Calgary, Ab Lead concierge Jobs – 12 Openings This Week

Lead Concierge
RYCO Properties Ltd. —Calgary, AB
- Full-time
- CPR Certification
- Customer service
- Microsoft Office
Quick apply
1d
Medical Office / Business Manager & Lead Patient Experience Administrator
Regenerative MD —Calgary, AB
- $28–$35 an hour
- Full-time
- Medicine
- Management
- Customer service
Quick apply
Lead Concierge
Village Centre —Calgary, AB
- Weekends as needed
- Hospitality
- Customer service
- Microsoft Office
- Dental care
Quick apply
12d
Experienced Security Guard Supervisor / Concierge Security Professional
Astra —Calgary, AB
- Full-time
- CPR Certification
- Customer service
- Writing skills
Quick apply
Head Concierge – Luxury Residential Condominium
Clean Team Restoration —Calgary, AB
- $27–$30 an hour
- Full-time
- Hospitality
- Management
- Customer service
- Dental care
- Life insurance
Quick apply
8d
Registered Psychologist - Child and Adolescent Psychology
Canadian Psychological and Counselling (CPC) Clinics Inc. —Calgary, AB
- $130–$160 an hour
- Contract
- Hybrid work
- Doctoral degree
- Master's degree
- Administrative experience
- Flexible schedule
Quick apply
4d
Sales Advisor
Studio Belle —Calgary, AB
- $20–$25 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
2d
Assistant Care Manager
HomeFree Care Company —Calgary, AB
- $40–$45 an hour
- Part-time
- Hybrid work
- CPR Certification
- Caregiving
- BLS Certification
- Paid time off
- Work from home
Quick apply
19h
Director of Player Development
Penn Interactive —Calgary, AB
- $130,000–$160,000 a year
- Remote
- Microsoft Excel
- Management
- Customer service
Quick apply
9d
Senior Engineering Manager, Distribution Platform
Upstart —Calgary, AB
- $195,300–$270,400 a year
- Remote
- Management
- Computer Science
- Engineering
- Employee stock purchase plan
- Designated paid holidays
Industrial Security Site Supervisor
GardaWorld —Calgary, AB
- $20.50 an hour
- Monday to Friday
- Supervising experience
- Computer skills
- Leadership
Quick apply
13d
VIP Executive Host
Penn Interactive —Calgary, AB
- $80,000–$100,000 a year
- Remote
- Microsoft Excel
- Sales
- Customer service
Quick apply

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Medical Office / Business Manager & Lead Patient Experience Administrator
Regenerative MD —Calgary, AB
Contributing to marketing, referral partnerships, and community/brand presence. Owning the patient journey from first inquiry to booking to follow-up.
$28–$35 an hour
Quick apply
Team Lead, Administration
Alberta Hip and Knee Clinic —Calgary, AB
Managing human resources and team development. Completion of a bachelor’s degree in business administration, healthcare management or related fields.
$70,000–$90,000 a year
Quick apply
14d

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General Manager
MOTT 32 TORONTO —Toronto, ON
Build and maintain relationships with VIP guests, regular clientele, hotel guests, corporate partners, concierges, and the local community.
$80,000–$100,000 a year
Quick apply
3d
Nurse Case Manager - Health Programs, Longevity and Performance
PearlMD Rejuvenation —Toronto, ON
RN or NP license by CNO (required). You will support the development and implementation of personalized patient care journeys focused on women’s health, hormone…
From $80,000 a year
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Lead Concierge

RYCO Properties Ltd.
Calgary, AB

Quick apply

Job details

Full-time
1 day ago

Skills

Computer operation
CPR Certification
Customer service
CCTV
Microsoft Office
Administrative experience
High school diploma or GED
First Aid Certification
Communication skills

Full job description

Lead Concierge

Marlborough Mall – Calgary, AB
Job Type: Full-Time (38 hours/week)
Schedule: Monday–Thursday, 9:45 AM – 7:15 PM
Reports To: Security Supervisor / Property Management

Position Summary

Marlborough Mall is seeking a professional, customer-focused Lead Concierge to oversee the daily operation of the Customer Service Desk. As the primary daytime point of contact for shoppers, tenants, contractors, and visitors, you will deliver exceptional customer service while supporting the safety, security, and efficient operation of the property.

