At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.
The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.
Join a dynamic team to maintain and enhance shared technology solutions and infrastructure. In this role, you’ll collaborate across functions to develop, test, and refine innovative solutions that optimize the organization’s service experience and support business priorities for internal and external clients.
Join one of the region’s top employers and be part of something that truly makes a difference.
Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.
What you’ll do:
- Responsible for designing and managing database systems and platforms for the organization. This role works with different LOB IT professionals and teams to ensure our data center platforms meet the needs of our organization and clients.
- Database performance tuning, debugging, profiling, analytics and automation.
- Data / schema design, database development practices, and overall database architectures.
- Cloud database systems and platforms (SQLMI, Azure SQL, )
- Designing and maintaining enterprise relational and non-relational database platforms.
- Collaborate with Business and IT roles on the solution design, development and quality management of shared infrastructure systems and applications across organizational functions
- Work with internal and external teams to increase client satisfaction by improving the quality of systems and products through identification of issues, on-going maintenance, and implementation of solutions
- Perform hands-on configuration and troubleshooting of components including the maintenance, upgrading or replacement of hardware and/or application software
- Assist in the maintenance of existing internal processes and quality system management documentation to uphold quality standards
- Inspect systems and processes to identify opportunities for improvements to workflow and enhanced efficiencies
- Monitor capacity usage and performance of assigned technologies to assure operational availability and process integrity
- Provide technical guidance to peers and/or end-users regarding technologies that enable continuous delivery of shared solutions.
What you’ll bring:
- 3+ years of experience in IT;
- Contemporary database platform certifications
- Designing and maintaining enterprise relational and non-relational database platforms (focusing mainly on MS SQL Server, SQL MI, Azure SQL instances and Cosmos DB).
- Database performance tuning, debugging, profiling, analytics and automation.
- Data / schema design, database development practices, and overall database architectures.
- Cloud database systems and platforms (Azure SQL, SQL MI, Cosmos DB)
- Post-secondary degree or equivalent combination of education and experience in the following or related discipline: computer science, computer systems engineering, software engineering
- Strong client focus with the ability to resolve inquiries efficiently and empathetically.
- Problem-solving skills to research and address complex issues.
- Commitment to continuous learning and staying current with policies and best practices.
- Growth mindset with a proactive approach to process improvements and innovation.
- Excellent communication and interpersonal skills; able to collaborate and provide constructive feedback.
- Adaptability and flexibility to manage changing priorities and ambiguous situations.
- Critical reasoning and sound judgment for decision-making aligned with policies and legislation.
- Leadership qualities that foster respect, trust, and team engagement.
What’s in it for you:
- Career Growth: Regular learning sessions and development opportunities
- Total Rewards: Allowance provided in place of vacation pay and benefits
- Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach
At Equitable, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at
[email protected]. We’re happy to help.
Your base pay will be based on your skills, qualifications, experience and education.
If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included.
Reports To: Lead Technology Manager, Core Infrastructure
Department: IT Infrastructure
Term: Temporary Full-Time, Twelve (12) Month Contract
This position is open and we are excited to find the right person to join our team.
As part of the recruitment process, you will need to go through background screening, as per our company policy.
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