calgary, ab hotel front office manager Jobs – 9 Openings This Week

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Guest Agent II
FAIRMONT —Calgary, AB
Arrival duties including friendly and efficient registration of guests by adhering to Hotel policies and ensuring guest satisfaction.
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Front Desk Manager
FAIRFIELD INN & SUITES MARRIOTT BARRIE —Barrie, ON
This role oversees front desk associates, manages guest relations, and ensures efficient check-in/out processes while maintaining high levels of guest…
$21–$23 an hour
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12h
hotel front office manager
Chelsea Hotel Toronto —Toronto, ON
Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement policies and procedures for daily operations.
$68,000 a year

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Welcome and acknowledge all guests
Address guests’ service needs; assist individuals with disabilities
Ensure that check-in/check-out standards are met; accommodate special requests whenever possible
Know room locations, types of rooms available, and room rates.
Inform housekeeping department of changes to a guest’s stay
Book and record accurately all hotel reservations or inquiries
Check figures, postings, and documents for accuracy
Control and secure cash and cash equivalents for property according to cash handling policy and procedures
Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises
Perform other reasonable job duties as requested by Front Office Manager

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

Work Location: In person