calgary, ab hospitality coordinator Jobs – 11 Openings This Week

Resident Services Coordinator
Hines Real Estate —Calgary, AB
- $55,000–$65,000 a year
- Overtime
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Corporate Events Coordinator (12 - Month Contract)
PBS Systems —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Dental care
- Paid time off
3d
Event Coordinator
Moxies —Calgary, AB
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
Sales & Booking Coordinator
Mahogany Homeowners Association —Calgary, AB
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Human Resources Coordinator, Learning & OHS
Inn From The Cold —Calgary, AB
- Full-time
- Hybrid work
- First Aid Certification
- Human resources
- Business
- Designated paid holidays
- Dental care
Quick apply
8d
Guest Experience & Tour Coordinator
Vancouver Toonie Tours Ltd —Calgary, AB
- $19–$24 an hour
- Full-time
- Spanish
- Sales
- Customer service
- Dental care
Quick apply
11d
HR & Systems Coordinator
MasterBUILT Hotels Ltd. —Calgary, AB
- $60,000–$70,000 a year
- Weekends as needed
- Hybrid work
- Bilingual
- English
- Hotel
Quick apply
Accounting and Administration Coordinator - Ramada Plaza
Days Hospitality Limited —Calgary, AB
- Full-time
- Microsoft Excel
- Customer service
- Hotel
Quick apply
12d
Driver Tour Coordinator (Contract / Campaign-Based) – Experiential Marketing
Jam Van Inc. —Calgary, AB
- $27–$30 an hour
- Temporary
- Customer service
- Driving
- In-person
- Flexible schedule
Quick apply

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Corporate Events Coordinator (12 - Month Contract)
PBS Systems —Calgary, AB
Identify opportunities for improvement of the event planning process including needs assessment, development, and implementation. Job Type: Full-time, Contract.
3d

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Social Media & Event Coordinator
Dexterra —Oshawa, ON
In addition to social media and marketing duties, this role plays a key part in supporting on-site catering operations and event execution.
$21–$22 an hour
Quick apply
Tenant Coordinator
Menkes Developments Ltd. —North York, ON
As a Tenant Coordinator, you will assist with other tasks such as maintaining the filing system. Responding to calls and enquiries as well as preparing reports.
$48,000–$55,000 a year
Quick apply
11d

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Resident Services Coordinator

Hines Real Estate
Calgary, AB

Quick apply

Job details

Full-time

Benefits

Extended health care
Dental care
Paid time off
Employee assistance program
Vision care
Life insurance

Skills

Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
High school diploma or GED
Guest services
Restaurant experience

Full job description

*This position is full-time, in-person Monday-Friday 9:00am-6:00pm*

*Pay Range is $55,000-$65,000 with benefits and room for training & advancement*

As a Resident Services Coordinator with Hines, you will play an integral role in demonstrating a 5-star resident and guest service experience in every interaction. You will exemplify extraordinary customer service skills as you provide prompt responses and showcase your vast knowledge of local entertainment and restaurant venues. Your possessing of in-depth familiarity of the local businesses will be vital to your success. Reporting to the Property Manager, the Resident Services Coordinator is insightful, helpful, and understands the value of good service. Responsibilities include, but are not limited to:

Handles and resolves customer complaints. If unable to resolve independently, acts as a liaison with Management team to resolve inquiries/complaints
Responds within 24 hours to residents’ requests via telephone, email, or postal mail
Follows up with Residents within 24-hours to ensure the inquiry/complaint has been resolved satisfactorily
Prepares a weekly summary report detailing each resident contact and plan to increase resident satisfaction
Responsible for greeting prospects, guests, and visitors as they arrive to our community
Provide a personalized experience, with emphasis on care and convenience for our future and current residents
Engage with residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled
Respond to resident complaints and concerns in a timely and professional manner, making sure every situation handled ends with gratification
Act as the communication center providing residents community happenings daily, weekly, or monthly via the computer portal and postings
Plan, promote and deliver resident events and activities ensuring resident’s find value outside the walls of their apartment home
Identify, communicate, and implement opportunities to improve resident experience and service
Completes application approval checklist in concert with leasing team
Tracks submitted applications for required approvals and documentation
Supports Hines culture and encourages an empowering environment to achieve top prospect survey results and social media reviews
Handle overflow scheduled tours by phone and email in a digital consultation approach. Provide information regarding the community, as well as services offered
Follows up on active prospects as required, including calls, emails; provides relevant information such as a quote
Assists maintenance team with coordination of preventative maintenance schedules, planning and notifications
Supervises certain contract obligations such as janitorial, window washing, elevator maintenance, security, valet, etc.
Carries out other duties as assigned by Property Manager

Qualifications

Minimum Requirements include:

High school diploma or equivalent from an accredited institution required
Some college credits desired
Two or more years’ experience in receiving and resolving customer service concerns/disputes
Must have excellent customer service experience; Hospitality experience a plus
Ability to effectively communicate both written and verbal
Ability to work independently without direct supervision
Must have knowledge of operations software used at the property level; Outlook, Internet software, Office 365, including Excel and Word
Ability to meet attendance and punctuality requirements
Ability to visually inspect building, including the garage and roof areas
Ability to climb up and down stairs for inspections and emergency procedure practice or implementation
Ability to physically withstand long working hours
Ability to detect emergency alarms - auditory and/or visual
Ability to use olfactory, auditory, and visual senses
Able to work weekends and overtime as job requires

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care

Experience:

Customer service: 4 years (required)
Residential or Hospitality : 1 year (required)

Location:

Calgary, AB T2G 0G3 (required)

Work Location: In person

Quick apply

Refine Your Search

hospitality coordinator jobs in calgary, ab

Resident Services Coordinator

Corporate Events Coordinator (12 - Month Contract)

Event Coordinator

Sales & Booking Coordinator

Human Resources Coordinator, Learning & OHS

Guest Experience & Tour Coordinator

HR & Systems Coordinator

Accounting and Administration Coordinator - Ramada Plaza

Driver Tour Coordinator (Contract / Campaign-Based) – Experiential Marketing

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