Why Deveraux
At Deveraux, we’re more than a rental developer. We’re builders of community, connection, and opportunity. With over $2.5 billion in managed assets across Western Canada, we’ve been recognized as Platinum Status with Canada’s Best Managed Companies for our innovation, growth, and commitment to creating thriving communities.
We specialize in the design, development, construction, and management of purpose-built apartment communities. Thanks to our vertically integrated model, we manage every stage of a project’s lifecycle, from conception to construction to long-term operations. This structure encourages collaboration across all departments and gives our team the chance to contribute meaningfully at every step.
Our developments are thoughtfully designed to be sustainable and forward-thinking, consistently exceeding national energy standards. But our impact goes beyond the buildings. We believe in giving back through donations, volunteerism, and mentorship, because responsible development includes supporting the communities around us.
At Deveraux, our culture is rooted in accountability, integrity, excellence, and collaboration. We’ve created an inclusive environment where innovation is encouraged, and every voice is heard. With access to leadership, strong mentorship, and continuous development opportunities, this is more than a workplace. It is a place where you can grow, make a difference, and be part of something meaningful.
The Opportunity
The role of IT Manager will guide the technological direction for the Deveraux Group of Companies in the delivery of scalable IT solutions. Working in collaboration with a dedicated team and an external Managed Service Provider (MSP), the role is accountable in overseeing the planning and execution of new initiatives while ensuring existing systems remain reliable, well maintained, and continuously improved.
What we offer...
- Attractive compensation package that is competitive in the industry
-
Comprehensive benefits program comprising life, long-term disability, and extended medical, dental, and vision coverage
-
Registered retirement savings plan (RRSP) with a matching Deveraux-funded deferred profit-sharing plan (DPSP)
-
Transparent and rewarding workplace dedicated to supporting your professional development
What you bring...
Formal Education or Equivalent
-
Bachelor’s degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and experience.
Years of Experience
-
5-8 years in IT management or Business Systems roles, preferably within the construction or property management industries.
-
Experience in coaching and managing technical support staff.
-
Working knowledge of Yardi is an asset
-
Hands on IT operations experience
-
Experience supporting Microsoft 365, Microsoft Azure, endpoint technologies, and collaboration tools.
-
Familiarity with Microsoft Copilot and other AI-powered workplace tools, including evaluating, enabling, and supporting adoption in a business environment.
-
Experience working in real estate/property management is an asset
Specialized skills, knowledge or certifications unique to this role
-
Experience in an IT management role in complex business environments
-
Experience with IT cost management including budgeting, benchmarking, performance tracking, and various management accounting techniques
-
Experience with IT operations frameworks
-
Experience with Yardi is an asset
-
Estimating and planning projects at a detailed level
-
Understanding of the business application of information technology, ability to identify business improvement opportunities and apply technical and process improvement solutions
-
Knowledge of leading IT vendors and technology products
-
Risk management skills and experience
-
Clear, articulate and confident written and verbal communication skills; tailors presentation style to suit the needs of the audience
-
Sound report writing skills
-
Project management skills and experience
-
Knowledge in the area of process design and process improvement
-
Experience with change management
You will...
- Oversee both day-to-day IT Operations and Service Delivery
-
Lead and coach support team, providing direction, development, and performance management to support strong delivery across both project and support activities
-
Manage our MSP to deliver exceptional, responsive service to various stakeholders.
-
Review and approve IT-related hardware and software purchases within established budgetary limits
-
Contribute to the development of technology strategies and roadmaps that support modernization and evolving capabilities across various entities.
-
Develop and implement IT Acceptable Use Policies, specifically surrounding AI usage and data security.
-
Create and implement Standard Operating Procedures (SOPs) to maintain consistency, compliance, and operational excellence.
-
Collaborate with the CFO to manage cybersecurity risk and ensure compliance for insurance and regulatory requirements.
-
Develop and manage device lifecycle and refresh strategies including asset inventory, standardizing device models and configurations.
-
Promote systems and practices that enable secure systems including cybersecurity training and best practices.
-
Collaborate with external vendors and service providers, managing contracts, SLAs, and overall vendor performance
-
Other responsibilities reasonably related
Supervision of Direct Reports
-
Conduct annual performance reviews and coach direct reports accordingly
-
Actively participate in the hiring and training processes when required
-
Motivate, direct and evaluate all direct reports through regular formal and informal discussions, including annual evaluations and goal setting sessions, to enhance employee job satisfaction, foster employment stability, and to maximize productivity
Performance Metrics
-
Delivery of defined projects on time and on budget
-
Measure, monitor, and regularly reporting on service performance to ensure end-user satisfaction across all entities.
-
Handling of emergencies/issues and related communications
-
Ensure governance and audit guidelines are met
-
People management
Additional Information
You must be legally eligible to work in Canada (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a satisfactory Criminal Background Check.
The Deveraux Group of Companies is an Equal Opportunity employer. We foster a diverse and inclusive workplace where individuals, regardless of disability, gender, sexual orientation, marital status, race, color, religion, age, nationality, or ethnic origin, have equitable access to opportunities for employment, professional opportunities and advancement. Our recruitment practices are merit-based, ensuring that every candidate is evaluated fairly based on their qualifications, skills, and potential to positively impact our team. Embracing diversity is integral to our organizational ethos, creating a culture where diverse perspectives contribute to our ongoing success and drive innovation.
We kindly ask that applicants refrain from calling regarding job postings. All applications must be submitted online. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
#DGOCRecruitment
Job Type
