Organizational Context
The Canadian Centre of Recovery Excellence (CoRE) is a trailblazing Crown corporation backed by the Government of Alberta, dedicated to transforming the recovery journey for individuals facing mental illness and addiction. By providing decision-makers with cutting-edge data, evidence, and actionable insights, CoRE paves the way for impactful recovery solutions.
Through groundbreaking research, world-class data and analytics, expert guidance, and strong collaborations, CoRE is driving meaningful change at every level of the system. With an unwavering commitment to real-world results, CoRE is not just supporting recovery — it’s shaping a brighter future for all Albertans.
As a trusted advisor to governments, healthcare professionals, and global leaders, CoRE empowers communities to deliver recovery-focused mental health and addiction services that truly make a difference.
Position Summary
The Manager, Technology is responsible for overseeing the day‑to‑day operation of CoRE’s technology environment, ensuring reliable, secure, and accountable services that support data integration, analytics, research, and corporate digital environments. This role provides people leadership and builds technology team capacity by establishing clear priorities, performance expectations, and effective ways of working as capabilities evolve. Through strong planning, coordination, and collaboration with Data Intelligence, Privacy, Data Governance, Research, and Technology partners, the role translates strategic priorities into executable workplans, ensures alignment with public‑sector governance and privacy requirements, and manages operational risks while supporting service continuity and organizational outcomes.
Responsibilities:
1. Technology Operations & Service Delivery (30%)
Oversee day-to-day operation of CoRE’s technology environment, ensuring systems and services are reliable, secure, and responsive to organizational needs.
Ensure effective support for cloud platforms, data environments, networks, identity systems, and end-user technologies.
Monitor service performance, incidents, and risks; ensure timely resolution and appropriate escalation when required.
Align operational practices with public-sector expectations for security, privacy, and accountability.
2. People Leadership & Team Management (30%)
Provide leadership and support for the technology team, with a focus on building team capacity and establishing clear roles and ways of working as capabilities evolve.
Set clear expectations, priorities, and performance standards for team members.
Support workload planning, resource allocation, and sequencing of work across competing demands.
Foster a collaborative, learning-oriented team culture that values reliability, continuous improvement, and professional development.
3. Planning, Prioritization & Cross-Functional Coordination (20%)
Translate data strategy and organizational priorities into executable integration workplans.
Work in close coordination with Data Intelligence, Technology, and other internal partners to ensure the necessary infrastructure, systems, services, and tools are available.
Provide technical leadership and direction to the Technology team to achieve the platform roadmap complete with supporting services and requisite infrastructure. Ensure platform standards; security, identity, and access services; endpoint tooling; and reliability and availability are considered and deployed.
Coordinate with Technology, Privacy, Data Governance, and Research teams to align integration activities with internal approvals, standards, and timelines.
Partner with Privacy and Data Governance teams to ensure proper design and deployment of various technology controls including IAM/RBAC enablement, logging/monitoring, secure configuration baselines, change management, incident response, audit support, etc.
Oversee various operational technology services (e.g., incident response, escalation, change management, etc.), vendor/contract management, operational KPIs (e.g., uptime, response times, etc.), and business continuity / disaster recovery coordination.
Provide input into data integration roadmaps, resourcing needs, and delivery timelines.
4. Data Governance, Privacy & Risk Awareness (15%)
Ensure data integration activities align with privacy, data governance, and security requirements.
Work closely with the Privacy Office to support PIAs, data-sharing approvals, and compliance obligations.
Promote consistent documentation, lineage tracking, and operational discipline across integration processes.
5. CoRE Priorities Advancement (5%)
Provide issue analysis, recommendations, and advice to support executive decision-making and planning.
Raise awareness of significant emerging issues and participate in their resolution.
Maintain awareness of evolving leading practice and determine its relevance to CoRE.
Research and create briefings, draft policy and strategic documents, reports, and other materials in response to requests from senior and executive leaders.
Perform other related duties as assigned.
Education and Experience:
Bachelor’s degree in Data Engineering, Computer Science, Information Systems, or a related field.
Equivalent combination of education and experience will be considered.
7 – 10 years of progressively responsible experience in system/solution architecture, data engineering, data integration, or analytics platforms, with demonstrated management and leadership responsibility.
Experience leading and managing technical teams responsible for building and maintaining data pipelines.
Experience overseeing cloud-based data integration environments supporting analytics and research.
Prior hands-on experience with data integration tools and platforms sufficient to provide informed leadership and technical oversight.
Familiarity with cloud data platforms and analytics platforms such as Snowflake, AWS, Azure, SAS Viya, or similar environments.
Understanding of ETL/ELT patterns, data pipelines, orchestration, and data reliability practices.
Experience guiding teams working with structured and semi-structured data from multiple external sources.
Experience coordinating delivery across technical and non-technical teams in a regulated or public-sector environment is a strong asset.
Knowledge, Skills, and Abilities:
Knowledge of enterprise data and technology environments, including data integration and service delivery in a regulated public sector context.
Knowledge of governance, privacy, security, and risk management requirements applicable to data driven systems.
Awareness of data governance, lineage, and quality considerations in enterprise data environments.
Knowledge of workforce and organizational management practices, including performance management, capacity planning, and cross government accountabilities.
Strong people leadership skills, with experience leading teams through coaching, performance management, and professional development.
Demonstrated ability to oversee technology services and delivery outcomes through others, ensuring reliability and continuity.
Sound judgement and decision-making skills, balancing technical requirements, operational realities, and organizational priorities.
Strong communication and relationship management skills, with the ability to work effectively with senior leaders and cross-functional stakeholders.
Ability to provide strategic oversight, manage risk, and operate effectively within governance and privacy constraints while supporting service and research outcomes.
Pension and Benefits
CoRE offers a pension plan with LAPP which provides a retirement income, survivor benefits, and early retirement options. Explore more at www.lapp.ca .
As part of our commitment to our employees’ well-being, CoRE is pleased to provide a group benefits plan and health spending account. This comprehensive plan includes extended health care coverage, travel insurance, dental care, specialized medical coverage, and more.
Pre-employment Conditions
Prior to an offer of employment, candidates are required to complete and maintain satisfactory Criminal Record, Education Verification, and Canadian Work Authorization checks as well as Conflict of Interest disclosure, as applicable.
Candidates who have completed post-secondary studies outside of Canada may be required to provide an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.
How To Apply
Applicants should provide a resume and cover letter that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Closing Date: Open Until Filled
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Additional screening information may be requested. Candidates chosen to move forward to interview will be contacted. An eligibility list may be established to fill similar positions.
CoRE is committed to inclusiveness, equity, and accessibility and encourage all qualified candidates to apply. If you require accommodation during any portion of the selection process, please let our team know at [email protected]