The successful candidate will act as the key liaison between Property Management, Security, Maintenance, and tenants while ensuring uninterrupted customer service operations, accurate administrative documentation, controlled access management, and compliance with corporate policies.

Key Responsibilities:

Customer Service

Deliver outstanding customer service to shoppers, tenants, visitors, and contractors.
Provide directions, mall information, and general assistance.
Receive and document customer concerns, complaints, and service requests.
Maintain a welcoming, organized, and professional Customer Service Desk.

Operations & Access Control

Ensure continuous coverage of the Customer Service Desk during scheduled hours.
Operate electronic access control systems for Family Washrooms, Loading Docks, and other secure areas.
Perform daily opening procedures, including equipment and communication checks.
Complete end-of-day administrative duties and operational records.

Tenant & Property Support

Serve as the primary liaison between tenants, Security, Maintenance, and Property Management.
Coordinate maintenance requests and follow up with appropriate departments.
Communicate operational updates, policy changes, and service interruptions to tenants.
Support mall events, promotions, and operational initiatives.

Administration

Maintain and update the Master Emergency Contact Registry.
Prepare and maintain Daily Activity Reports (DARs).
Accurately document customer interactions, incidents, service calls, and access requests.
Ensure all reports are complete, objective, and compliant with company standards.

Leadership

Assist with onboarding and training Concierge team members.
Promote consistent customer service standards and operating procedures.
Provide guidance to part-time Concierge staff on documentation, access control, and customer service expectations.
Recommend operational improvements to Security and Property Management.

Security & Emergency Response

Monitor and respond to security-related concerns reported at the Customer Service Desk.
Escalate emergencies to Security or emergency services when required.
Maintain radio communication with Security personnel throughout the shift.
Support emergency response procedures and mall safety initiatives.

Compliance

Maintain strict confidentiality regarding security operations, investigations, tenant information, and surveillance.
Follow all company policies related to CCTV privacy and evidence handling.
Refer all surveillance requests to Security Management or authorized law enforcement.

Qualifications

High school diploma or equivalent.
Previous experience in customer service, concierge, hospitality, security, or property management is considered an asset.
Strong organizational and administrative skills.
Excellent verbal and written communication skills.
Professional appearance and customer-focused attitude.
Proficiency with Microsoft Office and computerized reporting systems.
Ability to multitask and prioritize in a fast-paced environment.
Sound judgment, professionalism, and discretion with confidential information.

Preferred

Experience in retail, shopping centre, or commercial property operations.
Knowledge of access control systems and incident reporting.
Security industry experience.
First Aid & CPR Certification.

Skills & Competencies

Leadership
Customer Service Excellence
Professional Communication
Organization & Attention to Detail
Accountability
Problem Solving
Integrity & Confidentiality
Teamwork
Conflict Resolution
Time Management

Working Conditions

Customer Service Desk located within a busy retail shopping centre.
Frequent interaction with tenants, shoppers, contractors, emergency responders, and mall staff.
Combination of sitting and standing throughout the shift.
Regular computer use and radio communications.
Participation in emergency response procedures as required.

What We're Looking For

We're looking for someone who is approachable, dependable, and thrives in a customer-focused environment. The ideal candidate is an effective communicator who can confidently manage multiple priorities while maintaining professionalism and supporting a safe, welcoming shopping experience for everyone.

Benefits

Full-time, stable schedule (Monday–Thursday)
Professional and supportive work environment
Opportunity to contribute to the daily operations of a busy shopping center
Ongoing training and development
Competitive compensation (based on experience)

Work Location: In person

Quick apply

Refine Your Search

lead concierge jobs in calgary, ab

Lead Concierge

Medical Office / Business Manager & Lead Patient Experience Administrator

Lead Concierge

Experienced Security Guard Supervisor / Concierge Security Professional

Head Concierge – Luxury Residential Condominium

Registered Psychologist - Child and Adolescent Psychology

Sales Advisor

Assistant Care Manager

Director of Player Development

Senior Engineering Manager, Distribution Platform

Industrial Security Site Supervisor

VIP Executive Host

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