This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Why WestJet:
Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.
Join us, this is where your career story takes off.
Senior Technical Product Owner (Business Translator)
We are seeking a Senior Technical Product Owner to join the Advanced Analytics team. As a Senior Technical Product Owner, you will be responsible for bridging the gap between the technical and business worlds, by translating real-world business problems into advanced analytical concepts that drive actionable insights & recommendations. You will work closely with cross-functional teams, including data scientists, machine learning engineers, external collaborators, and business stakeholders, to identify and prioritize opportunities, define product strategy and requirements, navigate uncertainty during complex engagements, and effectively communicate results & technical findings.
To be successful in this role, you should have advanced communication and interpersonal skills, as well as previous experience in data analysis, data science, data engineering and/or business intelligence. You should be known for your creative approach to problem solving and ability to make connections across your organization.
Key Responsibilities:
Collaborate with other departments to identify and prioritize opportunities aligned with WestJet’s overall digital strategy & roadmap, where the Advanced Analytics team can unlock significant value through AI (artificial intelligence), ML (machine learning), and/or data science.
Act as the product owner to translate ideas into well-defined business cases. Accountable for product vision & strategy, product scope / requirements, user stories, acceptance criteria, and metrics for success.
Contribute to the development, maintenance, and prioritization of the Advanced Analytics team’s long-term product roadmap.
Facilitate communication between technical and business groups to ensure the teams are aligned and working towards a common goal from the beginning to the end of an engagement.
Be an advocate of Agile and drive continuous improvements by adopting Agile practices and tools under the mentorship of an Agile coach.
Work closely with the technical team to understand and interpret analytical results.
Translate complex technical concepts and findings into actionable recommendations for business stakeholders, demonstrating advanced presentation skills.
Qualifications:
Bachelor’s degree in a relevant field (Business, Computer Science, Economics, Statistics, etc.).
3-5 years of experience in a technical product manager role.
Experience in developing and shipping digital products and proof of concepts in an Agile environment, playing the product owner role.
Strong understanding of AI (Artificial Intelligence), ML (Machine Learning), data science principles and technology (hands-on experience preferred as data scientist, analyst or engineer).
Excellent communication, presentation, and collaboration skills.
Strong problem solving and strategic thinking abilities.
Nice to Have:
Agile Product Owner or Scrum Master certification.
Product management training or certification.
Project management training or certification.
Prior experience working for an airline.
Experience in creating clear visualizations, UX, data-driven storytelling.
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we’re a great fit? Apply now!
About WestJet Group of Companies
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.
Our safety promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our commitment to diversity, equity and inclusion
We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at
[email protected].
We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.
For more information about everything WestJet, please westjet.com/aboutus.
If you wish to withdraw your application or request that your personal information be deleted, please contact us at
[email protected].
