Calgary, Ab Retention marketing manager Jobs – 79 Openings This Week

Retention Manager
Bells of Steel Inc. —Calgary, AB
- $60,000–$85,000 a year
- Full-time
- Remote
- Bachelor's
- In-person
- Analytics
Quick apply
Product Manager - Loyalty and Value Proposition
Servus Credit Union —Calgary, AB
- Remote
- Marketing
- Data analysis skills
- Maintenance
- Profit sharing
Quick apply
Retention Marketing Manager
Aplin —Alberta
- Remote
- Marketing
- Analysis skills
- Bachelor's
- Disability insurance
- Dental care
Quick apply
14d
Manager, External Communications & Marketing
Black & White Zebra —Calgary, AB
- $95,000–$140,000 a year
- Full-time
- Remote
- Leadership
- Communication skills
- Marketing
Director of Sales - Western Canada
Cooper Equipment Rentals —Alberta
- From $160,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Marketing
13d
Assistant General Manager
ECL Group of Companies —Calgary, AB
- Public speaking
- Research
- Project management
Quick apply
Customer Success Manager - SMB
Karbon —Calgary, AB
- $63,000–$70,000 a year
- Remote
- Salesforce
- Presentation skills
- Bachelor's
- Disability insurance
- Paid time off
Quick apply
Manager, Outside Sales
WM —Calgary, AB
- $110,000–$130,000 a year
- Full-time
- Hybrid work
- Customer service
- High school diploma or GED
- Business development
- Employee stock purchase plan
- Designated paid holidays
5d
Regional Retail Marketing Manager
Compass Group Canada Ltd —Calgary, AB
- $65,000–$75,000 a year
- Hybrid work
- Hospitality
- Marketing
- Merchandising
Quick apply
Client Success Manager I
Avetta, LLC —Calgary, AB
- Hybrid work
- Salesforce
- Microsoft Office
- Bachelor's
- Dental care
- Paid time off
Quick apply
12d
Senior Manager, Customer Marketing
Absorb —Calgary, AB
- Full-time
- Remote
- CRM software
- Marketing
- Analysis skills
- Dental care
- Paid time off
Client Success Manager
Blackline Safety —Calgary, AB
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Marketing
- Dental care
Quick apply
Senior Product Marketing Manager
Blackline Safety —Calgary, AB
- Full-time
- Hybrid work
- Presentation skills
- Organizational skills
- Budgeting
- Dental care
Quick apply
9d
Senior Customer Success Manager
Karbon —Calgary, AB
- $85,000–$97,000 a year
- Remote
- CRM software
- Travel
- AI
- Dental care
- Vision care
Quick apply
Digital Marketing Account Manager
Digital Shift —Calgary, AB
- $60,000–$85,000 a year
- Full-time
- Marketing
- Salesforce
- Budgeting
Quick apply
22h
Senior Product Manager – Remote, Contract
Bold Commerce —Calgary, AB
- Full-time
- Remote
- AI
- Dental care
- Employee assistance program
Quick apply
13d
Product Manager, Positioning Solutions
Hexagon —Calgary, AB
- Full-time
- Remote
- Computer Science
- Engineering
- English
Director of Sales - Driving Excellence in Sales Leadership (Alberta)
Konica Minolta Business Solutions, U.S.A., Inc. —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Salesforce
Marketing and Engagement Specialist, UCalgary Continuing Education
The University of Calgary —Calgary, AB
- Full-time
- Marketing
- Customer service
- Research
10d
Community Manager
QuadReal Property Group —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Dental care
- Paid time off
Sales Support & Enablement Senior Manager
Superior Propane —Calgary, AB
- $116,000–$145,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
- Employee assistance program
Quick apply
Sales & Marketing Manager
Ronmor —Calgary, AB
- Weekends as needed
- CRM software
- Customer service
- Microsoft Office
Quick apply
Geotechnical Project Manager
Pinchin Ltd —Calgary, AB
- Hybrid work
- Microsoft Outlook
- Engineering
- Business development
Quick apply
Strategic Pricing Manager
Source Atlantic Limited —Calgary, AB
- $95,000–$120,000 a year
- Full-time
- Finance
- Analysis skills
- Bachelor's
- Designated paid holidays
- Disability insurance
Document Control and Proposal Coordinator
Bunch Welding Ltd. —Calgary, AB
- Full-time
- Microsoft Outlook
- Continuous improvement
- Quality Control
- Dental care
- Life insurance
Quick apply
6d

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Retention Manager

Bells of Steel Inc.
Calgary, AB

Quick apply

Job details

Full-time

Skills

Email marketing
Customer retention
Process improvement
Shopify
E-commerce
Cross-selling
Bachelor's
Customer relationship management
Marketing campaign performance tracking
A/B testing
Marketing experience
Google Analytics
Marketing strategy within e-commerce industry
Customer acquisition
Analytics

Full job description

About Bells of Steel Inc.

At Bells of Steel, our mission is to make fitness and strength training approachable, affordable, and fun. We design and manufacture high-quality strength and exercise equipment for home gym owners and fitness professionals, helping people of all experience levels achieve their goals.

We’re not your typical fitness equipment brand. We’re down-to-earth, a little cheeky, and focused on making fitness more rewarding and less intimidating. If you enjoy a fast-paced, no-BS environment and want to help shape the future of strength training, you’ll fit right in.

Our Core Values: A.C.T.

Adaptability – Raise the Bar
We challenge the status quo, learn quickly, and continuously improve. We embrace change, seek better ways of working, and take initiative to drive results.

