s event offerings and revenue potential.
Vendor, Facility Rental & External Liaison
- Act as a key point of contact for vendor services and rental requirements, including contacting, booking, and confirming equipment and external services for assigned events.
- Coordinate with vendors, external clients, and internal teams to ensure event deliverables are clearly understood and accurately executed.
- Support the development and marketing of facility rentals in collaboration with Sales and Marketing when requested.
- Maintain professional vendor and client relationships that reinforce Blue Flame Kitchen’s brand, hospitality standards, and service excellence.
Financial Coordination, Billing & Reporting
- Manage event invoices and support accurate client billing for events, catering, programs, and classes.
- Serve as a liaison between Sales, Business Development, and Finance to support timely invoicing, billing clarification, month-end reporting, and reconciliation.
- Advise and train team members on event, catering, and program billing processes where required.
- Support sales metrics, month-end reporting, and forecasting activities, including input into revenue stream planning and reforecasting.
Readiness &Continuous Improvement
- Anticipate planning gaps, operational risks, and execution needs, and proactively coordinate details to support seamless event delivery.
- Collaborate with Culinary, Event Operations, Front of House, and Sales to ensure events are executable and aligned with client expectations.
- Contribute to post-event debriefs, surveys, and follow-up to identify lessons learned and strengthen future event execution.
- Support continuous improvement of processes, documentation, templates, checklists, and communication practices across the event and sales function.
- Contribute to growth opportunities and event sales strategies by providing client insights, operational considerations, and recommendations based on event execution experience.
Business Development & Growth Support
- Contribute to growth opportunities and event sales strategies by providing client insights, operational considerations and recommendations based on event execution experience.
- Support the growth of private event business through strong client planning, clear documentation, vendor coordination and cross-functional collaboration.
- Provide input into scalable processes and service standards that support BFK’s continued expansion outside of ATCO Park.
Who You Are
- A trusted advisor who builds strong relationships with clients, vendors, and internal teams.
- Highly organized with exceptional attention to detail and accuracy.
- A proactive problem-solver who can anticipate needs, identify gaps, and keep work moving forward.
- Comfortable managing multiple priorities, timelines, and client expectations in a fast-paced environment.
- A collaborative team player who enjoys working across Sales, Culinary, Front of House, Finance, Marketing, vendors, and event operations.
- Passionate about hospitality, service excellence, and creating memorable guest experiences.
What You Have
- 3-5 years of progressive experience in events, hospitality, sales coordination, catering, facility rentals, or client-facing planning roles is preferred.
- Strong event planning, coordination, and project management capability.
- Excellent verbal and written communication skills, with strong attention to accuracy, grammar, numbers, and detail.
- Strong customer service orientation and a professional, hospitality-forward approach with clients, vendors, and internal teams.
- Financial awareness related to event billing, invoicing, sales metrics, reporting, reconciliation, and revenue forecasting.
- Experience with CRM and POS systems including Salesforce, Square, Shopify, Social Tables, or similar platforms is considered an asset.
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
- Availability for evening and weekend work based on event and business needs.
- College diploma or certificate in Event Planning, Hospitality, Business Administration, Sales, Marketing, or a related field is considered an asset.
- A combination of education and directly related experience will also be considered.
Why Blue Flame Kitchen
If you’re not yet convinced that Blue Flame Kitchen could be the smartest career move you make, we also offer:
- A passionate, collaborative team that genuinely enjoys working together.
- The opportunity to plan and deliver experiences people truly remember.
- Meaningful work with one of Alberta’s most recognized hospitality brands.
- A dynamic environment where no two days are ever the same.
- The chance to contribute to the growth of an evolving events and catering business.
- Benefits designed to support you both inside and outside of work.
At Blue Flame Kitchen, we believe exceptional events start with exceptional people. Join us and help create memorable experiences that bring people together.
