cambridge, on ambassador hotel Jobs – 17 Openings This Week

Personal Concierge – Luxury Boutique Hotel, Elora Ontario
Luxury Boutique Hotel, Elora Ontario —Elora, ON
- $30–$35 an hour
- Part-time
- Customer service
- Hotel
- Front desk
- Flexible schedule
Quick apply
1d
Special Event Maitre D' (Event Supervisor)
Elora Mill Hotel & Spa —Elora, ON
- From $26 an hour
- Weekends as needed
- Serving
- Customer service
- Hotel
- Store discount
- Dental care
Quick apply
Part-Time Cook | Whistle Bear Golf Club
Whistle Bear Golf Club —Cambridge, ON
- From $20 an hour
- Full-time
- Hospitality
- Cooking
- English
- Store discount
- Wellness program
Quick apply
12d
Room Attendant – Luxury Boutique Hotel, Elora Ontario
Luxury Boutique Hotel, Elora Ontario —Elora, ON
- $55,000–$60,000 a year
- Weekends as needed
- Hospitality
- Hotel
- Cleaning
- Dental care
- Paid time off
Quick apply
1d
Experienced Event Cook | Ancaster Mill
Ancaster Mill —Ancaster, ON
- From $21 an hour
- Full-time
- Hospitality
- Cooking
- Hotel
- Store discount
- Wellness program
Quick apply
Events Maitre D' | The Pearle Hotel & Spa
The Pearle Hotel and Spa, Autograph Collection —Burlington, ON
- From $26 an hour
- Part-time
- Hospitality
- Bar
- CPR Certification
- Store discount
- Wellness program
Quick apply
Experienced Line Cook | Spencer's at the Waterfront
Cambridge Mill —Burlington, ON
- From $23.50 an hour
- Full-time
- Hospitality
- Culinary experience
- Cooking
- Store discount
- Wellness program
Quick apply
10d
Senior Line Cook
Ancaster Mill (Pearle - Ancaster Mill) —Ancaster, ON
- From $22 an hour
- Part-time
- English
- Organizational skills
- In-person
- Dental care
- Vision care
Quick apply
FT/PT Housekeeping Associates
TownePlace Suites by Marriott Hamilton —Hamilton, ON
- $17.60–$24.25 an hour
- Part-time
- Heavy lifting
- Customer service
- English
- Dental care
Quick apply
Temporary Security Guard, Fulfillment Centre
GardaWorld —Hamilton, ON
- $25 an hour
- Part-time
- Customer service
- Hotel
- First Aid Certification
- Flexible schedule
Quick apply
11d
Northpoint, Sr. Commercial Credit Underwriter/Analyst
Laurentian Bank —Burlington, ON
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Employee stock purchase plan
- Paid time off
2d

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Concierge Lounge Attendant
Marriott Fallsview Hotel & Spa —Niagara Falls, ON
Our *Concierge Ambassador* serves as the guest's liaison for both hotel and non-hotel services, and is a key role in ensuring guests receive the highest level…
From $17.60 an hour
Quick apply
Spa Supervisor
Hotel X Toronto —Toronto, ON
Welcome Guests and Clients upon arrival, obtain or receive merchandise, total bill, accept cash and credit payments, and make change for customers.
$50,000–$60,000 a year
Quick apply

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Personal Concierge – Luxury Boutique Hotel, Elora Ontario

Luxury Boutique Hotel, Elora Ontario
Elora, ON

Quick apply

Job details

Permanent | Part-time
1 day ago

Benefits

Flexible schedule
On-site parking

Skills

Customer service
Front desk
Guest services
Restaurant experience
Communication skills
Hotel experience

Full job description

About the Role

We are looking for a Part Time Personal Concierge who is committed to the elevated standards expected with us. This role involves not only performing traditional concierge duties but also engaging proactively with guests as part of our Personal Butler Program. You will be reaching out to guests before their stay to gather information about their preferences and needs. With this personalized information, you will create bespoke itineraries and offer tailored recommendations, ensuring that every guest’s experience is seamlessly curated.

It is the responsibility of the Personal Concierge to provide each guest with a tailored experience from the moment they arrive to the moment they leave. As a Personal Concierge, you are the brand ambassador of the Hotel. It is your role to ensure the smooth operation of the Hotel while delivering unparalleled service to every guest.

Key Duties & Responsibilities:

Reach out to the guests ahead of their stay to confirm arrival, collect information to ensure their stay is personalized and memorable.
Provide personal assistance to guests, including managing guest arrivals, valet services, managing luggage, running errands or providing guests with knowledge about the Elora area and any activities they wish to participate in.
Craft bespoke itineraries based on personalized guest information and preferences collected prior to their stay.
Proactively offer exclusive opportunities, including booking tickets for events and arranging unique experiences, tailored to the guest’s interests.
Perform turndown service, creating a warm and inviting evening atmosphere with thoughtful gestures that surprise and delight guests.
Offer assistance by answering questions about the property, services, amenities, local dining, and attractions.
Anticipate guest’s needs and provide personalized touches to enhance their stay, ensuring they will want to return.
Address guest concerns and complaints professionally and empathetically, finding solutions to ensure satisfaction.
Collect guest feedback to identify areas for improvement and enhance the overall experience.
Develop rapport with guests, fostering a sense of loyalty through personalized service.
Maintain confidentiality and discretion in all matters related to the hotel and hotel guests.

Specific Skills and Qualifications:

Prior experience as a Concierge is highly preferred, ideally within a prestigious luxury hotel. Prior FOH fine dining restaurant experience considered an asset.
Proven ability to provide exceptional, personalized service to VIP’s and high-profile guests.
Expertise in researching guests’ preferences, crafting customized itineraries based on their individual needs and desires.
Extensive knowledge of the local area, including dining, events, hidden gems, seasonal activities, and unique experiences.
A personal commitment to delivering service that exceeds guest expectations.
Exceptional communication and interpersonal skills, with the ability to build lasting relationships with all people including guests, staff, and local residents.
Possessing an eye for detail, with a proactive mentality that will anticipate guests’ needs and deliver anticipatory service.
Excellent verbal and written communication skills for interacting with guests and colleagues.
Mastery of maintaining composure and professionalism in busy or stressful situations.
Flexibility to work various shifts, including nights, weekends, and holidays, as needed to support our guests.

Pay: $30.00-$35.00 per hour

Benefits:

Flexible schedule
On-site parking

Ability to commute/relocate:

Elora, ON: reliably commute or plan to relocate before starting work (required)

Experience:

luxury hotel or restaurant: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

ambassador hotel jobs in cambridge, on

Personal Concierge – Luxury Boutique Hotel, Elora Ontario

Special Event Maitre D' (Event Supervisor)

Part-Time Cook | Whistle Bear Golf Club

Room Attendant – Luxury Boutique Hotel, Elora Ontario

Experienced Event Cook | Ancaster Mill

Events Maitre D' | The Pearle Hotel & Spa

Experienced Line Cook | Spencer's at the Waterfront

Senior Line Cook

FT/PT Housekeeping Associates

Temporary Security Guard, Fulfillment Centre

Northpoint, Sr. Commercial Credit Underwriter/Analyst

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