Customer Centricity – Always Spot the Customer
Everything we do is focused on helping our customers succeed. We lead with empathy, build trust through action, and create value for both external and internal customers.

Teamwork – We Win Together
We operate with honesty, transparency, trust, and respect. We collaborate openly, take shared ownership of outcomes, and succeed as a team.

Role Overview

We're hiring someone to own retention at Bells of Steel: email, SMS, lifecycle automation, and the customer data behind repeat purchases. Right now repeat purchase rate and customer lifetime value are things that happen to us. We want someone to manage them.

This is a hands-on job. You'll write the copy and build the flows yourself, with tools like Claude Code and Claude Cowork to help you move faster on volume. There's no team to manage today, though there's room for that to change as the function grows.

One thing worth saying upfront: we sell racks, barbells and plates, not consumables. Nobody replenishes a squat rack. Repeat purchase here means moving a first-time buyer to their second and third product, and bringing lapsed customers back. If your retention playbook is built around subscriptions and refills, this role will feel unfamiliar.

Why it matters

Retention funds everything else. A better repeat rate and healthier margins give us room to invest in brand and paid acquisition. Email and SMS already drive real revenue without a dedicated owner, so we think there's significant upside in doing it properly. You'll have a clear mandate, defined targets, and a seat in marketing planning.

What you'll do

Email, SMS and lifecycle

Own Klaviyo across all four storefronts (US, Canada, AU, UK): campaigns, flows, segmentation, templates, deliverability.
Build and keep improving the core flows: welcome, abandoned cart and checkout, browse abandonment, post-purchase, win-back, sunset, VIP.
Build the cross-sell and category expansion program. This is the centre of the job. Most customers come back for plates, a bench, a bar, accessories, apparel, or whatever category we launch next.
Own the retention side of the marketing calendar: promotional sends, product launch support, lifecycle touchpoints.
Write well. A strong script carries a flow. You'll pull raw material from reviews, customer results, UGC and launch content and turn it into messages people actually open.
Grow the list through on-site capture and opt-in strategy, without wrecking deliverability doing it.
Keep reviews and referrals working alongside email and SMS so they feed the flows.
Protect sender reputation: list hygiene, sunset policies, SPF/DKIM/DMARC.

Retention strategy and CLV

Set targets for repeat purchase rate and CLV, report on them, and run the initiatives that move them.
Work out which customers, segments and first products actually retain, then hand that back to Paid and Affiliate so we buy more of the people who come back. Retention starts with who we acquire.
Own an annual retention roadmap with a quarterly plan. We want steady optimization plus a couple of genuinely different bets each year, rather than fifty versions of the same send.
Assess whether a loyalty or rewards program is worth building, and build it if the answer is yes. We're treating this as an open question.
Maintain the segmentation and cohort views that connect retention activity back to revenue.
Work with Finance to keep the CLV model current and validate what retention is contributing.

Measurement and testing

Build the retention dashboard and a weekly reporting cadence: attributed revenue, flow performance, list growth, engagement, deliverability, repeat rate, CLV.
Track at least one leading indicator, like the share of buyers who move into a second product category, so we can see progress before it shows up in repeat rate and CLV.
Run a disciplined A/B testing program across subject lines, creative, offers, timing and segmentation. Document what you learn, and leave room for the bigger structural tests too.

Working with the rest of the team

Paid and Affiliate: suppression and win-back on the defensive side, high-CLV lookalike audiences on the offensive side.
E-commerce: on-site conversion, landing pages, and the data capture that feeds retention.
Customer Support and Brand: sourcing reviews and customer stories as fuel for flows, landing pages and paid, not just as sentiment to monitor.

Who you are

Required

3+ years owning email, SMS and lifecycle marketing for a DTC or e-commerce brand. Multi-store or multi-region experience is a plus.
Genuine hands-on Klaviyo skill, or a comparable ESP. Flows, segmentation, deliverability, reporting. You build it, you don't brief it.
Comfort with retention economics: repeat rate, cohorts, CLV, churn, and connecting activity to revenue.
Strong writing and good judgment about brand voice.
Enough self-direction to own a channel and a calendar without close oversight.
Real familiarity with home gyms and strength training. You should be able to write credibly about equipment.

Nice to have

Cross-sell or expansion revenue experience in a higher-AOV, considered-purchase category.
Experience launching or running a loyalty program.
SMS, direct mail, or other retention channels beyond email.
Reviews and referral tools (Okendo, Yotpo, Recharge and similar).
Working knowledge of Shopify and GA4.

The pay range for this role is:
60,000 - 85,000 CAD per year(Calgary)
60,000 - 85,000 CAD per year(Remote)

Pay: $60,000.00-$85,000.00 per year

Quick apply

Refine Your Search

retention marketing manager jobs in calgary, ab

Retention Manager

Product Manager - Loyalty and Value Proposition

Retention Marketing Manager

Manager, External Communications & Marketing

Director of Sales - Western Canada

Assistant General Manager

Customer Success Manager - SMB

Manager, Outside Sales

Regional Retail Marketing Manager

Client Success Manager I

Senior Manager, Customer Marketing

Client Success Manager

Senior Product Marketing Manager

Senior Customer Success Manager

Digital Marketing Account Manager

Senior Product Manager – Remote, Contract

Product Manager, Positioning Solutions

Director of Sales - Driving Excellence in Sales Leadership (Alberta)

Marketing and Engagement Specialist, UCalgary Continuing Education

Community Manager

Sales Support & Enablement Senior Manager

Sales & Marketing Manager

Geotechnical Project Manager

Strategic Pricing Manager

Document Control and Proposal Coordinator

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